cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

75, Bandaran Berjaya , 88819, Kota Kinabalu, Malaysia

Review Score

Based on 2273 reviews

heart

8.3

Value for money

9.5

354 reviews

Cleanliness

9.0

262 reviews

Location

8.9

698 reviews

Service

8.4

560 reviews

Breakfast

8.2

306 reviews

Room

6.2

678 reviews

WiFi

4.5

53 reviews

Vibe

4.0

223 reviews

100% Verified Real Reviews

grey circle

9.5

"Best value for money"

Best value for money. Food and breakfast are well-priced.

grey circle

9.0

"Clean"

Clean hotel facilities. Clean rooms and bathrooms.

grey circle

8.9

"Great location"

Great location. Centrally located, near restaurants, bars, and shopping. Great accessibility by car with affordable parking. Near to public transport and the airport.

grey circle

8.4

"Fantastic service"

Reception and housekeeping are friendly. Average reception and service professionalism is typical. Room service is perfect. Shuttle service is ok.

grey circle

8.2

"Tasty breakfast"

Great and affordable breakfast.

grey circle

6.2

"Room is all right"

Rooms are OK, but old and poorly maintained. Clean, spacious rooms, comfortable beds, and good views. Bathrooms are small but clean. Substandard furniture, A/C, minibar and TV's. Shower was ok.

grey circle

4.5

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

4.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel. Pleasant entrance area. Suitable for solo travelers. Good for traveling with friends. Good choice for a city trip.

grey circle

9.6

"Best value for money"

Best value for money.

grey circle

9.1

"Clean"

Clean hotel facilities. Clean rooms.

grey circle

8.4

"Great location"

Good location, close to public transport. Centrally located, near restaurants, bars, and shopping. Excellent parking and car access.

grey circle

8.3

"Tasty breakfast"

Tasty breakfast.

grey circle

8.2

"Delicious food"

Delicious food.

grey circle

8.0

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

grey circle

5.8

"Room is all right"

Rooms are okay but needing better maintenance, with subpar bathrooms. Clean, spacious rooms, comfortable beds, and good views. Outdated rooms with insufficient A/C.

grey circle

4.5

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

3.7

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

grey circle

9.4

"Best value for money"

Best value for money. Affordable food.

grey circle

9.0

"Great location"

Good location, close to public transport. Centrally located, near restaurants, bars, and shopping. Excellent parking and car access.

grey circle

8.8

"Clean"

Clean hotel facilities. Clean rooms and bathrooms.

grey circle

8.5

"Fantastic service"

Friendly and moderately professional service, with okay reception and excellent housekeeping.

grey circle

8.3

"Tasty breakfast"

Tasty breakfast.

grey circle

6.6

"Room is all right"

Rooms are OK, but old and poorly maintained. Clean, spacious rooms, comfortable beds, and good views. Bathrooms are fine and very clean.

grey circle

4.8

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

4.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel.

grey circle

9.6

"Best value for money"

Best value for money.

grey circle

9.1

"Clean"

Clean hotel facilities. Clean rooms.

grey circle

8.8

"Great location"

Great location with good access by car. Near to the city centre with good shopping options nearby.

grey circle

8.5

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

grey circle

7.9

"Tasty breakfast"

Tasty breakfast.

grey circle

6.6

"Room is all right"

Acceptable rooms; big, clean, and with great beds. Guests complain about bathrooms, A/C, and outdated rooms.

grey circle

4.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

grey circle

9.5

"Best value for money"

Best value for money.

grey circle

9.1

"Clean"

Clean rooms.

grey circle

8.9

"Great location"

Great location.

grey circle

8.5

"Fantastic service"

Friendly service.

grey circle

6.4

"Room is all right"

Acceptable rooms - tidy, but bathrooms are not great.

grey circle

3.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

Upload your photos

Browse Hotel Shangri-La Kota Kinabalu traveller photo gallery

Photos from travellers