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Av Uxmal No 26, Sm 2A , 77500, Cancún, Benito Juárez, Mexico

Review Score

Based on 685 reviews

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7.5

Location

8.9

134 reviews

Bar and Beverages

8.8

7 reviews

Service

7.3

118 reviews

Comfort

5.3

117 reviews

Room

4.9

201 reviews

Cleanliness

4.3

89 reviews

Amenities

4.2

21 reviews

Breakfast

3.3

46 reviews

Vibe

3.2

39 reviews

WiFi

3.1

22 reviews

Pool

1.6

31 reviews

100% Verified Real Reviews

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8.9

"Great location"

Good location, close to public transport. Great shopping and near the city centre with decent sightseeing. Easy car access but inadequate parking.

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8.8

"Bar is awesome"

Bar is awesome.

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7.3

"Fantastic service"

Friendly, if slightly unprofessional, service and subpar housekeeping.

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5.3

"Comfortable"

Large rooms with average comfort and standard beds. Deficient A/C and too noisy rooms.

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4.9

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Bathrooms are unclean; air-conditioning, TV and bathroom are all substandard. Rooms are spacious with standard beds.

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4.3

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Clean hotel facilities.

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4.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.3

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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3.2

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Suitable for solo travelers. Fine for a budget trip. Good for traveling with friends.

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3.1

"Complaints about WiFi"

Wifi quality could be improved.

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1.6

"Pool should be renewed"

Pool in need of cleaning.

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8.6

"Great location"

Good location, close to public transport.

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7.0

"Fantastic service"

Friendly service and acceptable reception.

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4.9

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Rooms are spacious with standard beds.

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4.7

"Room needs to be improved"

Large, yet old and poorly cleaned rooms with less well rated bathrooms. Decent beds, but poor A/C.

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4.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.1

"Could use a good cleaning"

Unclean rooms and pool area.

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3.6

"Breakfast can be improved"

Breakfast can be improved.

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3.5

"Complaints about WiFi"

Complaints about WiFi.

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1.4

"Pool should be renewed"

Pool in need of cleaning.

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9.0

"Great location"

Good location, close to public transport.

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7.2

"Fantastic service"

Service is welcoming, but housekeeping is not great.

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5.4

"Comfortable"

Large rooms with average comfort and standard beds. Deficient A/C and too noisy rooms.

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5.2

"Room is all right"

Large, reasonably clean rooms and comfortable beds. Rooms needing maintenance, with bad bathrooms and A/C.

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4.9

"Could use a good cleaning"

Room cleanliness is OK, but overall cleanliness is lacking.

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3.1

"Breakfast can be improved"

Breakfast can be improved.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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9.0

"Great location"

Great location.

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7.7

"Best value for money"

Best value for money.

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7.4

"Fantastic service"

Fantastic service.

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5.0

"Comfortable"

Comfortable.

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4.9

"Room needs to be improved"

Room needs to be improved.

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