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488 West YanAn Road, 200050, Shanghai, China

Review Score

Based on 6269 reviews

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8.9

Pool

9.2

45 reviews

Wellness Area

8.6

31 reviews

Cleanliness

8.6

374 reviews

Location

8.5

1351 reviews

Comfort

7.9

557 reviews

Room

7.4

1380 reviews

Breakfast

6.6

211 reviews

Service

5.5

1633 reviews

WiFi

3.6

50 reviews

100% Verified Real Reviews

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9.2

"Great pool"

Great pool.

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8.6

"Great wellness & sports facilities"

Great fitness area, sauna and wellness.

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8.6

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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8.5

"Great location"

Great location. Accessible by car, but parking is costly. Centrally located, near restaurants, bars, and shopping. Adequate access to public transport. Good access to airport. Train station is a bit far. Close to business sites.

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7.9

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. AC needs updating.

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7.4

"Great room"

Tidy rooms, but in need of better maintenance. Big rooms with impressive views, good TV's and cozy beds. Decently-clean rooms with spacious bathrooms. Kitchenette, minibar, A/C and furniture not great quality. Shower can be a problem.

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6.6

"Breakfast is average"

Breakfast is decent but expensive.

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5.5

"Service is adequate"

So-so management, housekeeping, and service professionalism. Complaints about the reception staff, but the service is somewhat friendly. Concierge service is average. Restaurant could offer better service. Booking process should be better organized.

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3.6

"Complaints about WiFi"

Complaints about WiFi.

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9.3

"Great pool"

Great pool.

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9.0

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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8.9

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.7

"Great location"

Great location. Accessible by car, but parking is costly. Near downtown with great sightseeing and shopping. Near to public transport and the airport.

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8.3

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. AC needs updating.

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7.5

"Great room"

Great beds in clean rooms, with wonderful views and nice TVs. Large but poorly maintained rooms, subpar furniture, and inadequate A/C. Decently-clean rooms with spacious bathrooms. Shower can be a problem.

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7.4

"Tasty breakfast"

Tasty breakfast.

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5.7

"Service is adequate"

Fairly friendly, professional staff, but complaints about reception. Housekeeping and management are lacking. Concierge service could be more helpful.

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4.0

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Great pool"

Great pool.

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7.5

"Great location"

Great location. Accessible by car, but parking is costly. Adequate access to public transport.

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6.3

"Room is all right"

Rooms and bathrooms are okay, but poorly maintained. Spacious, tidy rooms with great beds, but A/C is not great.

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6.0

"Breakfast is average"

Breakfast is average.

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4.4

"Service could be improved"

Unprofessional service, with poor housekeeping and reception. Service is relatively friendly.

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3.4

"Complaints about WiFi"

Complaints about WiFi.

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8.3

"Great location"

Great location. Easy car access but inadequate parking.

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6.9

"Breakfast is average"

Breakfast is average.

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6.8

"Room is all right"

Rooms and bathrooms are okay, but poorly maintained. Spacious, tidy rooms with great beds, but A/C is not great. Shower can be a problem.

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6.1

"Service is adequate"

Fairly friendly, professional staff, but complaints about reception.

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8.4

"Clean"

Clean rooms.

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8.4

"Great location"

Great location with good access by car.

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7.9

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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7.4

"Great room"

Clean, large rooms with awesome beds and acceptable bathrooms.

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6.7

"Breakfast is average"

Breakfast is average.

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4.7

"Service could be improved"

Complaints about reception service. Relatively friendly and professional service.

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