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Avenida Ricardo Lyon 207, 7510190, Santiago, Chile

Review Score

Based on 2451 reviews

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8.2

Location

9.5

458 reviews

Breakfast

8.4

375 reviews

Service

7.4

527 reviews

Room

4.4

552 reviews

Pool

3.4

105 reviews

Vibe

3.3

167 reviews

Amenities

3.3

127 reviews

Cleanliness

3.2

86 reviews

WiFi

3.0

55 reviews

Wellness Area

2.2

19 reviews

100% Verified Real Reviews

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9.5

"Great location"

Good location, close to public transport. Great sightseeing, restaurants and shopping nearby. Easy car access but inadequate parking.

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8.4

"Tasty breakfast"

Tasty breakfast.

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7.4

"Fantastic service"

Professional and warm service and acceptable housekeeping. Reception is poor, as is the restaurant service. Concierge service could be more helpful. Booking process should be better organized.

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4.4

"Room needs to be improved"

Poorly cleaned and maintained outdated rooms with subpar TV's. Average sized rooms with great views and comfortable beds. Small rooms and poorly cleaned bathrooms. Despite the decent kitchenettes, the A/C, minibars, and furniture are all subpar. Shower can be a problem.

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3.4

"Pool should be renewed"

Pool in need of cleaning.

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3.3

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Stylish hotel. Luxurious Hotel. Pleasant entrance area. Good for business people. Suitable for solo travelers.

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3.3

"Amenities are not the best"

Meeting & event facilities should be improved. Great entrance area, but outdated facilities. Elevator in need of updating.

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3.2

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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2.2

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area. Nice sauna.

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9.0

"Great location"

Great location near shopping and public transport. Parking is rare.

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8.2

"Tasty breakfast"

Tasty breakfast.

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7.8

"Fantastic service"

Service is welcoming but the reception is subpar. Service professionalism and housekeeping are average.

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4.3

"Room needs to be improved"

Bathrooms and bedrooms are poorly cleaned and a bit old. Average sized rooms with great views and comfortable beds. Rooms are lacking in maintenance, with subpar A/C and furnishing. Shower can be a problem.

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3.7

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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3.6

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Stylish hotel.

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3.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Great location"

Well-located, although unfortunately the parking isn't easy.

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8.2

"Tasty breakfast"

Tasty breakfast.

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7.1

"Fantastic service"

Service is professional and friendly.

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5.5

"Comfortable"

Room size and comfort are OK, but beds are great. Deficient A/C and too noisy rooms.

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4.3

"Room needs to be improved"

Rooms have cleanliness complaints with poor bathrooms, but beds are great. Poorly-maintained, old, reasonably-sized rooms, and inadequate A/C.

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3.2

"Complaints about WiFi"

Wifi quality could be improved.

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3.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.0

"Amenities are not the best"

Facilities in need of refurbishment.

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2.7

"Could use a good cleaning"

Rooms could be cleaner.

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9.5

"Great location"

Great location.

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8.7

"Tasty breakfast"

Tasty breakfast.

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7.4

"Fantastic service"

Service is welcoming but the reception is subpar.

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5.5

"Comfortable"

Room size and comfort are OK, but beds are great. Deficient A/C and too noisy rooms.

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4.4

"Room needs to be improved"

Rooms needing maintenance, with bad bathrooms and A/C. Average-sized rooms with great beds.

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3.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.3

"Pool should be renewed"

Pool should be renewed.

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9.6

"Great location"

Great location.

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8.2

"Tasty breakfast"

Tasty breakfast.

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7.2

"Fantastic service"

Fantastic service.

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4.5

"Room needs to be improved"

Room needs to be improved.

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