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Via Balbi 155r, 16126, Genoa, Italy

Review Score

Based on 1242 reviews

heart

8.3

Service

9.5

332 reviews

Location

8.9

370 reviews

Breakfast

8.3

219 reviews

WiFi

5.2

19 reviews

Room

5.0

366 reviews

Comfort

3.9

197 reviews

Amenities

3.1

97 reviews

100% Verified Real Reviews

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9.5

"Fantastic service"

Friendly and professional housekeepers.

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8.9

"Great location"

Great location. Close to public transport and the train. Near city centre with great sightseeing and nearby restaurants. Pricey, inconvenient parking. Reasonably accessible by car.

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8.3

"Tasty breakfast"

Great and affordable breakfast.

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5.2

"Regular internet service"

Average wifi quality.

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5.0

"Room is all right"

Decent, clean rooms, so-so views, and comfortable beds. Small, poorly maintained rooms with subpar A/C and furnishing. Small but clean bathrooms. Shower can be a problem. New rooms.

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3.9

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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3.1

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating. Great grounds with decent facilities. Unspectacular architecture.

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9.6

"Fantastic service"

Friendly and professional housekeepers.

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9.0

"Great location"

Great location, close to the train station. Near to downtown with good options for sightseeing. Average parking.

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8.5

"Tasty breakfast"

Tasty breakfast.

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5.2

"Regular internet service"

Average wifi quality.

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5.0

"Room is all right"

Decent rooms with passable beds, but badly kept up. Poor A/C and furnishing, and room size is lacking. Modern, tidy rooms. Shower can be a problem.

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4.0

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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3.1

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.4

"Fantastic service"

Great, friendly housekeeping.

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8.9

"Great location"

Great location, close to the train station. Near to downtown with good options for sightseeing.

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8.4

"Tasty breakfast"

Tasty breakfast.

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4.9

"Room needs to be improved"

Insufficient A/C in small, badly maintained rooms. Rooms are tidy, with decent beds. Shower can be a problem.

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3.8

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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3.1

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.3

"Fantastic service"

Great, friendly housekeeping.

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8.9

"Great location"

Great location, close to the train station.

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7.6

"Tasty breakfast"

Tasty breakfast.

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5.4

"Room is all right"

Clean, reasonable rooms. Guests complain about furniture and bathrooms.

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4.0

"More comfort would be nice"

Noisy room lacking in comfort.

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3.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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