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Hotel Santa Cruz Cartagena

  • hotel stars
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Calle De La Moneda 7 54 , 13001, Cartagena, Colombia

Review score

Based on 579 hotel review

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7.5

Location

9.7

160 reviews

Value for money

8.4

40 reviews

Service

8.2

130 reviews

Breakfast

5.6

89 reviews

Room

3.5

175 reviews

WiFi

3.1

24 reviews

Comfort

2.7

101 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location. Near downtown with great sightseeing and shopping.

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8.4

"Best value for money"

Best value for money.

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8.2

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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5.6

"Breakfast is average"

Breakfast is average.

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3.5

"Room needs to be improved"

Small rooms with cleanliness complaints. Small but relatively clean bathrooms. Beds, TV and furniture are not great. Great balconies with pleasant views. Shower can be a problem.

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3.1

"WiFi system needs upgrading"

Wifi quality could be improved.

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2.7

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. A bit too noisy and some complaints about the size of the bathrooms.

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9.7

"Great location"

Great location.

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8.6

"Best value for money"

Best value for money.

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7.9

"Fantastic service"

Friendly, acceptably professional service.

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5.8

"Breakfast is average"

Breakfast is average.

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3.3

"WiFi system needs upgrading"

Wifi quality could be improved.

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2.9

"Room needs to be improved"

Guests complained about bathrooms and general cleanliness of the rooms. Cramped rooms with bad beds and substandard A/C. Shower can be a problem.

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2.8

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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9.7

"Great location"

Great location.

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8.7

"Best value for money"

Best value for money.

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8.4

"Fantastic service"

Friendly service.

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5.5

"Breakfast is average"

Breakfast is average.

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4.0

"Room needs to be improved"

Inadequately cleaned and maintained rooms and bathrooms.

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9.6

"Great location"

Great location.

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8.0

"Fantastic service"

Friendly service.

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5.3

"Breakfast is average"

Breakfast is average.

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3.3

"Room needs to be improved"

Small rooms, complaints about the beds.

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2.6

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds.

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