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1-2-20, Suizenji, Chuo-ku, Kumamoto-shi, Kumamoto , 862-0950, Kumamoto-shi, Japan

Review Score

Based on 158 reviews

heart

7.0

Bar and Beverages

10.0

5 reviews

Location

8.2

61 reviews

Service

8.0

61 reviews

Breakfast

6.8

20 reviews

Room

5.1

66 reviews

Comfort

5.0

49 reviews

Cleanliness

4.6

11 reviews

Vibe

3.6

32 reviews

Amenities

2.2

32 reviews

100% Verified Real Reviews

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10.0

"Bar is awesome"

Bar is awesome.

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8.2

"Great location"

Good location with shopping nearby but poor access to parking. Close to public transport and the train.

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8.0

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Smooth booking process.

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6.8

"Breakfast is average"

Breakfast is average.

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5.1

"Room is all right"

Reasonable rooms, however slightly degraded with poor air conditioning. Less well cleaned rooms with small bathrooms. Beds and kitchenettes are so-so.

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5.0

"Comfortable"

Mediocre comfort, room sizes and beds. Small bathrooms, noisy rooms, and deficient A/C.

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4.6

"Could use a good cleaning"

Rooms could be cleaner.

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3.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Suitable for solo travelers.

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2.2

"Amenities are not the best"

Facilities in need of refurbishment.

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8.5

"Great location"

Great location near lots of shopping. Train station is close.

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8.0

"Fantastic service"

Reception is average, but service is professional. Smooth booking process.

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4.9

"More comfort would be nice"

Adequate beds but noisy rooms lacking in comfort, inadequately air-conditioned.

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4.6

"Room needs to be improved"

Poorly cleaned, poorly-maintained rooms with inadequate bathrooms and A/C. Average beds.

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4.3

"Could use a good cleaning"

Rooms could be cleaner.

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3.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.3

"Amenities are not the best"

Facilities in need of refurbishment.

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7.9

"Fantastic service"

Friendly service.

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7.7

"Great location"

Great location near lots of shopping.

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6.4

"Breakfast is average"

Breakfast is average.

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5.6

"Comfortable"

Somewhat comfortable and acceptably sized rooms.

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5.0

"Room is all right"

Average sized rooms.

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3.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.1

"Amenities are not the best"

Facilities in need of refurbishment.

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8.3

"Great location"

Great location.

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5.2

"Room is all right"

Room is all right.

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