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Jardin de la Union No.1 , 36000, Guanajuato, Mexico

Review Score

Based on 929 reviews

heart

8.3

Location

8.1

359 reviews

Service

8.0

186 reviews

Room

4.6

299 reviews

Comfort

4.2

189 reviews

Cleanliness

4.2

66 reviews

Vibe

3.4

65 reviews

WiFi

3.2

29 reviews

Breakfast

1.7

19 reviews

100% Verified Real Reviews

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8.1

"Great location"

Great location. Parking is rare. Near city centre with great sightseeing and nearby restaurants. Affordable parking.

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8.0

"Fantastic service"

Friendly service and great housekeeping, but so-so reception.

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4.6

"Room needs to be improved"

Poorly cleaned, older rooms with subpar TVs and furniture. Reasonable rooms, however slightly degraded with poor air conditioning. Awesome balconies and views, and comfortable beds. Small rooms and poorly cleaned bathrooms.

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4.2

"More comfort would be nice"

Rooms too loud and lacking comfort, with small bathrooms and deficient A/C. Average-sized rooms with great beds.

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4.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Good choice for a city trip. Good for traveling with friends.

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3.2

"Complaints about WiFi"

Wifi quality could be improved.

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1.7

"Breakfast can be improved"

Breakfast can be improved.

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8.1

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.9

"Fantastic service"

Friendly, acceptably professional service.

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4.9

"Room needs to be improved"

Poor rooms and bathrooms. Excellent beds and great views. Rooms are average size with poor air conditioning.

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3.8

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Average-sized rooms with great beds.

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3.6

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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8.1

"Fantastic service"

Friendly service.

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7.8

"Great location"

Well-located, although unfortunately the parking isn't easy.

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4.9

"Room needs to be improved"

Dated, poorly cleaned rooms. Average-sized rooms with great beds.

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4.6

"Could use a good cleaning"

Rooms could be cleaner.

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4.2

"More comfort would be nice"

Noisy room lacking in comfort. Average-sized rooms with great beds.

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3.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.2

"Great location"

Great location.

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8.0

"Fantastic service"

Fantastic service.

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4.3

"Room needs to be improved"

Room needs to be improved.

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2.9

"Vibe is not too good"

Vibe is not too good.

Photos from travellers