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1 3 3 NISHI SHINSAIBASHI CHUO-KU , 542-0086, Osaka-shi, Japan

Review Score

Based on 9409 reviews

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9.1

Location

9.8

4409 reviews

Cleanliness

9.2

613 reviews

Breakfast

9.1

819 reviews

Food

8.9

656 reviews

Service

8.8

2274 reviews

WiFi

6.0

41 reviews

Room

6.0

2800 reviews

Value for money

5.9

532 reviews

Comfort

4.0

1577 reviews

Wellness Area

3.3

26 reviews

Pool

1.8

17 reviews

100% Verified Real Reviews

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9.8

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Excellent parking and car access. Near public transport, airport, and train station. Standard parking prices.

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9.2

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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9.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.9

"Delicious food"

Great dining experience, with a good menu, side dishes, desserts, and fruits. Normally priced food.

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8.8

"Fantastic service"

Friendly service, especially in the restaurant. Professional service, management and reception. Great concierge service. Good shuttle service. Recreation staff is nice. Smooth booking process. Laundry service can be improved.

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6.0

"Regular internet service"

WiFi is good value.

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6.0

"Room is all right"

Clean and decently maintained rooms, great views, and okay beds. Guests don't like the TVs, minibars, or A/C in the small rooms. Decently-clean rooms with spacious bathrooms. Relatively new rooms. Rooms have average kitchenettes and furniture. Great shower.

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5.9

"Fairly good value for money"

Fairly good value for money. High priced breakfast. Normally priced food. Free internet.

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4.0

"More comfort would be nice"

Guests complained about room size, comfort, beds, and A/C. Not too much noise, and spacious bathrooms.

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3.3

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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1.8

"Pool should be renewed"

Pool should be renewed.

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9.9

"Great location"

Great location with good access by car. Central location with great sightseeing, dining out and shopping. Near public transport, airport, and train station.

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9.3

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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9.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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9.1

"Fantastic service"

Efficient, friendly service with a nice reception. Great concierge service. Good shuttle service.

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9.0

"Delicious food"

Great dining, especially desserts.

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5.6

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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5.5

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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5.4

"Room is all right"

Acceptably maintained rooms with mediocre beds and furniture. Inadequate A/C and TVs in small rooms. Tidy rooms with excellent views. Great shower.

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3.6

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Okay beds and quiet enough rooms.

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3.5

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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1.9

"Pool should be renewed"

Pool should be renewed.

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9.8

"Great location"

Great location with good access by car. Near public transport, airport, and train station. Good shopping and sightseeing.

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9.3

"Tasty breakfast"

Tasty breakfast.

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9.0

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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8.9

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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8.9

"Delicious food"

Food is great, especially the desserts.

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6.0

"Fairly good value for money"

Fairly good value for money.

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5.2

"Room is all right"

Fairly maintained, clean rooms with decent furniture and lovely views. Small rooms and poor A/C, but decent beds. Decently-clean rooms with spacious bathrooms. Great shower.

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2.5

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Spacious bathrooms and average beds.

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9.8

"Great location"

Great location with good access by car. Good shopping and sightseeing. Close to public transport and the train.

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9.2

"Clean"

Clean rooms.

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8.9

"Delicious food"

Delicious food.

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8.7

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.5

"Tasty breakfast"

Tasty breakfast.

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5.8

"Fairly good value for money"

Fairly good value for money.

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5.8

"Room is all right"

Average, relatively well-kept rooms and bathrooms. Small, yet clean rooms with lovely views.

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4.2

"More comfort would be nice"

Noise is as expected, as are the beds, although rooms are small and generally uncomfortable.

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9.7

"Great location"

Great location, with good shopping nearby and easy access by car. Near public transport, airport, and train station.

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9.2

"Clean"

Clean hotel facilities. Clean rooms.

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9.0

"Tasty breakfast"

Tasty breakfast.

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8.9

"Delicious food"

Delicious food.

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8.7

"Fantastic service"

Friendly and professional service with decent reception and housekeeping.

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6.4

"Room is all right"

Rooms, bathrooms and beds are decent. Small, yet clean rooms with lovely views.

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5.9

"Fairly good value for money"

Fairly good value for money.

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4.0

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

Photos from travellers