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First Road near Milan Subway , 400 054, Mumbai, India

Review Score

Based on 1391 reviews

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5.1

Location

8.2

507 reviews

Breakfast

5.2

27 reviews

Value for money

3.8

238 reviews

Service

3.4

656 reviews

Food

3.0

165 reviews

WiFi

2.9

57 reviews

Amenities

2.8

148 reviews

Room

2.5

737 reviews

Cleanliness

2.4

395 reviews

Comfort

1.7

315 reviews

100% Verified Real Reviews

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8.2

"Great location"

Generally well-located with OK shopping options. Close to the train station and the airport. Average parking.

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5.2

"Breakfast is average"

Breakfast is decent but expensive.

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3.8

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining.

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3.4

"Service could be improved"

Unprofessional, low rated restaurant service. Complaints about reception and the friendliness of staff. Room service could have been improved. Housekeeping and management are lacking. Booking process should be better organized. Shuttle service can be an issue. Hotel security can be an issue.

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3.0

"Food could be better"

Guests complain about the dining, with a poor menu and high prices.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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2.8

"Amenities are not the best"

Subpar entrance area and older facilities, but wonderful grounds. Elevator in need of updating. Adequate meeting & event facilities.

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2.5

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Poorly maintained rooms with poorly cleaned bathrooms and uncomfortable beds. People dislike the TVs, A/C, and furniture. Shower can be a problem.

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2.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.7

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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8.0

"Great location"

Great location near the airport.

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3.4

"Value for money could be better"

Value for money could be better.

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3.4

"Service could be improved"

Service should be more professional.

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2.2

"Room needs to be improved"

Poor beds and room cleanliness.

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2.0

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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1.7

"More comfort would be nice"

Uncomfortable, noisy rooms with poor beds.

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8.1

"Great location"

Great location near the airport.

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3.3

"Service could be improved"

Service could be improved.

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2.5

"Room needs to be improved"

Rooms are poorly maintained and cleaned, with poorly rated beds.

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2.2

"Could use a good cleaning"

Rooms could be cleaner.

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1.8

"More comfort would be nice"

Not very comfortable, with poor beds.

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2.3

"Room needs to be improved"

Room needs to be improved.

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