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C.4 Norte No 602 (entre 6 y 8 Oriente) , 72000, Heróica Puebla de Zaragoza, Puebla, Mexico

Review Score

Based on 1299 reviews

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8.4

Location

9.2

237 reviews

Food

8.1

82 reviews

Service

7.7

252 reviews

Breakfast

5.9

39 reviews

WiFi

5.2

23 reviews

Room

4.9

409 reviews

Comfort

3.2

294 reviews

Wellness Area

2.0

5 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location with good parking availability. Near to downtown with good options for sightseeing.

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8.1

"Delicious food"

Delicious food.

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7.7

"Fantastic service"

Fantastic service. Staff is professional enough, with okay reception, housekeeping, and waitstaff. Room service could have been improved. Management should be more attentive. Smooth booking process.

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5.9

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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5.2

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.9

"Room needs to be improved"

Small, outdated rooms in need of better maintenance. Complaints about the furniture, TVs, A/C, and beds. Small but relatively clean bathrooms. Views are great and rooms are clean. Shower can be a problem.

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3.2

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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2.0

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.2

"Great location"

Great location.

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7.8

"Fantastic service"

Friendly service.

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4.0

"Room needs to be improved"

Smaller rooms with subpar A/C, bathrooms and beds.

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2.8

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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9.1

"Great location"

Great location.

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7.5

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.1

"Breakfast is average"

Breakfast is average.

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4.5

"Room needs to be improved"

Smaller rooms with subpar A/C, bathrooms and beds. Clean rooms.

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3.4

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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9.4

"Great location"

Great location.

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8.4

"Clean"

Clean rooms.

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8.2

"Delicious food"

Delicious food.

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7.5

"Fantastic service"

Friendly service.

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6.5

"Breakfast is average"

Breakfast is average.

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4.1

"Room needs to be improved"

Smaller rooms with subpar A/C, bathrooms and beds. Clean rooms.

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2.7

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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