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Chuo , 390-0811, Matsumoto-shi, Japan

Review Score

Based on 1076 reviews

heart

8.2

Location

9.6

395 reviews

Service

9.3

273 reviews

Breakfast

8.9

167 reviews

WiFi

7.9

9 reviews

Room

6.7

335 reviews

Comfort

4.1

180 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Close to public transport and the train. Central location with great sightseeing, dining out and shopping. Good car access, but so-so parking.

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9.3

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Booking process is sufficient.

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8.9

"Tasty breakfast"

Great and affordable breakfast.

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7.9

"Good internet service"

Good internet service. Average wifi quality.

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6.7

"Room is all right"

Standard, clean rooms, with lovely beds and mediocre furniture. Poorly-maintained, small, old rooms with inadequate A/C. Impressive bathroom. Small but relatively clean bathrooms. Shower was ok. Average view.

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4.1

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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9.4

"Great location"

Great location near lots of shopping. Train station is close.

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9.2

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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8.8

"Tasty breakfast"

Tasty breakfast.

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6.6

"Room is all right"

Small and somewhat poorly cleaned rooms. Impressive bathroom. Bathroom could be bigger.

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4.4

"More comfort would be nice"

Small rooms and bathrooms with comfort issues.

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9.4

"Fantastic service"

Efficient, friendly service with a nice reception.

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9.4

"Great location"

Great location.

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9.2

"Tasty breakfast"

Tasty breakfast.

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9.0

"Great wellness & sports facilities"

Great wellness & sports facilities.

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5.6

"Room is all right"

Small, but acceptable, rooms. Acceptable rooms with small bathrooms.

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5.3

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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3.7

"More comfort would be nice"

Small rooms and bathrooms with comfort issues.

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9.7

"Great location"

Great location, close to the train station.

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9.2

"Fantastic service"

Friendly service and great reception.

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9.0

"Tasty breakfast"

Tasty breakfast.

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6.5

"Room is all right"

Rooms are fine; small but very peaceful. Impressive bathroom. Bathroom could be bigger.

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4.2

"More comfort would be nice"

Beds are good, but guests complain about room size and comfort.

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9.4

"Fantastic service"

Fantastic service.

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9.2

"Great location"

Great location.

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9.0

"Best value for money"

Best value for money.

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8.6

"Great wellness & sports facilities"

Great wellness & sports facilities.

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6.1

"Room is all right"

Small, but acceptable, rooms.

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5.2

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK.

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4.1

"More comfort would be nice"

Small and uncomfortable rooms.

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