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Grevenweg 83, 20537, Hamburg, Germany

Review Score

Based on 2222 reviews

heart

5.5

Service

7.0

311 reviews

Location

6.7

318 reviews

Breakfast

6.3

577 reviews

WiFi

4.3

39 reviews

Food

2.9

119 reviews

Room

2.3

854 reviews

Cleanliness

1.8

501 reviews

Bar and Beverages

1.7

10 reviews

Vibe

1.5

236 reviews

Amenities

1.4

96 reviews

100% Verified Real Reviews

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7.0

"Fantastic service"

Friendly but only somewhat professional service with okay reception and poor housekeeping. Room service could have been improved.

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6.7

"Location is ok"

Location is ok. Parking is rare. Close to public transport and the train. Near to the city centre with good shopping options nearby. Standard parking prices.

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6.3

"Breakfast is average"

Decent and moderately priced breakfast.

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4.3

"Complaints about WiFi"

Wifi quality could be improved.

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2.9

"Food could be better"

Poor dining experience with untidy dining area. Poor menu, especially in side dishes. Guests disliked the pork dishes, desserts, and fruits.

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2.3

"Room needs to be improved"

Furnishings leave something to be desired, as does the cleanliness of the rooms. Bathrooms are large but with substandard cleaning. Big but poorly maintained rooms. Shower can be a problem. Poor views, and A/C, TV and minibar are lacking.

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1.8

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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1.7

"Bar could improve"

Bar could improve.

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1.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Hotel could be more stylish. Entrance area is not particularly attractive. Hotel is fairly plain.

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1.4

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

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6.8

"Location is ok"

Decent location, but problems with parking. Centrally located, close to public transport.

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6.7

"Service is adequate"

Staff are kind and fairly professional, but reception was lacking.

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6.1

"Breakfast is average"

Breakfast is average.

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3.1

"Food could be better"

Poor dining experience, largely due to dirty a dining area and poor sides.

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2.3

"Room needs to be improved"

Old, poorly cleaned rooms and bathrooms, with bad TV's. Spacious rooms but not well-kept, with subpar beds and furniture. Shower can be a problem.

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1.8

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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1.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier.

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6.9

"Location is ok"

Decent location, but problems with parking. Close to public transport.

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6.8

"Service is adequate"

Friendly, more-or-less professional service, and so-so reception.

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6.0

"Breakfast is average"

Breakfast is average.

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4.4

"Complaints about WiFi"

Wifi quality could be improved.

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2.7

"Food could be better"

Bad overall dining experience with a bad menu. Untidy dining area and side dishes are not great.

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1.9

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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1.6

"Room needs to be improved"

Guests complain about the age and cleanliness of the rooms, the minibars, and the TVs. Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Shower can be a problem. Spacious rooms.

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1.5

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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1.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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6.7

"Service is adequate"

Friendly, more-or-less professional service, and so-so reception.

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6.5

"Location is ok"

Decent location, but problems with parking. Close to public transport.

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6.2

"Breakfast is average"

Breakfast is average.

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2.6

"Room needs to be improved"

Bathrooms and bedrooms are poorly cleaned and a bit old. Rooms not well-kept, with poor beds and furniture. Shower can be a problem.

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1.8

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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1.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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6.6

"Location is ok"

Location is ok.

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6.5

"Breakfast is average"

Breakfast is average.

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2.3

"Room needs to be improved"

Inadequately cleaned and maintained rooms and bathrooms.

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2.1

"Could use a good cleaning"

Rooms could be cleaner.

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1.8

"Vibe is not too good"

Vibe is not too good.

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