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Papaya Playa

  • hotel stars
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Km 4 - 5 Carr. Tulum - Boca Paila, 77780, Tulúm, Solidaridad, Mexico

Review score

Based on 538 hotel review

heart

7.5

Location

9.0

120 reviews

Pool

8.7

11 reviews

Beach

8.7

109 reviews

Breakfast

8.1

31 reviews

Bar and Beverages

7.9

25 reviews

Vibe

7.4

86 reviews

Food

7.2

104 reviews

Service

5.9

161 reviews

Cleanliness

4.1

23 reviews

Room

4.1

169 reviews

WiFi

3.9

16 reviews

Value for money

3.8

89 reviews

Comfort

3.1

79 reviews

100% Verified Real Reviews

grey circle

9.0

"Great location"

Great location. Beach nearby. Not ideal for sightseeing.

grey circle

8.7

"Great pool"

Great pool.

grey circle

8.7

"Beautiful beach"

Beautiful beach.

grey circle

8.1

"Tasty breakfast"

Tasty breakfast.

grey circle

7.9

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

grey circle

7.4

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel is relatively stylish. Relatively modern hotel. Hotel is relatively luxurious. Good resort hotel. Nice boutique hotel. Good for traveling with friends.

grey circle

7.2

"Delicious food"

Great menu with excellent food, especially dessert. Moderate food prices and acceptable snacks. Fish & seafood is acceptable.

grey circle

5.9

"Service is adequate"

Friendly but unprofessional service, with complaints about reception and housekeeping staff. Decent waitstaff and management.

grey circle

4.1

"Could use a good cleaning"

Rooms could be cleaner.

grey circle

4.1

"Room needs to be improved"

Poorly cleaned, small rooms with small bathrooms. Rooms not well-kept, with poor beds and furniture. New rooms.

grey circle

3.9

"WiFi system needs upgrading"

Wifi quality could be improved.

grey circle

3.8

"Value for money could be better"

Value for money could be better. Normally priced food.

grey circle

3.1

"More comfort would be nice"

Bathrooms and rooms are small, lacking in comfort with below-average beds. Noise level is acceptable.

grey circle

9.1

"Great location"

Excellent location close to the beach.

grey circle

8.7

"Beautiful beach"

Beautiful beach.

grey circle

7.9

"Tasty breakfast"

Tasty breakfast.

grey circle

7.6

"Bar is awesome"

Bar is awesome.

grey circle

7.0

"Awesome vibe"

OK vibe and a friendly atmosphere. Relatively modern hotel. Hotel is relatively luxurious.

grey circle

5.8

"Service is adequate"

Service staff are friendly, yet unprofessional and reception is poor.

grey circle

4.2

"Room needs to be improved"

Poorly maintained and cleaned rooms. Small rooms with substandard furnishing. Modern rooms with excellent views.

grey circle

3.9

"Could use a good cleaning"

Rooms could be cleaner.

grey circle

3.9

"WiFi system needs upgrading"

Wifi quality could be improved.

grey circle

3.7

"Value for money could be better"

Value for money could be better.

grey circle

3.0

"More comfort would be nice"

Small rooms with subpar beds, lacking comfort but not too loud.

grey circle

9.1

"Great location"

Great location.

grey circle

8.4

"Beautiful beach"

Beautiful beach.

grey circle

7.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

grey circle

7.5

"Delicious food"

Delicious food.

grey circle

6.5

"Service is adequate"

Service is adequate.

grey circle

4.1

"Room needs to be improved"

Room needs to be improved.

grey circle

3.5

"Value for money could be better"

Value for money could be better.

grey circle

6.0

"Service is adequate"

Service is adequate.

grey circle

4.3

"Room needs to be improved"

Room needs to be improved.

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