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191 Yumoto Chaya, Hakone Machi , 250-0312, Hakone-machi, Japan

Review Score

Based on 1369 reviews

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8.2

Wellness Area

9.0

317 reviews

Breakfast

8.8

129 reviews

Room

8.2

628 reviews

Service

8.1

460 reviews

Location

6.8

188 reviews

WiFi

6.4

7 reviews

Vibe

6.2

238 reviews

100% Verified Real Reviews

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9.0

"Great wellness & sports facilities"

Clean wellness & sports facilities.

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8.8

"Tasty breakfast"

Great and affordable breakfast.

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8.2

"Great room"

Large rooms with nice TV's. Clean, reasonable sized, bathrooms. Beds, room cleanliness and maintenance are alright. Lovely furniture and great views. Outdated rooms with insufficient A/C. Shower was ok.

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8.1

"Fantastic service"

Reception is OK, housekeeping good and service professional. Smooth booking process. Shuttle service can be an issue. Recreation staff is nice.

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6.8

"Location is ok"

Location is ok. Excellent parking and car access. Train station is a bit far. OK sightseeing, close to downtown. Adequate access to public transport.

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6.4

"Regular internet service"

Average wifi quality.

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6.2

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Pleasant entrance area. Stylish hotel. Good for traveling with friends.

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9.0

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.9

"Tasty breakfast"

Tasty breakfast.

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8.5

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception. Smooth booking process.

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8.4

"Great room"

Wonderful beds and views in big but old rooms. Excellent, average sized bathrooms. Relatively clean and well-maintained rooms.

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7.1

"Great location"

Great location with good access by car. Shopping is ok.

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6.0

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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5.5

"Ordinary pool"

Ordinary pool.

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9.2

"Great wellness & sports facilities"

Great wellness & sports facilities.

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9.1

"Great room"

Spotless, large rooms with impressive views and spacious bathrooms. Old, reasonably-maintained rooms.

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8.7

"Tasty breakfast"

Tasty breakfast.

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7.3

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.1

"Great location"

Great location. Train station is a bit far.

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7.0

"Clean"

Clean in the restaurants and guest rooms. Moderately clean hotel facilities.

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6.9

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.1

"Great room"

Huge rooms with great bathrooms. Room cleanliness is acceptable.

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7.7

"Fantastic service"

Friendly service and great housekeeping, but so-so reception. Smooth booking process.

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6.6

"Location is ok"

Location is ok.

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6.4

"Quite clean"

Room cleanliness is acceptable.

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6.3

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

Photos from travellers