cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

KAIVOKATU 12, 00100, Helsinki, Finland

Review Score

Based on 4025 reviews

heart

7.9

Location

9.7

1256 reviews

WiFi

8.4

48 reviews

Service

8.1

716 reviews

Breakfast

7.5

856 reviews

Amenities

4.9

419 reviews

Comfort

4.7

768 reviews

Vibe

4.3

592 reviews

Room

4.3

1255 reviews

Cleanliness

3.5

279 reviews

Wellness Area

2.9

20 reviews

100% Verified Real Reviews

grey circle

9.7

"Great location"

Great location. Close to public transport and the train. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking.

grey circle

8.4

"Good internet service"

Good wifi quality. Free internet.

grey circle

8.1

"Fantastic service"

Efficient, friendly service with a nice reception. Poorly rated housekeeping and restaurant service. Recreation staff is nice. Booking process is sufficient.

grey circle

7.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

grey circle

4.9

"Amenities are not the best"

Subpar entrance area and older facilities, but wonderful grounds. Elevator in need of updating. Beautiful architecture.

grey circle

4.7

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

grey circle

4.3

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Luxurious Hotel. Suitable for solo travelers. Luxury hotel. Nice for romantic trips.

grey circle

4.3

"Room needs to be improved"

Complaints about cleanliness, maintenance, and TVs. Decent beds and views, poor furniture, and old rooms. Small rooms and poorly cleaned bathrooms. Small rooms with subpar A/C, minibars, and kitchenettes. Shower can be a problem.

grey circle

3.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

grey circle

2.9

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities. Fitness area can be optimized.

grey circle

9.7

"Great location"

Great location. Close to public transport and the train. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking.

grey circle

8.4

"Good internet service"

Good wifi quality.

grey circle

8.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

grey circle

7.8

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

grey circle

4.9

"Amenities are not the best"

Older facilities and unpleasant entrance area. Beautiful architecture. Elevator in need of updating.

grey circle

4.8

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. A bit too noisy and some complaints about the size of the bathrooms.

grey circle

4.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel. Entrance area is not particularly attractive.

grey circle

4.8

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Small rooms and poorly cleaned bathrooms. Poorly rated A/C, minibars, and furniture. Poorly-maintained rooms with bad TV's and kitchenettes. Average view. Shower can be a problem.

grey circle

3.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

grey circle

2.7

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

grey circle

9.6

"Great location"

Great location. Close to public transport and the train. Central location with great sightseeing, dining out and shopping.

grey circle

8.0

"Fantastic service"

Service is professional and friendly.

grey circle

7.9

"Good internet service"

Good wifi quality.

grey circle

7.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

grey circle

5.7

"Standard bar"

Standard bar.

grey circle

5.5

"Comfortable"

Mediocre comfort, room sizes and beds. Small bathrooms, noisy rooms, and deficient A/C.

grey circle

5.2

"Ordinary amenities"

Beautiful grounds, with okay amenities and somewhat outdated facilities. Beautiful architecture. Elevator in need of updating.

grey circle

4.9

"Room needs to be improved"

Poorly maintained and cleaned rooms. Rooms adequately-sized with alright beds and some views. Small rooms and poorly cleaned bathrooms. Outdated room and furniture, and problems with the A/C.

grey circle

4.2

"Value for money could be better"

Value for money could be better. High priced breakfast.

grey circle

4.1

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Stylish hotel. Luxurious Hotel.

grey circle

3.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

grey circle

9.8

"Great location"

Great location with good access by car. Close to public transport and the train. Good shopping and sightseeing.

grey circle

8.4

"Good internet service"

Good internet service.

grey circle

8.1

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

grey circle

7.0

"Tasty breakfast"

Breakfast is average.

grey circle

4.9

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

grey circle

4.5

"Value for money could be better"

Value for money could be better.

grey circle

4.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel.

grey circle

4.3

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

grey circle

3.6

"Room needs to be improved"

Guests complain about size, cleanliness, and maintenance of rooms and bathrooms. Outdated rooms with bad A/C but beds and views are alright. Guests didn't love the furnishing or kitchenettes. Shower can be a problem.

grey circle

3.5

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

grey circle

9.5

"Great location"

Great location, close to the train station.

grey circle

7.7

"Fantastic service"

Friendly service.

grey circle

6.8

"Breakfast is average"

Breakfast is average.

grey circle

5.1

"Ordinary amenities"

Ordinary amenities.

grey circle

4.2

"Room needs to be improved"

Poor rooms and bathrooms.

grey circle

4.2

"Vibe is not too good"

Vibe is not too good.

grey circle

3.5

"Could use a good cleaning"

Could use a good cleaning.