cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

Avenida Ricardo Lyon 207, 7510190, Santiago, Chile

Review Score

Based on 2333 reviews

heart

8.2

Location

9.4

422 reviews

Breakfast

8.8

344 reviews

Bar and Beverages

8.5

24 reviews

Food

8.2

177 reviews

Service

7.9

566 reviews

Room

4.7

522 reviews

Pool

4.4

97 reviews

Amenities

4.1

117 reviews

Cleanliness

4.0

91 reviews

Vibe

3.6

165 reviews

WiFi

3.1

49 reviews

Wellness Area

2.0

19 reviews

100% Verified Real Reviews

grey circle

9.4

"Great location"

Good location, close to public transport. Centrally located, near restaurants, bars, and shopping. Easy car access but inadequate parking.

grey circle

8.8

"Tasty breakfast"

Tasty breakfast.

grey circle

8.5

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

grey circle

8.2

"Delicious food"

Well-varied menu with delicious food, nice desserts and a decent overall experience. Food is pricey, and side dishes are average.

grey circle

7.9

"Fantastic service"

Friendly, professional service, however housekeeping is less well rated. Decent management, reception, and restaurant service. Concierge service is average. Booking process should be better organized.

grey circle

4.7

"Room needs to be improved"

Complaints about age, cleanliness, and furnishing of the rooms. Small rooms and poorly cleaned bathrooms. Beds are great, but A/C is lacking. Poorly-maintained rooms with bad TV's and kitchenettes. Decently sized rooms with okay minibars. Shower can be a problem.

grey circle

4.4

"Pool should be renewed"

Pool in need of cleaning.

grey circle

4.1

"Amenities are not the best"

Outdated facilities with a decent entrance area. Elevator in need of updating. Unspectacular architecture.

grey circle

4.0

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Moderately clean hotel facilities.

grey circle

3.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel. Entrance area is ok. Good for business people. Suitable for solo travelers.

grey circle

3.1

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

2.0

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

grey circle

9.1

"Great location"

Great location near shopping and public transport. Parking is rare.

grey circle

8.8

"Bar is awesome"

Bar is awesome.

grey circle

8.4

"Tasty breakfast"

Tasty breakfast.

grey circle

8.1

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping. Concierge service is average.

grey circle

4.4

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

grey circle

4.3

"Room needs to be improved"

Complaints about maintenance and cleanliness in rooms and bathrooms. Average sized rooms with great views and comfortable beds. Old rooms with substandard TV's, furniture and air conditioning. Shower can be a problem.

grey circle

3.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel.

grey circle

3.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

grey circle

3.0

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

9.1

"Great location"

Well-located, although unfortunately the parking isn't easy.

grey circle

8.5

"Tasty breakfast"

Tasty breakfast.

grey circle

7.6

"Fantastic service"

Friendly, professional service, however housekeeping is less well rated.

grey circle

4.5

"Room needs to be improved"

Rooms have cleanliness complaints with poor bathrooms, but beds are great. Poorly-maintained, old, reasonably-sized rooms, and inadequate A/C.

grey circle

3.8

"Amenities are not the best"

Facilities in need of refurbishment.

grey circle

3.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

grey circle

3.3

"Could use a good cleaning"

Rooms could be cleaner.

grey circle

3.2

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

2.0

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

grey circle

9.3

"Great location"

Great location.

grey circle

9.0

"Tasty breakfast"

Tasty breakfast.

grey circle

7.9

"Fantastic service"

Reception is decent, with overall friendly and professional service.

grey circle

5.5

"Comfortable"

Room size and comfort are OK, but beds are great. Deficient A/C and too noisy rooms.

grey circle

5.0

"Room is all right"

Rooms needing maintenance, with bad bathrooms and A/C. Average-sized rooms with great beds.

grey circle

4.3

"Amenities are not the best"

Hotel buildings could use some improvement. Unspectacular architecture.

grey circle

4.2

"Pool should be renewed"

Pool should be renewed.

grey circle

3.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Stylish hotel.

grey circle

9.5

"Great location"

Great location.

grey circle

8.7

"Tasty breakfast"

Tasty breakfast.

grey circle

7.4

"Fantastic service"

Fantastic service.

grey circle

4.9

"Room needs to be improved"

Room needs to be improved.

grey circle

4.5

"Could use a good cleaning"

Could use a good cleaning.

grey circle

4.1

"Amenities are not the best"

Hotel buildings could use some improvement.

grey circle

3.7

"Vibe is not too good"

Vibe is not too good.

Upload your photos

Browse Santiago Park Plaza traveller photo gallery

Photos from travellers