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C.4 Norte No 602 (entre 6 y 8 Oriente) , 72000, Heróica Puebla de Zaragoza, Puebla, Mexico

Review Score

Based on 1462 reviews

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8.4

Location

9.1

268 reviews

Food

8.5

99 reviews

Service

7.9

274 reviews

Breakfast

5.0

43 reviews

Room

3.8

456 reviews

WiFi

3.2

24 reviews

Comfort

2.9

325 reviews

100% Verified Real Reviews

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9.1

"Great location"

Great location with good parking availability. Near to downtown with good options for sightseeing.

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8.5

"Delicious food"

Dining experience is not great but the food is generally good.

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7.9

"Fantastic service"

Restaurant service is friendly and professional. Reception and housekeeping are average, but management is not great. Room service could have been improved. Smooth booking process.

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5.0

"Breakfast is average"

Breakfast is average.

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3.8

"Room needs to be improved"

Badly maintained rooms with poor air conditioning, televisions, and furniture. Great views from the small rooms, kept up acceptably but with subpar beds. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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3.2

"Complaints about WiFi"

Complaints about WiFi.

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2.9

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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9.1

"Great location"

Near city centre in a great location.

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8.4

"Delicious food"

Delicious food.

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7.9

"Fantastic service"

Service is professional and friendly.

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5.2

"Breakfast is average"

Breakfast is average.

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3.2

"Room needs to be improved"

Smaller rooms with subpar A/C, bathrooms and beds. Room cleanliness is acceptable.

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2.3

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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9.1

"Great location"

Well-located, although unfortunately the parking isn't easy.

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8.4

"Delicious food"

Delicious food.

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7.6

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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5.0

"Breakfast is average"

Breakfast is average.

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4.0

"Room needs to be improved"

Smaller rooms with subpar A/C, bathrooms and beds. Room cleanliness is acceptable.

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3.2

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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9.1

"Great location"

Great location.

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8.6

"Delicious food"

Delicious food.

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7.7

"Fantastic service"

Friendly service.

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5.8

"Breakfast is average"

Breakfast is average.

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3.8

"Room needs to be improved"

Smaller rooms with subpar A/C, bathrooms and beds. Clean rooms.

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2.5

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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