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Km 4 - 5 Carr. Tulum - Boca Paila, 77780, Tulúm, Solidaridad, Mexico

Review Score

Based on 723 reviews

heart

7.5

Pool

9.1

27 reviews

Wellness Area

8.6

18 reviews

Location

8.6

137 reviews

Vibe

8.5

120 reviews

Beach

8.5

136 reviews

Food

6.8

143 reviews

Bar and Beverages

6.7

28 reviews

Breakfast

6.1

42 reviews

Service

5.9

212 reviews

Room

5.2

217 reviews

Value for money

4.2

111 reviews

Cleanliness

3.3

30 reviews

WiFi

3.2

20 reviews

100% Verified Real Reviews

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9.1

"Great pool"

Great pool.

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8.6

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.6

"Great location"

Great location. Central location, near good restaurants and bars, and the beach.

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8.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Relatively modern hotel. Stylish hotel. Luxurious Hotel. Entrance area is ok. Good for traveling with friends. Nice boutique hotel.

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8.5

"Beautiful beach"

Beautiful beach. Beach needs a clean.

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6.8

"Food is all right"

Dining disappointed some guests in quality and price. Menu and snacks are alright. Great desserts & fruits.

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6.7

"Standard bar"

So-so bar with mediocre drinks. Bar service is acceptable.

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6.1

"Breakfast is average"

Decent and moderately priced breakfast.

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5.9

"Service is adequate"

Acceptably professional staff and mediocre bar service. Complaints about the wait staff but overall friendly service. Average management, reception and housekeeping.

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5.2

"Room is all right"

Small, poorly-maintained rooms and bathrooms. Rooms have cleanliness complaints and low rated A/C, furniture, and beds. Modern rooms with excellent views.

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4.2

"Value for money could be better"

Value for money could be better. Acceptable breakfast prices. Food is a bit overpriced.

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3.3

"Could use a good cleaning"

Rooms could be cleaner.

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3.2

"Complaints about WiFi"

Wifi quality could be improved.

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8.9

"Beautiful beach"

Beautiful beach.

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8.9

"Great location"

Excellent location close to the beach.

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8.0

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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6.7

"Standard bar"

Standard bar.

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6.1

"Service is adequate"

Service is average, but very friendly.

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6.0

"Breakfast is average"

Breakfast is average.

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4.7

"Room needs to be improved"

Guests complained about size, comfort, cleanliness, and bathrooms. Great view.

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4.1

"Value for money could be better"

Value for money could be better.

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3.5

"Could use a good cleaning"

Rooms could be cleaner.

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2.2

"Complaints about WiFi"

Wifi quality could be improved.

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6.0

"Service is adequate"

Service is adequate.

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4.5

"Room needs to be improved"

Room needs to be improved.

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4.1

"Room needs to be improved"

Room needs to be improved.

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