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2-1, HATOBA-CHO, CHUO-KU KOBE CITY, 650-8560, Kobe-shi, Japan

Review Score

Based on 7147 reviews

heart

8.7

WiFi

10.0

24 reviews

Room

8.8

2133 reviews

Comfort

8.6

730 reviews

Service

8.6

1791 reviews

Breakfast

8.5

635 reviews

Location

7.8

1057 reviews

Amenities

7.3

500 reviews

Wellness Area

5.1

53 reviews

100% Verified Real Reviews

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10.0

"Good internet service"

Good wifi quality. Free internet.

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8.8

"Great room"

Well-maintained rooms with wonderful beds and views. Rooms are outdated, though spacious and clean. Bathrooms are large but with substandard cleaning. Furniture and air conditioning are as expected. Great shower. Complaints about minibars and kitchenettes.

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8.6

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Standard air conditioning.

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8.6

"Fantastic service"

Reception is decent, with overall friendly and professional service. Good shuttle service. Booking process is sufficient. Room service is perfect. Recreation staff is nice.

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8.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.8

"Great location"

Great location with good access by car. Reasonably central, with shopping somewhat close by. Close to the beach, restaurants, bars, and sightseeing. Train station is a bit far. Difficult access to public transport.

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7.3

"Great amenities"

Great hotel grounds and outdoor sports facilities. Old facilities, but pleasant hotel buildings. Elevator is ok. Smoking area is not nice. Beautiful architecture. Good handicap accessible facilities.

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5.1

"Sufficient wellness & sports facilities"

Fitness area is subpar but wellness area/options are acceptable. Sauna not so nice.

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10.0

"Good internet service"

Good wifi quality.

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8.6

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. A/C and noise levels are satisfactory.

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8.6

"Great room"

Spacious, well-kept and tidy rooms with nice views. Bathrooms are large but with substandard cleaning. Great beds and decent A/C. Rooms in need of an update. Shower was ok.

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8.4

"Fantastic service"

Reception is average, but service is professional. Good shuttle service. Booking process is sufficient. Room service is perfect.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.3

"Great location"

Great location with good access by car. Decent shopping and great sightseeing. Adequate access to public transport.

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5.0

"Sufficient wellness & sports facilities"

Wellness & sports facilities could be improved.

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9.0

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception. Good shuttle service. Booking process is sufficient.

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8.9

"Great room"

Tidy, well-maintained rooms with great bathrooms. Large, old rooms with a great view. Great shower.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.7

"Clean"

Clean rooms.

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7.8

"Great location"

Great location with good access by car. Reasonably central, with shopping somewhat close by. Wonderful sightseeing. Train station is a bit far.

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5.0

"Sufficient wellness & sports facilities"

Poorly reviewed fitness area.

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8.8

"Great room"

Clean rooms with wonderful beds and stunning views. Spacious rooms and bathrooms.

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8.7

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise level is acceptable.

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8.7

"Fantastic service"

Reception is decent, with overall friendly and professional service. Good shuttle service.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.4

"Clean"

Clean rooms.

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7.3

"Great location"

Great location with good access by car. Decent shopping and great sightseeing.

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9.0

"Beautiful beach"

Beautiful beach.

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8.8

"Great room"

Large, clean rooms with wonderful views.

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8.8

"Fantastic service"

Fantastic service.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.6

"Rather comfortable"

Large and comfortable room with little noise.

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8.4

"Clean"

Clean rooms.

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8.1

"Great location"

Great location with good access by car. Decent shopping and great sightseeing.

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