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191 Yumoto Chaya, Hakone Machi , 250-0312, Hakone-machi, Japan

Review Score

Based on 1476 reviews

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8.2

Wellness Area

8.9

345 reviews

Breakfast

8.7

148 reviews

Room

8.1

686 reviews

Service

7.8

502 reviews

Location

7.0

205 reviews

WiFi

6.4

7 reviews

Vibe

6.3

258 reviews

100% Verified Real Reviews

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8.9

"Great wellness & sports facilities"

Clean wellness & sports facilities.

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8.7

"Tasty breakfast"

Great and affordable breakfast.

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8.1

"Great room"

Large rooms, good TV's, and great views. Impressive bathroom. Beds, room cleanliness and maintenance are alright. Bathrooms clean enough and adequately sized. Rooms in need of an update. Shower was ok.

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7.8

"Fantastic service"

Friendly service and great housekeeping, but so-so reception. Smooth booking process. Shuttle service is ok. Recreation staff is nice.

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7.0

"Great location"

Location is ok. Shopping and sightseeing are mediocre. Excellent parking and car access. Medium distance to train station. Adequate access to public transport. Near city centre.

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6.4

"Regular internet service"

Average wifi quality.

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6.3

"Decent vibe"

Decent vibe. Hotel could use some updating. Luxurious Hotel. Stylish hotel. Pleasant entrance area. Good for traveling with friends.

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8.9

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.1

"Fantastic service"

Service is friendly, and housekeeping is good, but reception is not up to standard. Smooth booking process.

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7.8

"Great room"

Large, old rooms with a great view. Excellent, average sized bathrooms. Beds, room cleanliness and maintenance are alright.

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7.0

"Great location"

Great location, with good shopping nearby and easy access by car.

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5.9

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Luxurious Hotel.

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9.3

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.1

"Great room"

Large rooms and bathrooms, and great views. Beds, room cleanliness and maintenance are alright. Rooms in need of an update.

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7.5

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.4

"Great location"

Great location. Medium distance to train station.

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6.5

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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4.9

"Value for money could be better"

Value for money could be better.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.0

"Great room"

Huge rooms with great bathrooms. Fairly clean rooms, if old.

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7.8

"Delicious food"

Delicious food. Good menu with great vegetables.

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7.4

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception. Smooth booking process.

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6.8

"Location is ok"

Location is ok.

Photos from travellers