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Grevenweg 83, 20537, Hamburg, Germany

Review Score

Based on 2270 reviews

heart

5.6

Service

7.2

314 reviews

Location

6.8

314 reviews

Breakfast

6.4

592 reviews

WiFi

6.2

41 reviews

Room

3.0

857 reviews

Food

2.8

115 reviews

Vibe

2.2

225 reviews

Cleanliness

1.6

489 reviews

Amenities

1.4

90 reviews

100% Verified Real Reviews

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7.2

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping. Room service could have been improved.

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6.8

"Location is ok"

Location is ok. Accessible by car, but parking is costly. Close to public transport and the train. Near to the city centre with good shopping options nearby.

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6.4

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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6.2

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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3.0

"Room needs to be improved"

Furnishings leave something to be desired, as does the cleanliness of the rooms. Bathrooms are large but with substandard cleaning. Big but poorly maintained rooms. Shower can be a problem. Poor views, and A/C, TV and minibar are lacking.

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2.8

"Food could be better"

Poor dining experience with untidy dining area. Poor menu, especially in side dishes. Guests disliked the pork dishes, desserts, and fruits.

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2.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Entrance area is not particularly attractive. Hotel could be more stylish. Hotel is fairly plain.

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1.6

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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1.4

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

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6.9

"Service is adequate"

Staff are kind and fairly professional, but reception was lacking.

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6.9

"Location is ok"

Decent location, but problems with parking. Close to public transport.

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6.2

"Breakfast is average"

Breakfast is average.

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3.2

"Food could be better"

Food could be better. Bad side dishes.

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2.7

"Room needs to be improved"

Uncomfortable beds and furniture, and badly cleaned rooms and bathrooms. Rooms are big but old and in need of maintenance. Shower can be a problem.

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1.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.6

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier.

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7.0

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.8

"Location is ok"

Decent location, but problems with parking. Close to public transport.

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6.0

"Breakfast is average"

Breakfast is average.

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4.9

"Complaints about WiFi"

Wifi quality could be improved.

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2.6

"Food could be better"

Poor dining experience, largely due to dirty a dining area and poor sides.

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2.1

"Room needs to be improved"

Guests complain about the age and cleanliness of the rooms, the minibars, and the TVs. Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Shower can be a problem. Spacious rooms.

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1.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.6

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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1.4

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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7.0

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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6.5

"Location is ok"

Decent location, but problems with parking. Close to public transport.

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6.4

"Breakfast is average"

Breakfast is average.

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3.1

"Room needs to be improved"

Bathrooms and bedrooms are poorly cleaned and a bit old. Rooms not well-kept, with poor beds and furniture. Shower can be a problem.

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2.8

"Food could be better"

Food could be better.

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1.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.7

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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1.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.3

"Room needs to be improved"

Room needs to be improved.

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1.9

"Could use a good cleaning"

Could use a good cleaning.

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