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191 Yumoto Chaya, Hakone Machi , 250-0312, Hakone-machi, Japan

Review Score

Based on 1294 reviews

heart

8.1

Wellness Area

9.0

301 reviews

Breakfast

8.5

116 reviews

Room

8.1

567 reviews

Service

8.0

419 reviews

WiFi

7.0

8 reviews

Location

6.9

181 reviews

Vibe

5.7

219 reviews

100% Verified Real Reviews

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9.0

"Great wellness & sports facilities"

Clean wellness & sports facilities.

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8.5

"Tasty breakfast"

Great and affordable breakfast.

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8.1

"Great room"

Large rooms but maintenance and A/C are lacking. Excellent, average sized bathrooms. Tip-top beds, TVs, and furniture with amazing views. Room cleanliness is acceptable. Shower was ok.

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8.0

"Fantastic service"

Friendly service and great housekeeping, but so-so reception. Smooth booking process. Shuttle service can be an issue.

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7.0

"Good internet service"

Good internet service. Average wifi quality.

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6.9

"Location is ok"

Okay location and parking. Great for shopping, yet nearby sightseeing is lacking. Medium distance to train station. Adequate access to public transport.

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5.7

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Luxurious Hotel. Stylish hotel. Good for traveling with friends.

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9.2

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.5

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception. Smooth booking process.

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8.2

"Great room"

Amply-sized rooms with excellent beds and superb views. Excellent, average sized bathrooms. Old, poorly maintained, but acceptably clean rooms.

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7.1

"Great location"

Great location near lots of shopping. Reasonably accessible by car.

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5.7

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Luxurious Hotel.

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9.4

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.4

"Great room"

Big rooms, great beds, nice bathrooms, and awesome views. Fairly clean rooms, if old.

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7.9

"Fantastic service"

Service is professional and friendly.

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7.5

"Delicious food"

Lovely dining experience and a decent menu.

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7.2

"Clean"

Clean hotel facilities. Room cleanliness is acceptable.

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6.9

"Location is ok"

Location is ok. Medium distance to train station.

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6.5

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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8.9

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.4

"Great room"

Huge rooms with great bathrooms. Room cleanliness is acceptable.

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8.2

"Tasty breakfast"

Tasty breakfast.

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7.4

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception.

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7.2

"Delicious food"

Menu is excellent with tasty food.

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6.5

"Location is ok"

Location is ok.

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6.1

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

Photos from travellers