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6 53 KAWABATA CHO CHUO KU , 951-8053, Niigata-shi, Japan

Review Score

Based on 2295 reviews

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8.1

Breakfast

9.1

251 reviews

Service

8.9

593 reviews

Location

7.8

299 reviews

Room

6.9

480 reviews

Value for money

5.9

136 reviews

WiFi

5.3

12 reviews

Vibe

5.2

348 reviews

Amenities

3.9

246 reviews

100% Verified Real Reviews

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9.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.9

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Smooth booking process. Recreation staff is nice. Room service is perfect.

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7.8

"Great location"

Great location. Reasonably central, close to sightseeing and shopping. Easy car access but inadequate parking. Train station is a bit far. Standard parking prices.

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6.9

"Room is all right"

Rooms need maintenance but reasonably clean, and A/C works okay. Bathrooms are large and somewhat clean, but poor overall. Great view. Furniture and beds are acceptable. Shower can be a problem.

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5.9

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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5.3

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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5.2

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Pleasant entrance area. Luxurious Hotel. Stylish hotel. Suitable for solo travelers.

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3.9

"Amenities are not the best"

Facilities in need of refurbishment. Great hotel grounds with a beautiful entrance area. Elevator is ok. Smoking area is not nice.

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9.0

"Tasty breakfast"

Tasty breakfast.

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9.0

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.3

"Great location"

Great location.

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6.4

"Room is all right"

Okay-sized rooms with good views. Poorly cleaned, old rooms and bathrooms.

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5.9

"Fairly good value for money"

Fairly good value for money.

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4.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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3.8

"Amenities are not the best"

Facilities in need of refurbishment.

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9.3

"Tasty breakfast"

Tasty breakfast.

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9.0

"Fantastic service"

Friendly service and great reception.

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8.2

"Great location"

Great location.

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6.9

"Room is all right"

Decent rooms with great views. Outdated rooms and bathrooms not up to standard.

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6.1

"Fairly good value for money"

Fairly good value for money.

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5.1

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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4.2

"Amenities are not the best"

Facilities in need of refurbishment.

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9.2

"Tasty breakfast"

Tasty breakfast.

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8.7

"Fantastic service"

Friendly service.

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7.9

"Great location"

Great location.

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6.6

"Room is all right"

Decent rooms with great views.

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5.6

"Fairly good value for money"

Fairly good value for money.

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4.4

"Amenities are not the best"

Amenities are not the best.

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9.2

"Tasty breakfast"

Tasty breakfast.

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8.9

"Fantastic service"

Friendly service.

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7.7

"Great location"

Great location.

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6.4

"Room is all right"

Rooms are alright, but bathrooms are not great.

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5.8

"Fairly good value for money"

Fairly good value for money.

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4.2

"Vibe is not too good"

Vibe is not too good.

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3.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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