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191 Yumoto Chaya, Hakone Machi , 250-0312, Hakone-machi, Japan

Review Score

Based on 1322 reviews

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8.2

Wellness Area

9.0

302 reviews

Breakfast

8.5

124 reviews

Room

8.0

596 reviews

Service

7.9

434 reviews

Location

6.7

183 reviews

WiFi

6.1

7 reviews

100% Verified Real Reviews

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9.0

"Great wellness & sports facilities"

Clean wellness & sports facilities.

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8.5

"Tasty breakfast"

Great and affordable breakfast.

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8.0

"Great room"

Large rooms with nice TV's. Impressive bathroom. Decently clean rooms with okay furniture and beautiful views. Mediocre sized, poorly cleaned bathrooms. Outdated rooms with insufficient A/C. Decently maintained rooms with okay kitchenettes. Shower was ok.

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7.9

"Fantastic service"

Friendly service and great housekeeping, but so-so reception. Smooth booking process. Shuttle service can be an issue.

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6.7

"Location is ok"

Location is ok. Medium distance to train station. Particularly good for shopping with average sightseeing options closeby. Fairly accessible by car with easy parking. Adequate access to public transport.

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6.1

"Regular internet service"

Average wifi quality.

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9.0

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.3

"Fantastic service"

Friendly service and great housekeeping, but so-so reception. Smooth booking process.

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8.3

"Great room"

Spacious rooms with excellent views. Excellent, average sized bathrooms. Old, reasonably-maintained rooms.

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6.9

"Location is ok"

Decent location with good shopping. Reasonably accessible by car.

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4.5

"Pool should be renewed"

Pool should be renewed.

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9.2

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.6

"Great room"

Large rooms, nice bathrooms, and good views. Old, poorly maintained, but acceptably clean rooms.

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8.5

"Tasty breakfast"

Tasty breakfast.

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7.4

"Delicious food"

Lovely dining experience and a decent menu.

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7.3

"Fantastic service"

Service is professional and friendly.

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7.0

"Clean"

Room cleanliness is acceptable. Moderately clean hotel facilities.

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6.8

"Location is ok"

Location is ok. Medium distance to train station.

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6.7

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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8.8

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.3

"Tasty breakfast"

Tasty breakfast.

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7.9

"Great room"

Huge rooms with great bathrooms. Room cleanliness is acceptable.

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7.3

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception.

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6.5

"Location is ok"

Location is ok.

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6.2

"Quite clean"

Room cleanliness is acceptable.

Photos from travellers