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5 Poniente No 111 , 72000, Heróica Puebla de Zaragoza, Puebla, Mexico

Review Score

Based on 231 reviews

heart

6.9

Location

8.8

81 reviews

Service

7.5

56 reviews

Amenities

4.0

21 reviews

Room

3.9

83 reviews

WiFi

3.6

17 reviews

Cleanliness

3.5

23 reviews

100% Verified Real Reviews

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8.8

"Great location"

Great location with good parking availability. Near to downtown with good options for sightseeing.

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7.5

"Fantastic service"

Generally good service, though professionalism is only so-so.

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4.0

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator is ok.

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3.9

"Room needs to be improved"

Rooms have problems with size, cleanliness, and maintenance. Outdated rooms, with poor A/C, bathrooms and beds. Shower can be a problem. Standard TV.

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3.6

"Complaints about WiFi"

Wifi quality could be improved.

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3.5

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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8.9

"Great location"

Great location.

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7.8

"Fantastic service"

Fantastic service.

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3.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.7

"Room needs to be improved"

Rooms could be cleaner.

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3.3

"Could use a good cleaning"

Rooms could be cleaner.

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2.8

"More comfort would be nice"

More comfort would be nice.

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8.8

"Great location"

Great location.

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7.8

"Fantastic service"

Fantastic service.

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4.1

"Room needs to be improved"

Room needs to be improved.

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