facebook
cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

Km 4 - 5 Carr. Tulum - Boca Paila, 77780, Tulúm, Solidaridad, Mexico

Review Score

Based on 872 reviews

heart

7.6

Location

9.0

166 reviews

Vibe

8.4

141 reviews

Pool

7.9

36 reviews

Breakfast

7.0

52 reviews

Service

6.7

260 reviews

Room

5.2

263 reviews

WiFi

4.8

19 reviews

Cleanliness

3.9

44 reviews

Value for money

3.3

139 reviews

Comfort

3.2

112 reviews

100% Verified Real Reviews

grey circle

9.0

"Great location"

Great location. Close to the city centre, the beach, restaurants, and bars, with fantastic sightseeing.

grey circle

8.4

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Relatively modern hotel. Hotel is relatively luxurious. Pleasant entrance area. Good resort hotel. Good for traveling with friends. Nice boutique hotel.

grey circle

7.9

"Great pool"

Great pool.

grey circle

7.0

"Tasty breakfast"

Decent and moderately priced breakfast.

grey circle

6.7

"Service is adequate"

Service is adequate. Service and bar service are friendly. Reception and management are fine. Decent housekeeping, but poor restaurant service. Service at the pool/beach should be improved. Room service is average.

grey circle

5.2

"Room is all right"

Adequate room age and A/C. Great views from small rooms with subpar beds. Guests complain about cleanliness, maintenance, and furnishing. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

grey circle

4.8

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

3.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

grey circle

3.3

"Value for money could be better"

Value for money could be better. Food is a bit overpriced. Acceptable breakfast prices.

grey circle

3.2

"More comfort would be nice"

Bathrooms and rooms are small, lacking in comfort with below-average beds. A/C and noise levels are satisfactory.

grey circle

9.2

"Great location"

Excellent location close to the beach.

grey circle

9.0

"Beautiful beach"

Beautiful beach.

grey circle

7.9

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

grey circle

6.9

"Breakfast is average"

Breakfast is average.

grey circle

6.6

"Service is adequate"

Service is average, but very friendly.

grey circle

6.1

"Standard bar"

Standard bar.

grey circle

4.8

"Room needs to be improved"

Guests complained about size, comfort, cleanliness, and bathrooms. Great view.

grey circle

4.0

"Could use a good cleaning"

Rooms could be cleaner.

grey circle

3.5

"Value for money could be better"

Value for money could be better.

grey circle

3.3

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

3.2

"More comfort would be nice"

Small rooms with subpar beds, lacking comfort but not too loud.

Upload your photos

Browse Papaya Playa traveller photo gallery

Photos from travellers