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Hotel Mercure Wien Westbahnhof

  • hotel stars
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Felberstrasse 4 , 1150, Wien, Austria

Review score

Based on 1361 hotel review

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7.9

Location

9.3

417 reviews

Service

9.0

301 reviews

Breakfast

8.2

277 reviews

Bar and Beverages

8.2

26 reviews

WiFi

6.9

27 reviews

Room

5.4

405 reviews

Comfort

5.1

245 reviews

Amenities

4.7

73 reviews

Vibe

4.4

94 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Close to the train station and the airport. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly.

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9.0

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Smooth booking process.

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8.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.2

"Bar is awesome"

Bar is awesome.

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6.9

"Regular internet service"

Average wifi quality. Free internet.

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5.4

"Room is all right"

Clean but tiny and outdated rooms, okay overall. Small but relatively clean bathrooms. Guests complain about maintenance, furnishing, TV's, and views. A/C and minibars are so-so. Shower can be a problem.

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5.1

"Comfortable"

Small but comfortable enough rooms. A/C and noise levels are satisfactory.

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4.7

"Amenities are not the best"

Hotel grounds and lobby are nice, but facilities are outdated. Elevator in need of updating.

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4.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is ok. Stylish hotel. Fine for a budget trip. Luxury hotel. Good for traveling with friends.

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9.2

"Great location"

Great location. Close to public transport and the train. Easy car access but inadequate parking. Good shopping and sightseeing.

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9.0

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.8

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.0

"Good internet service"

Average wifi quality.

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5.6

"Comfortable"

Small, decently comfortable rooms with excellent beds. A/C and noise levels are satisfactory.

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5.6

"Room is all right"

Tidy rooms with great beds, average A/C. Small, poorly-maintained rooms with no views. Bathrooms are not great, but moderately clean. Older rooms and furniture.

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4.5

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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4.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.3

"Great location"

Great location, close to the train station.

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.1

"Tasty breakfast"

Tasty breakfast.

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7.2

"Delicious food"

Delicious food.

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5.0

"Room is all right"

Poorly maintained, old, small rooms with poor bathrooms. Clean rooms.

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4.5

"More comfort would be nice"

Small, uncomfortable, but not too noisy rooms.

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4.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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4.2

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.5

"Great location"

Great location. Close to public transport and the train.

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.4

"Tasty breakfast"

Tasty breakfast.

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5.0

"Room is all right"

Rooms are small with poor air conditioning. Rooms are tidy, with decent beds.

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4.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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4.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.5

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Okay beds and quiet enough rooms.

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9.4

"Great location"

Great location.

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9.1

"Fantastic service"

Friendly service.

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5.0

"Room is all right"

Room is all right.

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4.8

"More comfort would be nice"

More comfort would be nice.

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