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Via San Gallo 14 , 50129, Florence, Italy

Review Score

Based on 570 reviews

heart

7.6

Location

9.6

186 reviews

Service

8.1

130 reviews

Room

4.7

160 reviews

Comfort

4.6

86 reviews

WiFi

3.9

14 reviews

Breakfast

3.6

10 reviews

Vibe

3.0

42 reviews

Amenities

2.3

70 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location, close to the train station. Near downtown with great sightseeing and shopping.

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8.1

"Fantastic service"

Service is friendly; housekeeping is average; management and reception are great.

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4.7

"Room needs to be improved"

Badly maintained rooms with poor air conditioning, televisions, and furniture. Rooms are clean but old, with a moderate size and comfortable beds. Bathrooms aren't perfect, but okay size and clean enough.

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4.6

"More comfort would be nice"

Excellent beds, but all-round comfort is lacking, with noise issues and insufficient A/C. Room and bathroom sized adequately.

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3.9

"Complaints about WiFi"

Wifi quality could be improved.

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3.6

"Breakfast can be improved"

Breakfast can be improved.

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3.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Good choice for a city trip. Suitable for solo travelers. Good for traveling with friends.

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2.3

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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9.7

"Great location"

Great location. Near to downtown with good options for sightseeing.

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8.1

"Fantastic service"

Friendly service and great reception.

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4.6

"Room needs to be improved"

Poor rooms and bathrooms. Rooms are tidy and of average size. Shower can be a problem.

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3.6

"Complaints about WiFi"

Complaints about WiFi.

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3.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.1

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.5

"Great location"

Near city centre in a great location. Train station is close.

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8.1

"Fantastic service"

Friendly service and great reception.

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5.4

"Room is all right"

Great beds in okay rooms. Rooms need regular maintenance.

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3.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.1

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.4

"Great location"

Great location.

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8.1

"Fantastic service"

Friendly service.

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4.6

"Room needs to be improved"

Poor rooms and bathrooms.

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4.6

"More comfort would be nice"

More comfort would be nice.

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