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HOTEL OKURA NIIGATA

  • hotel stars
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6 53 KAWABATA CHO CHUO KU , 951-8053, Niigata-shi, Japan

Review score

Based on 1222 hotel review

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8.4

Breakfast

8.8

191 reviews

Service

8.8

424 reviews

Location

7.9

226 reviews

Room

7.1

390 reviews

WiFi

6.0

13 reviews

Vibe

4.7

227 reviews

Amenities

4.7

163 reviews

100% Verified Real Reviews

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.8

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Smooth booking process. Great concierge service.

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7.9

"Great location"

Great location. Near downtown with great sightseeing and shopping. Easy car access but inadequate parking. Medium distance to train station. Standard parking prices. Close to public transport.

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7.1

"Great room"

Great furniture in spacious rooms. Great views, but older rooms with some complaints about A/C. Bathrooms are large and somewhat clean, but poor overall. Relatively clean and well-maintained rooms.

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6.0

"Regular internet service"

Regular internet service.

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4.7

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel. Pleasant entrance area. Suitable for solo travelers.

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4.7

"Amenities are not the best"

Great entrance area, but outdated facilities. Great hotel grounds and outdoor sports facilities. Smoking area is not nice. Elevator is ok.

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.6

"Tasty breakfast"

Tasty breakfast.

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7.8

"Great location"

Great location. Good shopping and sightseeing.

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6.9

"Room is all right"

Mediocre, old looking rooms. Spacious rooms with excellent views. Large, so-so bathroom.

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5.3

"Regular internet service"

Regular internet service.

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4.8

"Amenities are not the best"

Great entrance area, but outdated facilities.

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4.5

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Pleasant entrance area.

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9.0

"Tasty breakfast"

Tasty breakfast.

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8.7

"Fantastic service"

Friendly service.

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8.1

"Great location"

Great location with excellent sightseeing.

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7.2

"Great room"

Spacious rooms with excellent views. Old rooms with average bathrooms.

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4.8

"Amenities are not the best"

Facilities in need of refurbishment.

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4.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.9

"Tasty breakfast"

Tasty breakfast.

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8.7

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.0

"Great location"

Great location with excellent sightseeing.

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7.4

"Great room"

Rooms are spacious, with nice views, but bathrooms are not great.

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4.5

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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4.3

"Amenities are not the best"

Facilities in need of refurbishment.

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8.9

"Tasty breakfast"

Tasty breakfast.

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8.9

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.9

"Great location"

Great location.

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7.4

"Great room"

Rooms are large and clean enough, with great views. Large, so-so bathroom.

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6.7

"Quite clean"

Room cleanliness is acceptable.

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4.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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4.7

"Amenities are not the best"

Facilities in need of refurbishment.

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