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Carrera 42a No. 1-15 , Medellín, Colombia

Review Score

Based on 2024 reviews

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8.8

Location

9.3

235 reviews

Breakfast

8.0

187 reviews

Service

7.8

442 reviews

Room

5.0

357 reviews

Cleanliness

4.4

63 reviews

Vibe

3.9

87 reviews

WiFi

1.1

80 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby. Excellent parking and car access.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.8

"Fantastic service"

Friendly service with great management and waitstaff. Service is relatively professional, but reception and housekeeping are not great. Room service is perfect. Booking process is sufficient.

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5.0

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Guests complain about cleanliness, maintenance, and furnishing. Small rooms and poorly cleaned bathrooms. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Shower can be a problem.

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4.4

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Moderately clean hotel facilities.

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3.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Luxurious Hotel. Hotel could be more stylish. Entrance area is not particularly attractive. Suitable for solo travelers. Good for business people. Good choice for a city trip.

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1.1

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Great location"

Great location.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.5

"Fantastic service"

Friendly, acceptably professional service. Complaints about housekeeping and reception.

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5.6

"Ordinary pool"

Ordinary pool.

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4.9

"Room needs to be improved"

Inadequately cleaned and maintained rooms and bathrooms. Large rooms with nice views and OK beds.

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4.2

"Could use a good cleaning"

Rooms could be cleaner.

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3.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.2

"Complaints about WiFi"

Wifi quality could be improved.

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9.1

"Great location"

Great location.

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8.1

"Tasty breakfast"

Tasty breakfast.

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7.6

"Fantastic service"

Friendly service, especially in the restaurant. Service is acceptably professional, but some complaints about reception staff.

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5.7

"Ordinary pool"

Ordinary pool.

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4.6

"Room needs to be improved"

Older, poorly cleaned and maintained rooms and bathrooms. Rooms are spacious with standard beds. Shower can be a problem.

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4.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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4.0

"Could use a good cleaning"

Rooms could be cleaner.

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0.9

"Complaints about WiFi"

Wifi quality could be improved.

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9.4

"Great location"

Great location.

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8.0

"Fantastic service"

Friendly service.

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8.0

"Tasty breakfast"

Tasty breakfast.

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5.1

"Room is all right"

Big, decent rooms. Inadequately cleaned and maintained rooms and bathrooms.

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4.8

"Could use a good cleaning"

Rooms could be cleaner.

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4.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.6

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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1.2

"Complaints about WiFi"

Wifi quality could be improved.

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9.4

"Great location"

Great location.

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8.1

"Tasty breakfast"

Tasty breakfast.

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7.9

"Fantastic service"

Friendly service.

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4.8

"Room needs to be improved"

Room needs to be improved.