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Carrera 42a No. 1-15 , Medellín, Colombia

Review Score

Based on 2177 reviews

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8.7

Location

9.3

259 reviews

Breakfast

8.0

215 reviews

Service

7.4

464 reviews

Room

5.4

377 reviews

Cleanliness

4.7

65 reviews

Vibe

3.1

79 reviews

WiFi

1.1

86 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location somewhat accessible by car. Great sightseeing, restaurants and shopping nearby.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.4

"Fantastic service"

Friendly, professional service, especially in the restaurant, but lower quality housekeeping. Poor reception but decent management. Room service is perfect. Service at the pool/beach should be improved. Booking process should be better organized. Hotel security can be an issue.

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5.4

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Guests complain about cleanliness, maintenance, and furnishing. Small rooms and poorly cleaned bathrooms. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Shower can be a problem.

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4.7

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Moderately clean hotel facilities.

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3.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Hotel is fairly plain. Hotel is relatively stylish. Entrance area is not particularly attractive. Suitable for solo travelers. Good for business people. Good choice for a city trip.

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1.1

"Complaints about WiFi"

Wifi quality could be improved.

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9.0

"Great location"

Great location.

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8.1

"Tasty breakfast"

Tasty breakfast.

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7.4

"Fantastic service"

Friendly service, especially in the restaurant. Service is acceptably professional, but some complaints about reception staff.

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5.1

"Room is all right"

Well-sized, typical rooms with mediocre beds. Inadequately cleaned and maintained rooms and bathrooms.

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4.3

"Could use a good cleaning"

Rooms could be cleaner.

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3.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.0

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Great location"

Great location.

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8.1

"Tasty breakfast"

Tasty breakfast.

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7.4

"Fantastic service"

Service is welcoming but the reception is subpar.

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7.0

"Delicious food"

Food is all right.

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5.4

"Ordinary pool"

Ordinary pool.

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5.1

"Room is all right"

Well-sized, typical rooms with mediocre beds. Poor maintenance in rooms and bathrooms.

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4.8

"Could use a good cleaning"

Could use a good cleaning.

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3.5

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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3.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.1

"Complaints about WiFi"

Wifi quality could be improved.

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9.4

"Great location"

Great location.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.7

"Fantastic service"

Friendly service.

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5.3

"Room is all right"

Spacious, standard rooms with poor bathrooms.

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3.8

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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3.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.3

"Complaints about WiFi"

Wifi quality could be improved.

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9.4

"Great location"

Great location.

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8.2

"Tasty breakfast"

Tasty breakfast.

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7.8

"Fantastic service"

Friendly service.

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5.3

"Room is all right"

Room is all right.