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1 8 MAIHAMA , 279-8585, Tokyo, Japan

Review Score

Based on 7533 reviews

heart

8.7

Room

8.7

2559 reviews

Breakfast

8.6

943 reviews

Comfort

8.6

1485 reviews

Service

8.5

2098 reviews

Food

7.8

1070 reviews

Location

7.7

1280 reviews

WiFi

6.9

32 reviews

Amenities

6.1

557 reviews

Bar and Beverages

4.7

62 reviews

Pool

2.3

19 reviews

100% Verified Real Reviews

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8.7

"Great room"

Tidy rooms with great views but outdated. Spacious rooms and bathrooms which are relatively well-maintained, with great beds. Great shower. Air conditioning and TV's are decent. Kitchenette needs more attention.

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8.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.6

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. A/C is fine, but rooms are a little noisy.

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8.5

"Fantastic service"

Service, especially restaurant service and housekeeping, is friendly and professional. Reception is all right. Good shuttle service. Booking process is sufficient. Recreation staff is ok. Room service is perfect. Laundry service can be improved. Great concierge service. Great hotel security.

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7.8

"Delicious food"

Excellent dining, especially the beef. Good menu, especially sides and desserts. Food a bit pricey, but alright snacks. Vegetables are average. Tasty soups.

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7.7

"Great location"

Great location. Great for sightseeing, but not shopping. Near public transport, airport, and train station. Accessible by car, but parking is costly. City centre is hard to reach.

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6.9

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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6.1

"Ordinary amenities"

Okay buildings and entrance area. Hotel grounds are pleasant, but facilities are outdated. Smoking area is not nice. Beautiful architecture. Good handicap accessible facilities. Conventional kids facilities.

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4.7

"Bar could improve"

Guests complain about the price and quality of the bar. Alcoholic drinks are not the best.

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2.3

"Pool should be renewed"

Pool should be renewed.

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8.7

"Great room"

Great views and excellent furnishing in clean rooms. Large rooms and bathrooms, with adequate A/C. Rooms are old, but reasonably well-maintained, with okay beds. Great shower.

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8.7

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception. Good shuttle service. Recreation staff is ok. Booking process is sufficient. Laundry service can be improved. Great hotel security.

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8.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.5

"Rather comfortable"

Comfortable, spacious rooms and bathrooms, but a bit noisy. Decent beds and A/C.

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7.8

"Great location"

Great location. Great for sightseeing, but not shopping. Close to public transport and the train. Decent, but pricey, parking. Good accessibility by car.

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5.8

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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5.6

"Ordinary amenities"

Okay buildings and entrance area. Hotel grounds are pleasant, but facilities are outdated. Smoking area is not nice.

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4.9

"Bar could improve"

Poor bar with subpar drinks.

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9.1

"Great room"

Excellent beds and clean, acceptably maintained rooms, with decent TVs. Large rooms and bathrooms, excellent views, and nice furniture. Great shower. Outdated rooms with insufficient A/C.

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8.9

"Tasty breakfast"

Tasty breakfast.

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8.8

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Deficient A/C and too noisy rooms.

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8.8

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Good shuttle service. Booking process is sufficient. Room service is perfect. Recreation staff is ok.

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7.7

"Great location"

Great location, close to the train station. Great for sightseeing, but not shopping. Parking is rare.

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5.3

"Standard bar"

Standard bar. Alcoholic drinks are not the best.

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9.1

"Great room"

Rooms are outdated, though spacious and clean. Large bathrooms, great views and comfortable beds. Great shower.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.8

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Could be quieter.

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8.3

"Fantastic service"

Friendly service and great housekeeping, but so-so reception. Good shuttle service. Recreation staff is ok.

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8.2

"Great location"

Great location, close to the train station. Great for sightseeing, but not shopping.

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4.5

"Bar could improve"

Poor bar with subpar drinks.

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