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Via San Gallo 14 , 50129, Florence, Italy

Review Score

Based on 617 reviews

heart

7.6

Location

9.7

189 reviews

Food

8.3

7 reviews

Service

7.5

130 reviews

Room

4.9

172 reviews

Vibe

3.2

41 reviews

WiFi

3.1

14 reviews

Breakfast

2.2

9 reviews

Amenities

1.8

73 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location, close to the train station. Near downtown with great sightseeing and shopping.

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8.3

"Delicious food"

Delicious food.

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7.5

"Fantastic service"

Friendly service, and excellent management. Decent reception and housekeeping.

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4.9

"Room needs to be improved"

Excellent beds but poor furnishing, in big but poorly maintained rooms. Rooms are generally OK but old with poor air conditioning and TV's. Decently-clean rooms with spacious bathrooms. Shower can be a problem.

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3.2

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel is relatively stylish. Good choice for a city trip. Suitable for solo travelers. Good for traveling with friends.

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3.1

"Complaints about WiFi"

Wifi quality could be improved.

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2.2

"Breakfast can be improved"

Breakfast can be improved.

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1.8

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating. Architecture not so nice.

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9.5

"Great location"

Near city centre in a great location. Train station is close.

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7.6

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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5.6

"Room is all right"

Clean but poorly-maintained rooms, with great beds.

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3.1

"Vibe is not too good"

Vibe is not too good.

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1.9

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.7

"Great location"

Great location with excellent sightseeing.

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7.6

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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4.7

"Room needs to be improved"

Poor rooms and bathrooms. Rooms spacious and relatively tidy.

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3.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.7

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.6

"Great location"

Great location.

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7.6

"Fantastic service"

Friendly service.

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4.8

"Room needs to be improved"

Poor rooms and bathrooms.

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