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Km 4 - 5 Carr. Tulum - Boca Paila, 77780, Tulúm, Solidaridad, Mexico

Review Score

Based on 933 reviews

heart

7.7

Location

9.0

170 reviews

Wellness Area

8.6

28 reviews

Vibe

8.3

150 reviews

Beach

8.3

157 reviews

Pool

7.9

43 reviews

Breakfast

7.4

56 reviews

Food

6.7

191 reviews

Service

6.5

278 reviews

Room

5.5

283 reviews

Cleanliness

4.1

49 reviews

Value for money

3.3

154 reviews

WiFi

3.3

19 reviews

100% Verified Real Reviews

grey circle

9.0

"Great location"

Great location. Great shopping at the nearby city centre, and close to the beach. Excellent sightseeing, restaurants and bars nearby.

grey circle

8.6

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

grey circle

8.3

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Relatively modern hotel. Hotel is relatively luxurious. Pleasant entrance area. Good resort hotel. Nice boutique hotel. Good for traveling with friends.

grey circle

8.3

"Beautiful beach"

Beautiful beach. Beach needs a clean.

grey circle

7.9

"Great pool"

Great pool.

grey circle

7.4

"Tasty breakfast"

Great and affordable breakfast.

grey circle

6.7

"Food is all right"

Dining disappointed some guests in quality and price. The menu is okay, with great desserts. No good fish & seafood.

grey circle

6.5

"Service is adequate"

Management and reception are decent and somewhat professional. Complaints about the wait staff but overall friendly service. Room service could have been improved.

grey circle

5.5

"Room is all right"

Average rooms, poorly cleaned and maintained. Small rooms with uncomfortable beds and furniture, and bad minibars. Great views and excellent A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

grey circle

4.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

grey circle

3.3

"Value for money could be better"

Value for money could be better. Food is a bit overpriced. Fair breakfast prices.

grey circle

3.3

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

9.2

"Great location"

Excellent location close to the beach.

grey circle

8.7

"Beautiful beach"

Beautiful beach.

grey circle

7.8

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

grey circle

7.6

"Great amenities"

Nice building.

grey circle

7.4

"Tasty breakfast"

Tasty breakfast.

grey circle

6.3

"Service is adequate"

Service is average, but very friendly.

grey circle

5.0

"Room is all right"

Small rooms, and unpleasant bathrooms and beds, but great views.

grey circle

3.7

"Value for money could be better"

Value for money could be better.

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