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5 Poniente No 111 , 72000, Heróica Puebla de Zaragoza, Puebla, Mexico

Review Score

Based on 277 reviews

heart

7.3

Location

7.6

77 reviews

Service

7.1

60 reviews

Food

3.3

8 reviews

Room

2.5

103 reviews

WiFi

2.5

23 reviews

Amenities

2.3

30 reviews

Comfort

2.0

54 reviews

Cleanliness

2.0

23 reviews

100% Verified Real Reviews

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7.6

"Great location"

Well-located, although unfortunately the parking isn't easy. Near to downtown with good options for sightseeing.

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7.1

"Fantastic service"

Good, relatively professional service and reception.

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3.3

"Food could be better"

Food could be better.

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2.5

"Room needs to be improved"

Poorly cleaned, old, tiny rooms with inadequate A/C. Poorly maintained rooms with uncomfortable beds, old TV's, and bathroom cleanliness problems. Shower can be a problem.

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2.5

"Complaints about WiFi"

Wifi quality could be improved.

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2.3

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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2.0

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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2.0

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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7.9

"Great location"

Great location.

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2.0

"Room needs to be improved"

Rooms could be cleaner.

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2.0

"Could use a good cleaning"

Rooms could be cleaner.

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1.8

"More comfort would be nice"

More comfort would be nice.

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7.5

"Great location"

Great location.

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7.2

"Fantastic service"

Fantastic service.

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2.1

"Room needs to be improved"

Room needs to be improved.

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2.1

"More comfort would be nice"

More comfort would be nice.

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