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1-2-20, Suizenji, Chuo-ku, Kumamoto-shi, Kumamoto , 862-0950, Kumamoto-shi, Japan

Review Score

Based on 245 reviews

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7.5

Wellness Area

10.0

6 reviews

Bar and Beverages

10.0

12 reviews

Service

9.2

74 reviews

Location

8.4

64 reviews

Breakfast

7.7

21 reviews

Room

7.1

85 reviews

WiFi

7.1

6 reviews

Food

6.9

25 reviews

Comfort

4.7

53 reviews

Amenities

3.9

28 reviews

100% Verified Real Reviews

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10.0

"Great wellness & sports facilities"

Great wellness & sports facilities.

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10.0

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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9.2

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Smooth booking process.

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8.4

"Great location"

Great location, close to the train station. Far from city centre, but good shopping nearby. Parking is rare.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.1

"Great room"

Nice, reasonably clean rooms. Poor A/C and small bathrooms, but rooms are an okay size. Rooms are old, but reasonably well-maintained, with okay beds. Nice TV.

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7.1

"Good internet service"

Good internet service. Wifi quality could be improved.

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6.9

"Food is all right"

Menu is good and food is alright.

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4.7

"More comfort would be nice"

Rooms too loud and lacking comfort, with small bathrooms and deficient A/C. Average-sized rooms with alright beds.

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3.9

"Amenities are not the best"

Hotel grounds are pleasant, but facilities are outdated.

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8.9

"Fantastic service"

Great service, especially at reception.

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8.6

"Great location"

Great location near lots of shopping.

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7.0

"Delicious food"

Delicious food.

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6.4

"Room is all right"

Beds, room cleanliness and maintenance are alright. Badly reviewed bathrooms and A/C.

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5.5

"Quite clean"

Room cleanliness is acceptable.

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4.6

"More comfort would be nice"

Adequate beds but noisy rooms lacking in comfort, inadequately air-conditioned.

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4.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.2

"Fantastic service"

Fantastic service.

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8.3

"Great location"

Great location near lots of shopping.

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7.3

"Tasty breakfast"

Tasty breakfast.

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7.0

"Great room"

Great, reasonably-sized rooms.

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6.8

"Food is all right"

Food is all right.

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6.8

"Decent vibe"

Decent vibe.

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5.3

"Comfortable"

Somewhat comfortable and acceptably sized rooms.

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4.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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