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488 West YanAn Road, 200050, Shanghai, China

Review Score

Based on 7102 reviews

heart

8.7

Location

8.4

1389 reviews

Wellness Area

8.2

28 reviews

Pool

8.0

50 reviews

Room

7.7

1533 reviews

Comfort

7.5

591 reviews

Amenities

6.8

503 reviews

Breakfast

6.4

249 reviews

WiFi

5.6

40 reviews

Service

4.9

1576 reviews

100% Verified Real Reviews

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8.4

"Great location"

Great location. Accessible by car, but parking is costly. Central location with great sightseeing, dining out and shopping. Near to public transport and the airport. Close to business sites. Medium distance to train station.

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8.2

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.0

"Great pool"

Great pool.

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7.7

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Mediocre sized, poorly cleaned bathrooms. Inadequate minibars in older, poorly-maintained rooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

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7.5

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Air conditioning is poor, but bathroom size and noise level are acceptable.

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6.8

"Ordinary amenities"

Average hotel building. Generally old facilities, although conference area was good. Elevator in need of updating.

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6.4

"Breakfast is average"

Breakfast is decent but expensive.

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5.6

"Regular internet service"

Regular internet service.

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4.9

"Service could be improved"

Unprofessional, low rated restaurant service. Guests complain about reception staff and management. Service is relatively friendly but housekeeping is not great. Concierge service could be more helpful.

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8.8

"Great location"

Great location near the airport. Accessible by car, but parking is costly. Near downtown with great sightseeing and shopping. Close to business sites. Restaurants & bars in the area are ok.

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8.4

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.0

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Decent bathroom size but bad A/C.

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7.9

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Mediocre sized, poorly cleaned bathrooms. Outdated, poorly maintained rooms with insufficient A/C. TV's and furniture not great. Shower can be a problem.

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7.5

"Great pool"

Great pool.

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6.9

"Breakfast is average"

Breakfast is average.

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5.0

"Service is adequate"

Problems with management professionalism. Service friendliness is ok, but reception and housekeeping were substandard. Concierge service could be more helpful.

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4.7

"Complaints about WiFi"

Complaints about WiFi.

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8.2

"Great pool"

Great pool.

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7.5

"Great location"

Great location near lots of shopping. Accessible by car, but parking is costly. Adequate access to public transport.

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7.4

"Great room"

Clean, large rooms with awesome beds and acceptable bathrooms. Outdated, badly maintained rooms with poor furniture.

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5.9

"Breakfast is average"

Breakfast is average.

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4.6

"Service could be improved"

Unprofessional service, with poor housekeeping and reception. Service is relatively friendly.

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8.1

"Great location"

Great location. Accessible by car, but parking is costly.

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6.8

"Room is all right"

Big, clean, but otherwise unremarkable rooms and bathrooms. Outdated, poorly maintained rooms with insufficient A/C.

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6.5

"Breakfast is average"

Breakfast is average.

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5.1

"Service is adequate"

Service and reception staff are unprofessional, but quite friendly.

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8.7

"Great location"

Great location with excellent sightseeing.

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8.3

"Clean"

Clean rooms.

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7.5

"Great room"

Large, clean rooms with excellent beds. Old rooms with average bathrooms.

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6.0

"Breakfast is average"

Breakfast is average.

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4.9

"Service could be improved"

Service is described as unprofessional, with mediocre housekeeping and poor reception. Service is relatively friendly.

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