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488 West YanAn Road, 200050, Shanghai, China

Review Score

Based on 6365 reviews

heart

8.9

Cleanliness

8.7

355 reviews

Pool

8.7

49 reviews

Location

8.4

1279 reviews

Wellness Area

8.3

28 reviews

Comfort

7.6

529 reviews

Room

7.4

1345 reviews

Breakfast

6.3

195 reviews

Service

5.3

1511 reviews

WiFi

2.8

47 reviews

100% Verified Real Reviews

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8.7

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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8.7

"Great pool"

Great pool.

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8.4

"Great location"

Great location. Accessible by car, but parking is costly. Near to public transport and the airport. Near city centre with great sightseeing and nearby restaurants. Medium distance to train station. Close to business sites.

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8.3

"Great wellness & sports facilities"

Awesome wellness and fitness areas. Sauna is ok.

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7.6

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise levels are OK, but A/C is poor.

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7.4

"Great room"

Spacious, clean rooms, but poorly maintained. Decently-clean rooms with spacious bathrooms. TV's, beds and views are impressive. Complaints about furnishing, kitchenettes, and A/C. Acceptable minibar.

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6.3

"Breakfast is average"

Breakfast is decent but expensive.

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5.3

"Service is adequate"

Service is relatively friendly. Poorly-managed, moderately professional staff and housekeeping. Reception is poor, as is the restaurant service. Concierge service could be more helpful. Booking process should be better organized.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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9.1

"Bar is awesome"

Bar is awesome.

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8.8

"Great pool"

Great pool.

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8.7

"Great location"

Great location near the airport. Accessible by car, but parking is costly. Near to downtown with good options for sightseeing. Close to business sites.

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8.6

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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7.9

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds.

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7.6

"Great room"

Sizeable, clean rooms, but poorly maintained with inadequate furniture. Bathrooms are large but with substandard cleaning. TV's, beds and views are impressive.

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7.1

"Tasty breakfast"

Tasty breakfast.

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5.6

"Service is adequate"

Service is relatively friendly. Guests complain about reception staff and management. Service acceptably professional, with acceptable housekeeping and decent restaurant service. Concierge service could be more helpful.

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3.1

"Complaints about WiFi"

Complaints about WiFi.

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8.8

"Great pool"

Great pool.

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7.6

"Great location"

Great location with excellent sightseeing. Accessible by car, but parking is costly. Adequate access to public transport.

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6.6

"Room is all right"

Rooms and bathrooms are okay, but poorly maintained. Spacious, tidy rooms with great beds, but A/C is not great.

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5.7

"Breakfast is average"

Breakfast is average.

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4.9

"Service could be improved"

Service is not great, but is acceptably professional. Service friendliness is ok, but reception and housekeeping were substandard.

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2.7

"Complaints about WiFi"

Complaints about WiFi.

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8.5

"Great location"

Great location with good access by car.

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7.4

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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6.7

"Room is all right"

Rooms and bathrooms are alright, but outdated. Large, clean rooms with excellent beds.

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6.2

"Breakfast is average"

Breakfast is average.

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4.6

"Service could be improved"

Complaints about reception service. Relatively friendly and professional service.

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2.4

"Complaints about WiFi"

Complaints about WiFi.

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8.4

"Clean"

Clean hotel facilities. Clean rooms.

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8.1

"Great location"

Great location. Easy car access but inadequate parking.

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6.5

"Breakfast is average"

Breakfast is average.

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6.4

"Room is all right"

Big, clean, but otherwise unremarkable rooms and bathrooms. Deficient A/C in poorly-maintained rooms. Shower can be a problem.

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5.4

"Service is adequate"

Fairly friendly, professional staff, but complaints about reception.

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