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First Road near Milan Subway , 400 054, Mumbai, India

Review Score

Based on 1254 reviews

heart

5.2

Location

7.9

476 reviews

Breakfast

6.5

19 reviews

WiFi

5.4

58 reviews

Value for money

4.5

187 reviews

Service

4.1

556 reviews

Food

4.1

153 reviews

Room

4.0

629 reviews

Amenities

3.2

136 reviews

Cleanliness

3.1

320 reviews

Comfort

2.3

252 reviews

100% Verified Real Reviews

grey circle

7.9

"Great location"

Great location. Close to the train station and the airport. Accessible by car, but parking is a hassle. Not many options for shopping.

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6.5

"Breakfast is average"

Breakfast is average.

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5.4

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.5

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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4.1

"Service could be improved"

Unprofessional, low rated restaurant service. Complaints about reception and the friendliness of staff. Room service could have been improved. Housekeeping and management are lacking. Booking process should be better organized.

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4.1

"Food could be better"

Guests complain about the dining, with a poor menu and high prices.

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4.0

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Complaints about the furniture, TVs, A/C, and beds. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Average view.

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3.2

"Amenities are not the best"

Subpar entrance area and older facilities, but wonderful grounds. Elevator in need of updating.

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3.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.3

"More comfort would be nice"

Generally poor comfort, particularly the beds, and A/C is lacking. A bit too noisy and some complaints about the size of the bathrooms.

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4.0

"Service could be improved"

Service could be improved.

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3.1

"Room needs to be improved"

Somewhat unclean rooms with uncomfortable beds and poor bathrooms.

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2.9

"Could use a good cleaning"

Rooms could be cleaner.

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2.3

"More comfort would be nice"

Not very comfortable, with poor beds.

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7.7

"Great location"

Great location.

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3.3

"Room needs to be improved"

Room needs to be improved.

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