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KAIVOKATU 12, 00100, Helsinki, Finland

Review Score

Based on 3887 reviews

heart

7.9

Location

9.7

1235 reviews

Service

8.0

698 reviews

WiFi

8.0

50 reviews

Breakfast

7.4

826 reviews

Comfort

5.0

745 reviews

Amenities

4.7

407 reviews

Room

4.6

1219 reviews

Value for money

4.4

188 reviews

Vibe

4.3

567 reviews

Cleanliness

4.2

263 reviews

Wellness Area

2.3

19 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location. Close to public transport and the train. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking.

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8.0

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping. Booking process is sufficient.

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8.0

"Good internet service"

Good wifi quality. Free internet.

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7.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.0

"Comfortable"

Rooms with complaints about size, comfort, and A/C. A bit too noisy and some complaints about the size of the bathrooms.

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4.7

"Amenities are not the best"

Subpar entrance area and older facilities, but wonderful grounds. Elevator in need of updating. Beautiful architecture.

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4.6

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Small rooms and poorly cleaned bathrooms. Poorly rated A/C, minibars, and furniture. Poorly-maintained rooms with bad TV's and kitchenettes. Shower can be a problem. Average view.

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4.4

"Value for money could be better"

Value for money could be better. High priced breakfast. Free internet.

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4.3

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Luxurious Hotel. Suitable for solo travelers. Luxury hotel. Nice for romantic trips.

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4.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.3

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities. Fitness area can be optimized.

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9.6

"Great location"

Great location. Close to public transport and the train. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking.

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7.9

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

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7.9

"Good internet service"

Good wifi quality.

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7.8

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.0

"Ordinary amenities"

Subpar entrance area and older facilities, but wonderful grounds. Beautiful architecture. Elevator in need of updating.

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4.9

"Bar could improve"

Bar could improve.

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4.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel. Entrance area is not particularly attractive.

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4.7

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. A bit too noisy and some complaints about the size of the bathrooms.

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4.7

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Small rooms and poorly cleaned bathrooms. Poorly rated A/C, minibars, and furniture. Poorly-maintained rooms with bad TV's and kitchenettes. Average view. Shower can be a problem.

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4.1

"Value for money could be better"

Value for money could be better. High priced breakfast.

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3.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.0

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.6

"Great location"

Great location. Near public transport, airport, and train station. Central location with great sightseeing, dining out and shopping.

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8.0

"Fantastic service"

Service is professional and friendly.

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7.6

"Good internet service"

Good wifi quality.

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7.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.4

"Comfortable"

Room size and comfort are OK, but beds are great. Small bathrooms, noisy rooms, and deficient A/C.

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5.2

"Standard bar"

Standard bar.

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5.0

"Ordinary amenities"

Beautiful grounds, with okay amenities and somewhat outdated facilities. Beautiful architecture. Elevator in need of updating.

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4.9

"Room needs to be improved"

Poorly cleaned rooms with deficient A/C. Rooms are badly-kept, and old, with poor furniture, but nice beds. Small rooms and poorly cleaned bathrooms. Decent views and room sizes.

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4.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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4.2

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel.

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3.9

"Value for money could be better"

Value for money could be better. High priced breakfast.

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9.7

"Great location"

Great location with good access by car. Close to public transport and the train. Good shopping and sightseeing.

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8.0

"Good internet service"

Good internet service.

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7.9

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

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6.9

"Breakfast is average"

Breakfast is average.

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4.8

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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4.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel.

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4.4

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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4.3

"Value for money could be better"

Value for money could be better.

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4.2

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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4.0

"Room needs to be improved"

Guests complain about size, cleanliness, and maintenance of rooms and bathrooms. Outdated rooms with bad A/C but beds and views are alright. Guests didn't love the furnishing or kitchenettes. Shower can be a problem.

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9.7

"Great location"

Great location.

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8.2

"Fantastic service"

Friendly service.

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7.5

"Tasty breakfast"

Tasty breakfast.

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5.6

"Comfortable"

Comfortable.

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4.7

"Vibe is not too good"

Vibe is not too good.

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4.6

"Room needs to be improved"

Room needs to be improved.

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4.5

"Amenities are not the best"

Amenities are not the best.

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4.1

"Could use a good cleaning"

Could use a good cleaning.