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7-5-1 Minatojimanakamachi, Chuo-ku, Kobe-shi, Hyogo, 650-0046, Kobe-shi, Japan

Review Score

Based on 1450 reviews

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7.1

Breakfast

8.6

140 reviews

Location

8.5

380 reviews

Service

7.8

401 reviews

Room

6.0

503 reviews

WiFi

5.6

14 reviews

Cleanliness

4.0

151 reviews

100% Verified Real Reviews

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8.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.5

"Great location"

Great location. Good shopping and sightseeing. Great accessibility by car with affordable parking. Near to public transport and the airport. City centre is hard to reach.

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7.8

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping. Good shuttle service. Booking process is sufficient. Recreation staff is nice.

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6.0

"Room is all right"

Large, plain rooms with OK furniture and lovely views. Bathrooms are large but with substandard cleaning. Rooms are poorly maintained and cleaned, with poorly rated beds. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Shower can be a problem.

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5.6

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.3

"Great location"

Great location with good parking and shopping.

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7.7

"Best value for money"

Best value for money.

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7.7

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping. Good shuttle service.

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5.4

"Room is all right"

Big, decent rooms. The bathrooms are large but otherwise not very highly rated. Poorly cleaned and maintained rooms with uncomfortable beds and inadequate A/C.

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4.3

"Complaints about WiFi"

Complaints about WiFi.

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3.6

"Could use a good cleaning"

Rooms could be cleaner.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.4

"Great location"

Great location with good parking and shopping.

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7.7

"Best value for money"

Best value for money.

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7.7

"Fantastic service"

Professional service and great reception, but poor housekeeping. Good shuttle service.

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6.9

"Food is all right"

Menu is good and food is alright.

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5.7

"Room is all right"

Big enough rooms with awesome views. The bathrooms are large but otherwise not very highly rated. Complaints about cleanliness, maintenance, and TVs.

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4.3

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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3.8

"Could use a good cleaning"

Rooms could be cleaner.

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8.7

"Great location"

Great location near lots of shopping.

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8.4

"Tasty breakfast"

Tasty breakfast.

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7.6

"Fantastic service"

Friendly service and great reception. Good shuttle service.

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7.1

"Best value for money"

Best value for money.

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6.8

"Food is all right"

Food is all right.

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6.1

"Room is all right"

Big, decent rooms. Poorly cleaned, old rooms and bathrooms.

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4.2

"Could use a good cleaning"

Rooms could be cleaner.

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3.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.4

"Great location"

Great location with good parking and shopping.

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7.9

"Fantastic service"

Efficient, friendly service with a nice reception. Good shuttle service.

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6.0

"Room is all right"

Rooms spacious but untidy. The bathrooms are large but otherwise not very highly rated.

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4.5

"Could use a good cleaning"

Rooms could be cleaner.

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4.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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