cancel
register

HOTEL NEW OTANI KUMAMOTO

  • hotel stars
map marker

Kasuga , 860-0047, Kumamoto-shi, Japan

Review Score

Based on 1289 reviews

heart

8.3

Location

9.0

396 reviews

Service

8.9

308 reviews

Breakfast

8.4

121 reviews

Room

6.6

332 reviews

WiFi

5.0

11 reviews

Amenities

4.7

77 reviews

Vibe

4.0

123 reviews

100% Verified Real Reviews

grey circle

9.0

"Great location"

Good location, but far from city centre. Close to public transport and the train. Easy car access but inadequate parking.

grey circle

8.9

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

grey circle

8.4

"Tasty breakfast"

Tasty breakfast.

grey circle

6.6

"Room is all right"

Great beds in adequately sized, clean rooms with okay views. Bathrooms are large but with substandard cleaning. Poor quality, old rooms with low rated A/C and furniture. Shower can be a problem.

grey circle

5.0

"Regular internet service"

Regular internet service. Wifi quality could be improved.

grey circle

4.7

"Amenities are not the best"

Great entrance area, but outdated facilities. Architecture not so nice.

grey circle

4.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Pleasant entrance area. Hotel is relatively stylish. Good for traveling with friends. Good choice for a city trip. Suitable for solo travelers.

grey circle

9.1

"Fantastic service"

Efficient, friendly service with a nice reception.

grey circle

9.1

"Great location"

Great location. Close to public transport and the train. Easy car access but inadequate parking.

grey circle

8.6

"Tasty breakfast"

Tasty breakfast.

grey circle

8.4

"Clean"

Clean rooms.

grey circle

7.1

"Great room"

Great beds in clean and decently sized rooms.

grey circle

4.2

"Amenities are not the best"

Hotel buildings could use some improvement.

grey circle

3.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

grey circle

9.3

"Great location"

Great location, with good shopping nearby and easy access by car. Close to public transport and the train.

grey circle

9.0

"Fantastic service"

Efficient, friendly service with a nice reception.

grey circle

8.3

"Tasty breakfast"

Tasty breakfast.

grey circle

6.2

"Room is all right"

Rooms are clean but old, with a moderate size and comfortable beds.

grey circle

4.4

"Amenities are not the best"

Facilities in need of refurbishment.

grey circle

3.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel is relatively stylish.

grey circle

8.7

"Fantastic service"

Efficient, friendly service with a nice reception.

grey circle

8.6

"Great location"

Great location with good access by car. Close to public transport and the train. City centre is hard to reach.

grey circle

8.5

"Tasty breakfast"

Tasty breakfast.

grey circle

6.7

"Comfortable"

Somewhat comfortable and acceptably sized rooms. Peaceful rooms with great beds.

grey circle

6.7

"Room is all right"

Clean, moderately-sized rooms with great beds but poor bathrooms.

grey circle

4.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

grey circle

4.4

"Amenities are not the best"

Facilities in need of refurbishment.

grey circle

9.0

"Great location"

Great location, close to the train station.

grey circle

8.9

"Fantastic service"

Friendly service.

grey circle

8.8

"Delicious food"

Delicious food.

grey circle

8.5

"Tasty breakfast"

Tasty breakfast.

grey circle

6.7

"Room is all right"

Average sized rooms.

grey circle

6.5

"Comfortable"

Somewhat comfortable and acceptably sized rooms.

grey circle

4.5

"Vibe is not too good"

Vibe is not too good.

Upload your photos

Browse HOTEL NEW OTANI KUMAMOTO traveller photo gallery

Photos from travellers