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488 West YanAn Road, 200050, Shanghai, China

Review Score

Based on 5868 reviews

heart

8.8

Bar and Beverages

9.0

8 reviews

Location

8.4

1283 reviews

Pool

7.7

48 reviews

Comfort

7.5

531 reviews

Room

7.1

1370 reviews

Breakfast

7.0

206 reviews

Service

5.2

1482 reviews

WiFi

4.1

46 reviews

100% Verified Real Reviews

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9.0

"Bar is awesome"

Bar is awesome.

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8.4

"Great location"

Great location. Accessible by car, but parking is costly. Near city centre with great sightseeing and nearby restaurants. Good access to airport. Close to business sites. Medium distance to train station.

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7.7

"Great pool"

Great pool.

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7.5

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. AC needs updating.

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7.1

"Great room"

Clean rooms with lovely views, great beds, yet poor A/C. Bathrooms are large but with substandard cleaning. Big rooms with okay TV's and minibars. Rooms seem aged and relatively shabby, with poor kitchenettes. Shower can be a problem.

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7.0

"Tasty breakfast"

Tasty breakfast.

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5.2

"Service is adequate"

Complaints about the reception staff, but the service is somewhat friendly. Poorly-managed, moderately professional staff and housekeeping. Concierge service could be more helpful. Booking process should be better organized.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Bar is awesome"

Bar is awesome.

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8.8

"Great location"

Great location near the airport. Accessible by car, but parking is costly. Near to downtown with good options for sightseeing. Close to business sites.

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7.8

"Great pool"

Great pool.

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7.7

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. AC needs updating.

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7.6

"Great room"

Picturesque views, cozy beds and standard TV's in clean rooms. Large rooms but maintenance and A/C are lacking. Bathrooms are large but with substandard cleaning. Shower can be a problem.

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7.2

"Tasty breakfast"

Tasty breakfast.

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5.2

"Service is adequate"

Decent management and adequately professional staff. Complaints about the reception staff, but the service is somewhat friendly. Average wait staff and housekeeping. Concierge service could be more helpful.

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4.0

"Complaints about WiFi"

Wifi quality could be improved.

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7.7

"Great location"

Great location. Accessible by car, but parking is costly. Close to public transport and sightseeing.

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7.6

"Great pool"

Great pool.

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6.5

"Room is all right"

Rooms and bathroom average but outdated and lacking maintenance. Large, clean rooms with excellent beds.

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6.4

"Breakfast is average"

Breakfast is average.

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5.1

"Service is adequate"

Relatively friendly and professional service. Complaints about housekeeping and reception.

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8.5

"Great location"

Great location with good access by car.

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7.8

"Clean"

Clean rooms.

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7.4

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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6.9

"Breakfast is average"

Breakfast is average.

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6.5

"Room is all right"

OK rooms, though old with poor bathrooms. Large, clean rooms with excellent beds.

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5.1

"Service is adequate"

Complaints about the reception staff, but the service is somewhat friendly. Service professionalism and housekeeping are average.

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3.6

"Complaints about WiFi"

Complaints about WiFi.

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8.0

"Great location"

Great location. Easy car access but inadequate parking.

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7.7

"Clean"

Clean rooms.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.4

"Fairly good value for money"

Fairly good value for money.

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6.0

"Room is all right"

Acceptable rooms; big, clean, and with great beds. Rooms needing maintenance, with bad bathrooms and A/C. Shower can be a problem.

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5.4

"Service is adequate"

Fairly friendly, professional staff, but complaints about reception.

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