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First Road near Milan Subway , 400 054, Mumbai, India

Review Score

Based on 1417 reviews

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5.1

Location

8.2

519 reviews

Breakfast

5.8

24 reviews

Value for money

4.3

239 reviews

Service

3.8

659 reviews

Food

3.0

169 reviews

WiFi

2.8

55 reviews

Cleanliness

2.7

392 reviews

Room

2.7

736 reviews

Comfort

2.1

310 reviews

100% Verified Real Reviews

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8.2

"Great location"

Generally well-located with OK shopping options. Close to the train station and the airport. Good car access, but so-so parking.

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5.8

"Breakfast is average"

Breakfast is decent but expensive.

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4.3

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining.

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3.8

"Service could be improved"

Unprofessional, low rated restaurant service. Complaints about reception and the friendliness of staff. Room service could have been improved. Housekeeping and management are lacking. Booking process is sufficient. Shuttle service can be an issue. Hotel security can be an issue.

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3.0

"Food could be better"

Guests complain about the dining, with a poor menu and high prices.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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2.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.7

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Bathrooms are unclean; air-conditioning, TV and bathroom are all substandard. Great views from small rooms with subpar beds. Shower can be a problem.

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2.1

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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7.7

"Great location"

Great location.

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4.0

"Value for money could be better"

Value for money could be better.

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3.8

"Service could be improved"

Service should be more professional.

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2.4

"Room needs to be improved"

Poor beds and room cleanliness.

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2.3

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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2.0

"More comfort would be nice"

Not very comfortable, with poor beds.

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8.1

"Great location"

Great location near the airport.

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3.8

"Service could be improved"

Service could be improved.

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2.7

"Room needs to be improved"

Rooms are poorly maintained and cleaned, with poorly rated beds.

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2.4

"Could use a good cleaning"

Rooms could be cleaner.

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2.1

"More comfort would be nice"

Not very comfortable, with poor beds.

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2.5

"Room needs to be improved"

Room needs to be improved.

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