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1 3 3 NISHI SHINSAIBASHI CHUO-KU , 542-0086, Osaka-shi, Japan

Review Score

Based on 8694 reviews

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9.1

Location

9.8

4207 reviews

Breakfast

9.0

767 reviews

Cleanliness

9.0

579 reviews

Service

9.0

2181 reviews

Food

9.0

608 reviews

Room

6.0

2671 reviews

Value for money

5.8

540 reviews

WiFi

5.6

40 reviews

Wellness Area

4.6

24 reviews

Comfort

3.9

1533 reviews

Pool

1.9

18 reviews

100% Verified Real Reviews

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9.8

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Excellent parking and car access. Near public transport, airport, and train station. Standard parking prices.

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9.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

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9.0

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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9.0

"Fantastic service"

Friendly service with great management and waitstaff. Great, professional service from reception and housekeeping. Great concierge service. Smooth booking process. Good shuttle service. Recreation staff is nice. Laundry service can be improved.

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9.0

"Delicious food"

Great dining experience, with a good menu, side dishes, desserts, and fruits. Normally priced food.

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6.0

"Room is all right"

Relatively new rooms. Guests don't like the TVs, minibars, or A/C in the small rooms. Charming views and nice furnishings found in well-maintained, clean rooms. Beds and kitchenettes are so-so. Bathroom is relatively clean. Great shower.

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5.8

"Fairly good value for money"

Fairly good value for money. High priced breakfast. Normally priced food. Free internet.

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5.6

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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4.6

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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3.9

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Okay beds and quiet enough rooms.

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1.9

"Pool should be renewed"

Pool should be renewed.

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9.9

"Great location"

Great location with good access by car. Central location with great sightseeing, dining out and shopping. Near public transport, airport, and train station.

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9.3

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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9.3

"Delicious food"

Great dining, especially desserts.

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9.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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9.1

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Good shuttle service. Great concierge service.

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7.9

"Great amenities"

Great buildings with exceptional entrance area, but outdated facilities. Elevator is ok.

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5.3

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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5.2

"Room is all right"

Moderately well-maintained rooms with average beds. Inadequate A/C and TVs in small rooms. Great views and excellent furnishing in clean rooms. Bathrooms clean enough and adequately sized. Great shower.

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3.4

"More comfort would be nice"

Guests complained about room size, comfort, beds, and A/C. Average noise level with mediocre sized bathrooms.

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2.2

"Pool should be renewed"

Pool should be renewed.

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9.9

"Great location"

Great location with good access by car. Near public transport, airport, and train station. Good shopping and sightseeing.

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9.1

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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9.1

"Delicious food"

Great menu with excellent food, especially dessert.

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9.0

"Tasty breakfast"

Tasty breakfast.

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9.0

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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5.8

"Room is all right"

Small, slightly outdated rooms, and decent beds. Charming views and nice furnishings found in well-maintained, clean rooms. Bathroom is relatively clean. Great shower.

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5.7

"Fairly good value for money"

Fairly good value for money.

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2.8

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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2.0

"Pool should be renewed"

Pool should be renewed.

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9.8

"Great location"

Great location, with good shopping nearby and easy access by car. Near public transport, airport, and train station.

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9.1

"Delicious food"

Delicious food.

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9.1

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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9.0

"Tasty breakfast"

Tasty breakfast.

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8.9

"Clean"

Clean hotel facilities. Clean rooms.

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6.9

"Room is all right"

Okay rooms with decent bathrooms, but small. Clean rooms with wonderful beds and stunning views.

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5.9

"Fairly good value for money"

Fairly good value for money.

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3.7

"More comfort would be nice"

Beds are good but rooms are small, noisy, with complaints about comfort.

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9.8

"Great location"

Great location with good access by car. Good shopping and sightseeing. Close to public transport and the train.

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9.2

"Delicious food"

Delicious food.

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9.0

"Clean"

Clean rooms.

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9.0

"Tasty breakfast"

Tasty breakfast.

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9.0

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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6.1

"Room is all right"

Rooms are average and bathrooms roomy enough. Great views from small, old rooms. Clean, well-maintained rooms with standard beds.

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6.0

"Fairly good value for money"

Fairly good value for money.

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4.0

"More comfort would be nice"

Uncomfortable, small rooms, and okay-sized bathrooms. Okay beds and quiet enough rooms.

Photos from travellers