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Jardin de la Union No.1 , 36000, Guanajuato, Mexico

Review Score

Based on 886 reviews

heart

8.2

Service

8.0

174 reviews

Location

7.8

357 reviews

Room

4.4

286 reviews

Vibe

3.6

72 reviews

Comfort

3.2

185 reviews

WiFi

1.8

31 reviews

Breakfast

1.2

20 reviews

100% Verified Real Reviews

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8.0

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception. Room service could have been improved.

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7.8

"Great location"

Well-located, although unfortunately the parking isn't easy. Near city centre with great sightseeing and nearby restaurants.

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4.4

"Room needs to be improved"

Dated, poorly cleaned rooms. Balconies are great with lovely views and room size is OK. People dislike the TVs, A/C, and furniture. Small rooms and poorly cleaned bathrooms.

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3.6

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel is fairly plain. Good choice for a city trip. Good for traveling with friends.

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3.2

"More comfort would be nice"

Rooms too loud and lacking comfort, with small bathrooms and deficient A/C. Average sized rooms.

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1.8

"Complaints about WiFi"

Wifi quality could be improved.

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1.2

"Breakfast can be improved"

Breakfast can be improved.

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8.0

"Fantastic service"

Service is professional and friendly.

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7.8

"Great location"

Well-located, although unfortunately the parking isn't easy.

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5.1

"Room is all right"

Great views, with average beds, relatively well-sized and tidy enough. Guests complain about bathrooms, A/C, and outdated rooms. Shower can be a problem.

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3.8

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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3.1

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Average-sized rooms with alright beds.

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8.2

"Fantastic service"

Friendly service.

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7.6

"Great location"

Well-located, although unfortunately the parking isn't easy.

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4.6

"Room needs to be improved"

Old, poorly maintained rooms. Rooms and beds are adequate.

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3.4

"More comfort would be nice"

Beds are alright and rooms are moderately-sized but too noisy and comfort is lacking.

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3.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.1

"Complaints about WiFi"

Wifi quality could be improved.

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8.0

"Fantastic service"

Fantastic service.

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7.9

"Great location"

Great location.

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4.2

"Room needs to be improved"

Room needs to be improved.

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3.2

"Vibe is not too good"

Vibe is not too good.

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3.1

"More comfort would be nice"

More comfort would be nice.

Photos from travellers