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2-1, HATOBA-CHO, CHUO-KU KOBE CITY, 650-8560, Kobe-shi, Japan

Review Score

Based on 5555 reviews

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8.8

WiFi

9.5

20 reviews

Room

8.7

2002 reviews

Service

8.6

1696 reviews

Breakfast

8.5

600 reviews

Comfort

8.3

720 reviews

Location

7.4

1018 reviews

Food

7.3

428 reviews

Wellness Area

4.5

47 reviews

100% Verified Real Reviews

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9.5

"Good internet service"

Good wifi quality. Free internet.

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8.7

"Great room"

Rooms are outdated, though spacious and clean. Great views, beds, and furniture. Bathrooms are large but with substandard cleaning. Rooms are reasonably maintained and have okay A/C. Shower was ok. Complaints about minibars and kitchenettes.

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8.6

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception. Good shuttle service. Room service is perfect. Recreation staff is nice.

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8.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.3

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Standard air conditioning.

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7.4

"Great location"

Great location. Nearby to the city center and beach with excellent sightseeing. Shopping is ok. So-so car access and parking. Train station is a bit far. Difficult access to public transport. Restaurants & bars in the area are ok. Standard parking prices.

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7.3

"Delicious food"

Great food, especially the beef. Good menu with great vegetables. Dining is acceptable, with good side dishes. Restaurant is poorly priced and cleaned. Pork dishes are adequate.

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4.5

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities. Fitness area can be optimized.

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9.4

"Good internet service"

Good wifi quality.

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8.7

"Great room"

Rooms are tidy, with great beds and average A/C. Large, old rooms with a great view. Bathrooms are large but with substandard cleaning. Shower was ok.

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8.4

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception. Good shuttle service. Booking process is sufficient. Room service is perfect.

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8.2

"Tasty breakfast"

Tasty breakfast.

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7.9

"Great location"

Great location. Central location with ok shopping but excellent sightseeing. So-so car access and parking. Difficult access to public transport. Train station is a bit far.

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7.2

"Delicious food"

Good food, especially side dishes. Great menu.

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4.7

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.1

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Good shuttle service. Smooth booking process.

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9.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.8

"Great room"

Rooms are outdated, though spacious and clean. Lovely furniture and great views. Large, so-so bathroom. Rooms are reasonably maintained and have okay A/C. Great shower.

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8.5

"Clean"

Clean hotel facilities. Clean rooms.

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8.3

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms. Standard air conditioning.

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7.2

"Great location"

Great location. Central location with ok shopping but excellent sightseeing. So-so car access and parking. Train station is a bit far.

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4.2

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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8.9

"Fantastic service"

Reception is decent, with overall friendly and professional service. Good shuttle service.

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8.7

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Large, so-so bathroom.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.4

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise level is acceptable.

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8.1

"Clean"

Clean hotel facilities. Clean rooms.

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7.6

"Great location"

Great location somewhat accessible by car. Central location with ok shopping but excellent sightseeing. Train station is a bit far.

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8.9

"Fantastic service"

Friendly service. Good shuttle service.

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8.6

"Great room"

Great rooms, with comfortable beds and lovely views.

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8.3

"Tasty breakfast"

Tasty breakfast.

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8.3

"Rather comfortable"

Wonderful beds and comfort with acceptable noise level.

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7.6

"Great location"

Great location somewhat accessible by car. Train station is a bit far. Not many options for shopping.

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