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C.4 Norte No 602 (entre 6 y 8 Oriente) , 72000, Heróica Puebla de Zaragoza, Puebla, Mexico

Review Score

Based on 1487 reviews

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8.2

Location

9.1

270 reviews

Service

7.7

309 reviews

Breakfast

6.5

60 reviews

Room

4.8

473 reviews

Comfort

3.8

345 reviews

WiFi

3.8

27 reviews

100% Verified Real Reviews

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9.1

"Great location"

Great location. Average parking. Near to downtown with good options for sightseeing. Affordable parking.

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7.7

"Fantastic service"

Restaurant service is friendly and professional. Average management, reception and housekeeping. Room service is average. Smooth booking process.

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6.5

"Breakfast is average"

Breakfast is average.

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4.8

"Room needs to be improved"

Outdated rooms needing maintenance, but the furniture is alright. Small rooms with poor televisions, air conditioning, and beds. Small rooms and poorly cleaned bathrooms. Views are great and rooms are clean. Shower can be a problem.

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3.8

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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3.8

"Complaints about WiFi"

Wifi quality could be improved.

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9.0

"Great location"

Great location with good parking availability.

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7.5

"Fantastic service"

Friendly and professional service with decent reception and housekeeping.

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6.6

"Breakfast is average"

Breakfast is average.

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5.1

"Room is all right"

Tidy but small rooms and bathrooms. Poor televisions, air conditioning, and beds.

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4.0

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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3.6

"Complaints about WiFi"

Wifi quality could be improved.

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9.1

"Great location"

Great, central location, and okay parking.

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7.7

"Fantastic service"

Professional and friendly reception and restaurant service.

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6.5

"Breakfast is average"

Breakfast is average.

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4.2

"Room needs to be improved"

Smaller rooms with subpar A/C, bathrooms and beds. Clean rooms.

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3.7

"Complaints about WiFi"

Wifi quality could be improved.

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3.4

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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9.2

"Great location"

Great location with good parking availability.

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7.5

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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6.8

"Breakfast is average"

Breakfast is average.

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4.5

"Room needs to be improved"

Clean rooms, but lackluster maintenance and beds. Small rooms, inadequate A/C, and poor bathrooms.

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3.7

"Complaints about WiFi"

Wifi quality could be improved.

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3.4

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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