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Müller

  • hotel stars
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Brandenburger Str. 20, 50668, Köln, Germany

Review score

Based on 1606 hotel review

heart

7.0

Location

9.6

527 reviews

Service

7.2

282 reviews

Breakfast

5.9

440 reviews

WiFi

5.7

53 reviews

Food

4.6

78 reviews

Cleanliness

4.4

171 reviews

Room

3.8

496 reviews

Comfort

3.5

294 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Close to public transport and the train. Near downtown with great sightseeing and shopping. So-so car access and parking. Parking should be cheaper.

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7.2

"Fantastic service"

Restaurant service is friendly and professional. Average management, reception and housekeeping.

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5.9

"Breakfast is average"

Decent and moderately priced breakfast.

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5.7

"Regular internet service"

WiFi is good value.

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4.6

"Food could be better"

Poor dining experience with uninteresting menus and bad side dishes. Guests disliked the pork dishes, desserts, and fruits.

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4.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.8

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Small rooms and poorly cleaned bathrooms. Guests complain about maintenance, beds, and TVs. Poorly rated A/C, minibars, and furniture. Shower can be a problem.

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3.5

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Small bathrooms and inadequate A/C.

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9.5

"Great location"

Great location. Close to public transport and the train. Near downtown with great sightseeing and shopping. Parking is average, although the hotel is inconvenient to reach by car. Parking should be cheaper.

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7.3

"Fantastic service"

Friendly and professional service with decent reception and housekeeping.

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6.4

"Breakfast is average"

Breakfast is average.

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5.1

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.6

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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4.3

"Food could be better"

Poorly rated food, particularly desserts.

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3.7

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Guests complain about maintenance, beds, and TVs. Small rooms and poorly cleaned bathrooms. Poorly rated A/C, minibars, and furniture. Shower can be a problem.

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9.7

"Great location"

Great location with excellent sightseeing. Train station is close.

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6.8

"Service is adequate"

Great service, but bad reception. Service is professional and friendly.

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6.4

"Breakfast is average"

Breakfast is average.

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5.6

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.9

"Vibe is not too good"

Vibe is not too good. Entrance area is not particularly attractive.

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3.5

"Room needs to be improved"

Poorly-maintained and cleaned rooms with decent beds. Small rooms and poorly cleaned bathrooms. Small rooms with poor furniture, A/C, and TV's. Shower can be a problem.

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3.3

"More comfort would be nice"

Problems with room size, comfort, and A/C. Average beds.

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9.6

"Great location"

Great location with excellent sightseeing. Train station is close.

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7.5

"Fantastic service"

Average reception, but good overall service.

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6.4

"Breakfast is average"

Breakfast is average.

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5.7

"Regular internet service"

Regular internet service.

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4.7

"Could use a good cleaning"

Rooms could be cleaner.

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4.4

"Food could be better"

Food could be better.

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4.3

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Poorly-maintained rooms, badly rated bathrooms and beds.

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3.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.2

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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