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1 3 3 NISHI SHINSAIBASHI CHUO-KU , 542-0086, Osaka-shi, Japan

Review Score

Based on 7920 reviews

heart

9.2

Location

9.8

3955 reviews

Service

9.1

2040 reviews

Cleanliness

9.0

546 reviews

Breakfast

9.0

712 reviews

Food

9.0

538 reviews

Room

6.0

2518 reviews

WiFi

6.0

41 reviews

Comfort

3.9

1432 reviews

Wellness Area

2.9

20 reviews

Pool

1.5

16 reviews

100% Verified Real Reviews

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9.8

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Excellent parking and car access. Near public transport, airport, and train station. Standard parking prices.

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9.1

"Fantastic service"

Reception and housekeeping are great and service is attentive. Well-managed, great restaurants and professional service. Smooth booking process. Good shuttle service. Great concierge service. Room service is perfect. Recreation staff is ok.

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9.0

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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9.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

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9.0

"Delicious food"

Delicious food, particularly the seafood and desserts. Well-priced restaurant with a good menu and great side dishes.

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6.0

"Room is all right"

Decent rooms with average furniture. Small, old rooms with poor A/C and TV's. Clean, well-kept rooms with cozy beds and lovely views. Bathrooms clean enough and adequately sized. Great shower. Minibar can be a problem.

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6.0

"Regular internet service"

Average wifi quality. Free internet.

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3.9

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Wonderful beds, though bathrooms are only average size.

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2.9

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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1.5

"Pool should be renewed"

Pool should be renewed.

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9.9

"Great location"

Great location with good access by car. Central location with great sightseeing, dining out and shopping. Near public transport, airport, and train station.

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9.3

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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9.2

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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9.1

"Delicious food"

Great dining, especially desserts.

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9.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.8

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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5.2

"Room is all right"

Clean and decently maintained rooms, great views, and okay beds. Small, old rooms with poor A/C and TV's. Bathrooms clean enough and adequately sized. Great shower.

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3.1

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. So-so beds and bathroom size.

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3.0

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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1.4

"Pool should be renewed"

Pool should be renewed.

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9.9

"Great location"

Great location with good access by car. Good shopping and sightseeing. Near public transport, airport, and train station.

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9.3

"Tasty breakfast"

Tasty breakfast.

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9.2

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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9.0

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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8.8

"Delicious food"

Great menu with excellent food, especially dessert.

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6.2

"Room is all right"

Rooms are standard with average beds and furnishings. Rooms are clean, although small and old with poor air conditioning. Nice, moderately clean bathrooms. Well-kept rooms with nice views. Great shower.

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3.3

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

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9.8

"Great location"

Great location, with good shopping nearby and easy access by car. Near public transport, airport, and train station.

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9.2

"Clean"

Clean hotel facilities. Clean rooms.

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8.9

"Delicious food"

Delicious food.

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8.8

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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8.7

"Tasty breakfast"

Tasty breakfast.

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6.6

"Room is all right"

Okay rooms with decent bathrooms, but small. Clean rooms with wonderful beds and stunning views.

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3.3

"More comfort would be nice"

Beds are good but rooms are small, noisy, with complaints about comfort.

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9.7

"Great location"

Great location with good access by car. Good shopping and sightseeing. Close to public transport and the train.

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9.1

"Tasty breakfast"

Tasty breakfast.

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9.1

"Clean"

Clean rooms.

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9.0

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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9.0

"Delicious food"

Delicious food.

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6.4

"Room is all right"

Rooms are average and bathrooms roomy enough. Old and small but clean rooms. Well-maintained rooms with wonderful beds and views.

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4.4

"More comfort would be nice"

Rooms are described as uncomfortable, loud and cramped. Wonderful beds, though bathrooms are only average size.

Photos from travellers