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Km 4 - 5 Carr. Tulum - Boca Paila, 77780, Tulúm, Solidaridad, Mexico

Review Score

Based on 571 reviews

heart

7.8

Pool

9.4

14 reviews

Beach

8.9

108 reviews

Location

8.7

116 reviews

Food

7.0

111 reviews

Breakfast

6.0

30 reviews

Service

6.0

166 reviews

Room

4.4

177 reviews

Comfort

3.2

80 reviews

Value for money

3.1

90 reviews

WiFi

2.1

18 reviews

100% Verified Real Reviews

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9.4

"Great pool"

Great pool.

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8.9

"Beautiful beach"

Beautiful beach. Beach cleanliness is ok.

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8.7

"Great location"

Good location, but hard to reach by car. Close to the beach with great sightseeing.

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7.0

"Delicious food"

Great food but very spendy.

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6.0

"Breakfast is average"

Breakfast is decent but expensive.

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6.0

"Service is adequate"

Acceptably professional staff and mediocre bar service. Good enough management and very friendly staff. Reception is poor, as is the restaurant service.

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4.4

"Room needs to be improved"

Small, poorly cleaned rooms with poor furniture and beds. Rooms relatively new but bathrooms are not ideal. Great views and excellent A/C.

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3.2

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Good A/C, and reasonably quiet rooms.

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3.1

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining.

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2.1

"Complaints about WiFi"

Wifi quality could be improved.

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9.1

"Beautiful beach"

Beautiful beach.

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8.8

"Great location"

Excellent location close to the beach.

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7.3

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel is fairly plain.

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6.5

"Standard bar"

Standard bar.

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6.0

"Breakfast is average"

Breakfast is average.

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6.0

"Service is adequate"

Staff are kind and fairly professional, but reception was lacking.

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4.4

"Room needs to be improved"

Guests complained about size, comfort, cleanliness, and bathrooms. Great view.

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3.3

"More comfort would be nice"

Small rooms with subpar beds, lacking comfort but not too loud.

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3.2

"Value for money could be better"

Value for money could be better.

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2.1

"Complaints about WiFi"

Wifi quality could be improved.

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8.9

"Great location"

Great location.

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7.4

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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7.3

"Delicious food"

Delicious food.

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3.9

"Room needs to be improved"

Room needs to be improved.

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2.7

"Value for money could be better"

Value for money could be better.

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6.2

"Service is adequate"

Service is adequate.

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4.3

"Room needs to be improved"

Room needs to be improved.

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