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Neuer Pferdemarkt 30/31, 20359, Hamburg, Germany

Review Score

Based on 2014 reviews

heart

7.4

Service

9.5

532 reviews

Location

8.9

462 reviews

Breakfast

8.1

437 reviews

Room

4.8

560 reviews

WiFi

2.4

120 reviews

100% Verified Real Reviews

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9.5

"Fantastic service"

Nice reception with friendly service and standard housekeeping. Well-managed, great restaurants and professional service.

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8.9

"Great location"

Good location, close to public transport. Not great access by car, with poorly rated parking. Central location with great sightseeing, dining out and shopping. Affordable parking.

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8.1

"Tasty breakfast"

Great and affordable breakfast.

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4.8

"Room needs to be improved"

Rooms are tidy, but lacking in maintenance, with poor furniture and A/C. Small but relatively clean bathrooms. Smaller, old rooms, and poor TV's and minibars. Shower can be a problem.

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2.4

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.4

"Fantastic service"

Friendly service.

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8.9

"Great location"

Good location, close to public transport. Parking is rare. Near the city centre and great nearby nightlife.

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7.9

"Tasty breakfast"

Tasty breakfast.

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4.7

"Room needs to be improved"

Beds are standard, but furnishings and room maintenance are lacking. Small, outdated, but clean rooms with less than ideal TVs. Bathrooms are not great, but moderately clean. Shower can be a problem.

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3.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.0

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Fantastic service"

Reception and restaurant service is friendly.

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8.8

"Great location"

Good location, close to public transport. Parking is rare.

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8.4

"Tasty breakfast"

Tasty breakfast.

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4.9

"Room needs to be improved"

Small rooms with below average bathrooms and poor maintenance. Rooms are tidy, with decent beds.

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1.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.6

"Fantastic service"

Friendly service.

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9.0

"Great location"

Great location.

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8.4

"Tasty breakfast"

Tasty breakfast.

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4.3

"Room needs to be improved"

Poor rooms and bathrooms.

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4.1

"More comfort would be nice"

Noisy room lacking in comfort.

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9.4

"Fantastic service"

Fantastic service.

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8.9

"Great location"

Great location.

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3.9

"Room needs to be improved"

Poor rooms and bathrooms.

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