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2-1, HATOBA-CHO, CHUO-KU KOBE CITY, 650-8560, Kobe-shi, Japan

Review Score

Based on 8086 reviews

heart

8.8

WiFi

10.0

24 reviews

Room

9.0

2381 reviews

Service

8.7

2000 reviews

Breakfast

8.6

766 reviews

Comfort

8.5

832 reviews

Location

7.7

1183 reviews

Amenities

7.5

588 reviews

Wellness Area

4.7

61 reviews

100% Verified Real Reviews

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10.0

"Good internet service"

Good wifi quality. Free internet.

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9.0

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Bathrooms are large but with substandard cleaning. Rooms are reasonably maintained and have okay A/C. Older rooms with subpar minibars. Shower was ok. Subpar TV's and kitchenettes.

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8.7

"Fantastic service"

Good management evident, with friendly, efficient service, especially in the restaurant. Decent reception and housekeeping. Good shuttle service. Smooth booking process. Room service is perfect. Great hotel security. Great concierge service.

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8.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.5

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Standard air conditioning.

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7.7

"Great location"

Great location. Close to the beach, restaurants, bars, and sightseeing. Reasonably central, with shopping somewhat close by. Reasonably accessible by car. Train station is a bit far. Difficult access to public transport. Affordable parking.

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7.5

"Great amenities"

Great hotel grounds and outdoor sports facilities. Old facilities, but pleasant hotel buildings. Smoking area is ok. Elevator is ok. Beautiful architecture. Terrace is not particularly attractive. Good handicap accessible facilities.

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4.7

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities. Fitness area can be optimized.

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10.0

"Good internet service"

Good internet service.

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9.0

"Great room"

Rooms are tidy, with great beds and average A/C. Large, old rooms with a great view. Bathrooms are large but with substandard cleaning. Shower was ok.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.4

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Standard air conditioning.

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8.3

"Fantastic service"

Professional service and good reception, but so-so housekeeping. Good shuttle service. Room service is perfect.

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8.3

"Great location"

Great location somewhat accessible by car. Decent shopping and great sightseeing. Difficult access to public transport.

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4.7

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.2

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Large, so-so bathroom. Old, reasonably-maintained rooms. Shower was ok.

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9.1

"Tasty breakfast"

Tasty breakfast.

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9.1

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Good shuttle service.

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8.5

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds.

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7.7

"Great location"

Great location. Reasonably central, with shopping somewhat close by. Fairly accessible by car with easy parking. Wonderful sightseeing.

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4.6

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.2

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Bathroom is ok.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.5

"Rather comfortable"

Large, comfortable rooms, reasonably quiet with great beds.

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8.5

"Fantastic service"

Reception is decent, with overall friendly and professional service. Good shuttle service.

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7.4

"Great location"

Great location. Decent shopping and great sightseeing.

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9.1

"Fantastic service"

Friendly service and great reception. Good shuttle service.

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8.9

"Great room"

Clean, spacious rooms, comfortable beds, and good views.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.5

"Rather comfortable"

Large, comfortable rooms, reasonably quiet with great beds.

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8.1

"Clean"

Clean rooms.

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8.0

"Great location"

Great location with good access by car. Decent shopping and great sightseeing.

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