cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

Kasuga , 860-0047, Kumamoto-shi, Japan

Review Score

Based on 1273 reviews

heart

8.3

Location

8.9

381 reviews

Service

8.7

287 reviews

Breakfast

8.5

120 reviews

WiFi

7.9

9 reviews

Room

6.3

326 reviews

Comfort

5.9

182 reviews

Amenities

5.4

73 reviews

Vibe

4.2

116 reviews

100% Verified Real Reviews

grey circle

8.9

"Great location"

Great location. Close to public transport and the train. Accessible by car, but parking is costly. Good sightseeing nearby, but far from downtown.

grey circle

8.7

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

grey circle

8.5

"Tasty breakfast"

Tasty breakfast.

grey circle

7.9

"Good internet service"

Good wifi quality.

grey circle

6.3

"Room is all right"

Clean, decently-sized rooms with average beds and lovely views. Bathrooms are large but with substandard cleaning. Old, poorly-maintained rooms with poor furnishing and TVs. Shower can be a problem.

grey circle

5.9

"Comfortable"

Average sized rooms with typical beds, noise and comfort levels. Spacious bathroom.

grey circle

5.4

"Ordinary amenities"

Hotel building and grounds are alright. Great entrance area, but outdated facilities. Architecture not so nice.

grey circle

4.2

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Pleasant entrance area. Hotel is relatively stylish. Good for traveling with friends. Good choice for a city trip. Suitable for solo travelers.

grey circle

9.2

"Great location"

Great location, with good shopping nearby and easy access by car. Close to public transport and the train.

grey circle

8.8

"Fantastic service"

Efficient, friendly service with a nice reception.

grey circle

8.2

"Tasty breakfast"

Tasty breakfast.

grey circle

6.3

"Room is all right"

Rooms are clean but old, with a moderate size and comfortable beds.

grey circle

5.9

"Comfortable"

Room size and comfort are OK, but beds are great.

grey circle

5.0

"Ordinary amenities"

Facilities in need of refurbishment.

grey circle

3.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish.

grey circle

9.0

"Fantastic service"

Efficient, friendly service with a nice reception.

grey circle

9.0

"Great location"

Great location. Close to public transport and the train. Easy car access but inadequate parking.

grey circle

8.6

"Tasty breakfast"

Tasty breakfast.

grey circle

8.0

"Clean"

Clean rooms.

grey circle

6.7

"Room is all right"

Clean, typically sized rooms with standard beds.

grey circle

6.1

"Comfortable"

Mediocre comfort, room sizes and beds.

grey circle

5.0

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK.

grey circle

4.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

grey circle

8.9

"Fantastic service"

Professional service.

grey circle

8.7

"Great location"

Great location with good access by car. Close to public transport and the train. City centre is hard to reach.

grey circle

8.5

"Tasty breakfast"

Tasty breakfast.

grey circle

6.1

"Room is all right"

Rooms and beds are adequate. Bathroom could be optimized.

grey circle

5.8

"Comfortable"

Mediocre comfort, room sizes and beds.

grey circle

5.7

"Ordinary amenities"

Average hotel building.

grey circle

4.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

grey circle

9.0

"Fantastic service"

Friendly service.

grey circle

9.0

"Great location"

Great location.

grey circle

8.4

"Tasty breakfast"

Tasty breakfast.

grey circle

6.5

"Room is all right"

Average sized rooms.

grey circle

5.9

"Comfortable"

Somewhat comfortable and acceptably sized rooms.

grey circle

4.7

"Vibe is not too good"

Vibe is not too good.

Upload your photos

Browse HOTEL NEW OTANI KUMAMOTO traveller photo gallery

Photos from travellers