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Jardin de la Union No.1 , 36000, Guanajuato, Mexico

Review Score

Based on 918 reviews

heart

8.3

Location

8.3

350 reviews

Service

7.9

183 reviews

Room

5.4

304 reviews

Food

4.6

25 reviews

Comfort

3.7

192 reviews

WiFi

3.0

29 reviews

Breakfast

2.1

17 reviews

100% Verified Real Reviews

grey circle

8.3

"Great location"

Great location. Near city centre with great sightseeing and nearby restaurants. Parking is rare. Affordable parking.

grey circle

7.9

"Fantastic service"

Friendly and professional service with decent reception and housekeeping.

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5.4

"Room is all right"

Balconies are great with lovely views and room size is OK. Complaints about age, cleanliness, and furnishing of the rooms. Poorly-maintained rooms, with substandard A/C and televisions. Small rooms and poorly cleaned bathrooms.

grey circle

4.6

"Food could be better"

Food could be better.

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3.7

"More comfort would be nice"

Rooms too loud and lacking comfort, with small bathrooms and deficient A/C. Average sized rooms.

grey circle

3.0

"Complaints about WiFi"

Wifi quality could be improved.

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2.1

"Breakfast can be improved"

Breakfast can be improved.

grey circle

8.4

"Great location"

Well-located, although unfortunately the parking isn't easy.

grey circle

8.0

"Fantastic service"

Service is professional and friendly.

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5.2

"Room is all right"

Excellent views from decently sized rooms with okay beds.

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4.1

"Vibe is not too good"

Vibe is not too good.

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3.6

"More comfort would be nice"

Beds are alright and rooms are moderately-sized but too noisy and comfort is lacking.

grey circle

8.0

"Fantastic service"

Friendly service.

grey circle

8.0

"Great location"

Well-located, although unfortunately the parking isn't easy.

grey circle

5.1

"Room is all right"

Average-sized rooms with alright beds.

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3.8

"More comfort would be nice"

Beds are alright and rooms are moderately-sized but too noisy and comfort is lacking.

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3.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

grey circle

4.0

"Room needs to be improved"

Room needs to be improved.

Photos from travellers