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Jardin de la Union No.1 , 36000, Guanajuato, Mexico

Review Score

Based on 895 reviews

heart

8.2

Location

8.3

364 reviews

Service

7.8

181 reviews

Room

4.3

291 reviews

Vibe

3.8

74 reviews

Comfort

2.7

183 reviews

WiFi

2.7

30 reviews

Breakfast

2.5

18 reviews

100% Verified Real Reviews

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8.3

"Great location"

Well-located, although unfortunately the parking isn't easy. Near city centre with great sightseeing and nearby restaurants.

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7.8

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception.

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4.3

"Room needs to be improved"

Untidy, outdated rooms with bad TV's and A/C. Poorly maintained but reasonably sized rooms with okay beds and subpar furniture. Small rooms and poorly cleaned bathrooms. Great balconies with pleasant views. Shower was ok.

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3.8

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel is fairly plain. Good choice for a city trip. Good for traveling with friends.

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2.7

"More comfort would be nice"

Rooms too loud and lacking comfort, with small bathrooms and deficient A/C. Average-sized rooms with alright beds.

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2.7

"Complaints about WiFi"

Complaints about WiFi.

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2.5

"Breakfast can be improved"

Breakfast can be improved.

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7.9

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.7

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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5.1

"Room is all right"

Great views, with average beds, relatively well-sized and tidy enough. Guests complain about bathrooms, A/C, and outdated rooms. Shower was ok.

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4.1

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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2.8

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Average-sized rooms with alright beds.

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2.6

"Complaints about WiFi"

Wifi quality could be improved.

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7.9

"Fantastic service"

Friendly service.

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7.9

"Great location"

Well-located, although unfortunately the parking isn't easy.

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4.5

"Room needs to be improved"

Old, poorly maintained rooms. Rooms and beds are adequate.

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3.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.0

"More comfort would be nice"

Beds are alright and rooms are moderately-sized but too noisy and comfort is lacking.

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2.7

"Complaints about WiFi"

Wifi quality could be improved.

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8.4

"Great location"

Great location.

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7.7

"Fantastic service"

Fantastic service.

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4.1

"Room needs to be improved"

Poor rooms and bathrooms.

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3.6

"Vibe is not too good"

Vibe is not too good.

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2.7

"More comfort would be nice"

More comfort would be nice.

Photos from travellers