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45 The Mall, , 143001, Amritsar, India

Review Score

Based on 980 reviews

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6.7

Location

9.5

310 reviews

Service

6.7

433 reviews

WiFi

6.4

31 reviews

Food

5.8

229 reviews

Breakfast

5.6

191 reviews

Room

5.6

411 reviews

Cleanliness

5.4

184 reviews

Vibe

4.8

103 reviews

Amenities

4.0

158 reviews

Wellness Area

0.0

5 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location, close to the train station. Near downtown with great sightseeing and shopping. Excellent parking and car access.

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6.7

"Service is adequate"

Staff is professional enough, with okay reception, housekeeping, and waitstaff. Friendly service, and excellent management. Room service is average. Booking process is sufficient. Great hotel security. Good shuttle service.

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6.4

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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5.8

"Food is all right"

Bad overall dining experience with a bad menu. Restaurant is poorly priced and cleaned.

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5.6

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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5.6

"Room is all right"

Rooms spacious and relatively tidy. Small but relatively clean bathrooms. Guests complain about maintenance, furnishing, TV's, and views. Old rooms with poor beds, minibars, and A/C. Shower can be a problem.

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5.4

"Quite clean"

Rooms and pool are acceptably clean. Bathrooms are relatively clean, but the dining area needs better cleaning. Moderately clean hotel facilities.

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4.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Stylish hotel. Good choice for a city trip.

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4.0

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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0.0

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.5

"Great location"

Great location.

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6.6

"Service is adequate"

Service is average, but very friendly.

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5.8

"Comfortable"

Comfortable.

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5.5

"Food is all right"

Food is all right.

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5.0

"Breakfast is average"

Breakfast is average.

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4.7

"Room needs to be improved"

Rooms need regular maintenance.

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4.7

"Value for money could be better"

Value for money could be better.

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4.0

"Amenities are not the best"

Amenities are not the best.

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6.9

"Service is adequate"

Service is adequate.

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6.2

"Food is all right"

Food is all right.

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6.0

"Comfortable"

Rooms are big and moderately comfortable.

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5.9

"Breakfast is average"

Breakfast is average.

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4.8

"Room needs to be improved"

Rooms are spacious, although generally below-par with unsightly bathrooms.

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3.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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