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Avenida Ricardo Lyon 207, 7510190, Santiago, Chile

Review Score

Based on 2413 reviews

heart

8.2

Location

9.5

441 reviews

Breakfast

8.7

357 reviews

Food

7.6

170 reviews

Service

7.5

513 reviews

Value for money

5.9

90 reviews

Room

4.2

523 reviews

Amenities

4.1

114 reviews

Vibe

4.0

166 reviews

Pool

3.5

96 reviews

Cleanliness

3.0

84 reviews

WiFi

2.4

51 reviews

Wellness Area

1.7

18 reviews

100% Verified Real Reviews

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9.5

"Great location"

Good location, close to public transport. Great sightseeing, restaurants and shopping nearby. Easy car access but inadequate parking.

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8.7

"Tasty breakfast"

Tasty breakfast.

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7.6

"Delicious food"

Dining experience not great - good food but pricey. Good menu, especially sides and desserts.

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7.5

"Fantastic service"

Restaurant service is friendly and professional. Guests complained about the staff at reception and housekeeping. Concierge service is average. Booking process should be better organized.

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5.9

"Fairly good value for money"

Fairly good value for money. Food is a bit overpriced.

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4.2

"Room needs to be improved"

Small, insufficiently clean, old rooms and poor minibars. Small rooms and poorly cleaned bathrooms. Badly maintained rooms with poor air conditioning, televisions, and furniture. Excellent beds and great views. Shower can be a problem.

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4.1

"Amenities are not the best"

Great entrance area, but outdated facilities. Elevator in need of updating.

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4.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Stylish hotel. Luxurious Hotel. Pleasant entrance area. Good for business people. Suitable for solo travelers.

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3.5

"Pool should be renewed"

Pool in need of cleaning.

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3.0

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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2.4

"Complaints about WiFi"

Wifi quality could be improved.

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1.7

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.2

"Great location"

Great location near shopping and public transport. Parking is rare.

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8.3

"Tasty breakfast"

Tasty breakfast.

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7.5

"Fantastic service"

Service is welcoming but the reception is subpar. Service professionalism and housekeeping are average.

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5.8

"Fairly good value for money"

Fairly good value for money.

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4.4

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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4.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Stylish hotel.

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3.8

"Room needs to be improved"

Inadequately cleaned and maintained rooms and bathrooms. Small, outdated rooms with poorly rated A/C and furniture. Excellent beds and great views. Shower can be a problem.

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2.8

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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2.3

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Great location"

Well-located, although unfortunately the parking isn't easy.

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8.4

"Tasty breakfast"

Tasty breakfast.

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7.2

"Fantastic service"

Service is professional and friendly.

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5.2

"Comfortable"

Relatively comfortable, with good beds. Small, noisy rooms with poor A/C.

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4.1

"Room needs to be improved"

Poorly cleaned, old, tiny rooms with inadequate A/C. Excellent beds but rooms and bathrooms need maintenance.

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3.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.7

"Amenities are not the best"

Facilities in need of refurbishment.

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2.7

"Complaints about WiFi"

Wifi quality could be improved.

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2.6

"Could use a good cleaning"

Rooms could be cleaner.

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1.7

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.4

"Great location"

Great location.

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8.8

"Tasty breakfast"

Tasty breakfast.

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7.1

"Fantastic service"

Service is welcoming but the reception is subpar.

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4.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.3

"Room needs to be improved"

Smaller, poorly maintained rooms with subpar bathrooms and A/C. Comfortable beds.

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4.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.3

"Pool should be renewed"

Pool should be renewed.

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9.6

"Great location"

Great location.

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8.5

"Tasty breakfast"

Tasty breakfast.

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7.2

"Fantastic service"

Fantastic service.

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4.6

"Room needs to be improved"

Room needs to be improved.

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4.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.7

"Could use a good cleaning"

Could use a good cleaning.

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