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11-19, Blvd. Charlemagne, 1000, Brussel, Belgium

Review Score

Based on 4990 reviews

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8.3

Location

8.9

796 reviews

Breakfast

8.7

734 reviews

Service

7.3

758 reviews

Value for money

6.5

345 reviews

Room

6.3

1180 reviews

Cleanliness

5.8

317 reviews

Vibe

5.8

234 reviews

Amenities

5.4

201 reviews

WiFi

5.0

146 reviews

Wellness Area

3.6

177 reviews

Pool

1.4

19 reviews

100% Verified Real Reviews

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8.9

"Great location"

Great location. Near public transport, airport, and train station. Near enough to the city centre, with great sightseeing, shopping, and dining. Good car access, but so-so parking. Standard parking prices.

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8.7

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.3

"Fantastic service"

Service is welcoming but the reception is subpar. Wonderful and professional service, especially waitstaff. Average bar service and housekeeping. Room service could have been improved. Booking process should be better organized.

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6.5

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining. Free internet.

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6.3

"Room is all right"

Moderately tidy rooms and ok beds but poor furniture and A/C. Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. Minibars and TVs are okay. Shower can be a problem.

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5.8

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities. Wellness & sports facilities could use better cleaning.

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5.8

"Decent vibe"

Decent vibe. Hotel could use some updating. Hotel is relatively stylish. Relatively friendly Atmosphere. Entrance area is ok. Luxurious Hotel. Suitable for solo travelers.

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5.4

"Ordinary amenities"

Okay buildings and entrance area. Unspectacular architecture.

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5.0

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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3.6

"Wellness & sports facilities could be improved"

Wellness & sports facilities could use better cleaning. Average fitness area. Sauna not so nice.

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1.4

"Pool should be renewed"

Pool should be renewed.

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8.8

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.8

"Great location"

Good location, close to public transport. Reasonably close to the city center with good access to restaurants, bars and sightseeing. Average parking. Standard parking prices.

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7.3

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping.

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6.3

"Room is all right"

Moderately tidy rooms and ok beds but poor furniture and A/C. Bathrooms are large but with substandard cleaning. Inadequate minibars in older, poorly-maintained rooms. Shower can be a problem.

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6.0

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining.

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6.0

"Food is all right"

Decent food and okay desserts. Expensive restaurant, but the menu is fantastic.

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5.6

"Decent vibe"

Decent vibe. Hotel could use some updating. Hotel is relatively stylish. Relatively friendly Atmosphere. Luxurious Hotel.

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5.5

"Ordinary amenities"

Average hotel building. Unspectacular architecture.

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5.5

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities. Wellness & sports facilities could use better cleaning.

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3.8

"Complaints about WiFi"

Wifi quality could be improved.

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3.6

"Wellness & sports facilities could be improved"

Wellness & sports facilities could use better cleaning. Sauna not so nice. Average fitness area.

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9.6

"Great location"

Good location, close to public transport. Average parking.

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8.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.3

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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6.3

"Fairly good value for money"

Fairly good value for money. High priced breakfast. Free internet.

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6.2

"Comfortable"

Reasonably comfortable rooms with a tolerable noise level and standard beds. Large, but poorly air conditioned rooms.

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5.7

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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4.9

"Amenities are not the best"

Hotel buildings could use some improvement. Unspectacular architecture.

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4.8

"Room needs to be improved"

Badly maintained and cleaned rooms with poor furnishings. Large, reasonably clean rooms and comfortable beds. Rooms needing updating with poor quality A/C and minibars. Shower can be a problem.

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4.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel is relatively stylish.

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4.5

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.6

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities. Average fitness area.

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8.9

"Great location"

Good location, close to public transport. Medium distance to city centre.

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8.8

"Tasty breakfast"

Tasty breakfast.

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7.4

"Rather comfortable"

Very comfortable, spacious, and quiet rooms with wonderful beds.

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7.4

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.4

"Fairly good value for money"

Fairly good value for money.

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5.9

"Room is all right"

Rooms are large and mostly clean, with great beds. Rooms in need of maintenance, with poorly rated bathrooms and furniture.

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5.7

"Quite clean"

Room cleanliness is acceptable.

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5.1

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK.

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4.9

"Vibe is not too good"

Vibe is not too good.

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3.8

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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1.4

"Pool should be renewed"

Pool should be renewed.

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9.0

"Great location"

Great location.

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8.4

"Tasty breakfast"

Tasty breakfast.

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7.3

"Fantastic service"

Friendly, professional service, though reception is subpar.

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5.4

"Room is all right"

Rooms are okay but needing better maintenance, with subpar bathrooms.

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5.3

"Decent vibe"

Decent vibe.

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5.2

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK.

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