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2-1, HATOBA-CHO, CHUO-KU KOBE CITY, 650-8560, Kobe-shi, Japan

Review Score

Based on 6010 reviews

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8.8

WiFi

9.7

25 reviews

Room

8.6

2053 reviews

Service

8.5

1725 reviews

Breakfast

8.4

586 reviews

Comfort

8.3

696 reviews

Location

7.5

1012 reviews

Wellness Area

4.9

52 reviews

100% Verified Real Reviews

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9.7

"Good internet service"

Good wifi quality. Free internet.

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8.6

"Great room"

Tidy rooms with nice beds, minibars and views. Spacious but outdated rooms. Bathrooms are large but with substandard cleaning. Rooms are reasonably maintained and have okay A/C. Shower was ok. Subpar TV's and kitchenettes.

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8.5

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Good shuttle service. Smooth booking process. Room service is perfect. Recreation staff is nice.

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8.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.3

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. A/C and noise levels are satisfactory.

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7.5

"Great location"

Great location. Far from city centre but reasonably close to shopping. Excellent sightseeing, restaurants and bars nearby. Good car access, but so-so parking. Train station is a bit far. Difficult access to public transport. Standard parking prices.

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4.9

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities.

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9.8

"Good internet service"

Good wifi quality.

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8.6

"Great room"

Rooms are tidy, with great beds and average A/C. Large, old rooms with a great view. Bathrooms are large but with substandard cleaning. Shower was ok.

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8.5

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. A/C and noise levels are satisfactory.

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8.4

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception. Good shuttle service. Smooth booking process. Room service is perfect.

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8.2

"Great location"

Great location. Decent shopping and great sightseeing. Good car access, but so-so parking. Adequate access to public transport. Train station is a bit far.

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8.2

"Tasty breakfast"

Tasty breakfast.

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5.0

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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9.5

"Good internet service"

Good internet service.

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9.1

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception. Good shuttle service. Smooth booking process.

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8.8

"Great room"

Large, clean rooms with wonderful views. Large, so-so bathroom. Fine beds in old rooms. Rooms are reasonably maintained and have okay A/C. Shower was ok.

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8.6

"Clean"

Clean rooms.

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8.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.6

"Great location"

Great location with good access by car. Decent shopping and great sightseeing. City centre is hard to reach. Train station is a bit far.

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4.8

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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8.7

"Fantastic service"

Reception is decent, with overall friendly and professional service. Good shuttle service.

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8.7

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Large, so-so bathroom.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.4

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise level is acceptable.

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8.3

"Clean"

Clean hotel facilities. Clean rooms.

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7.0

"Great location"

Great location with good access by car. Great for sightseeing, but not shopping. Train station is a bit far.

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8.9

"Fantastic service"

Fantastic service.

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8.6

"Great room"

Clean, spacious rooms, comfortable beds, and good views.

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8.4

"Clean"

Clean rooms.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.1

"Rather comfortable"

Large, comfortable rooms, reasonably quiet with great beds.

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7.7

"Great location"

Great location with good access by car. Decent shopping and great sightseeing.

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