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1-4-20, Ironai, Otaru-shi , Hokkaido , 047-0031, Otaru-shi, Japan

Review Score

Based on 1832 reviews

heart

7.9

Location

9.0

525 reviews

Breakfast

7.8

160 reviews

Service

7.5

304 reviews

Room

7.3

669 reviews

Comfort

7.0

308 reviews

Vibe

6.3

299 reviews

WiFi

3.8

8 reviews

Wellness Area

1.8

11 reviews

100% Verified Real Reviews

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9.0

"Great location"

Good location, close to public transport. Great sightseeing, restaurants and shopping nearby. Accessible by car, but parking is costly.

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7.8

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.5

"Fantastic service"

Professional service and good reception, but so-so housekeeping. Laundry service can be improved.

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7.3

"Great room"

Rooms are large and mostly clean, with great beds. Bathrooms are large but with substandard cleaning. Great balconies with beautiful views and excellent furniture. Outdated, poorly maintained rooms with insufficient A/C.

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7.0

"Rather comfortable"

Fairly comfortable, yet noisy rooms with poor A/C. Spacious rooms and bathrooms, and comfortable beds.

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6.3

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel. Luxurious Hotel. Entrance area is not particularly attractive. Good for traveling with friends. Good choice for a city trip. Suitable for solo travelers.

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3.8

"Complaints about WiFi"

Wifi quality could be improved.

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1.8

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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8.9

"Great location"

Great location. Good shopping and sightseeing. Easy car access but inadequate parking.

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8.0

"Fantastic service"

Professional service and good reception, but so-so housekeeping.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.9

"Great room"

Large rooms, great views, comfortable beds, and nice furniture. Decent but outdated rooms with inadequate A/C. Bathrooms are large but with substandard cleaning.

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6.7

"Decent vibe"

OK vibe and a friendly atmosphere. Stylish hotel. Hotel could use some updating.

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9.0

"Great location"

Great location. Good shopping and sightseeing. Easy car access but inadequate parking.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.6

"Fantastic service"

Professional service and good reception.

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6.3

"Room is all right"

Great beds with excellent views in acceptably sized and badly-maintained. Large, so-so bathroom. Old, poorly maintained rooms.

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5.8

"Comfortable"

Noisy, moderately comfortable, and modestly sized rooms. Comfortable beds and spacious bathrooms.

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5.8

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Luxurious Hotel.

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8.7

"Great location"

Great location with excellent sightseeing.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.9

"Fantastic service"

Professional and warm service and acceptable housekeeping.

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7.8

"Great room"

Large rooms, great views, comfortable beds, and nice furniture. Fairly clean rooms, if old. Bathrooms are large but with substandard cleaning.

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7.1

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Could be quieter.

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6.4

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel.

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8.7

"Great location"

Great location.

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7.7

"Fantastic service"

Fantastic service.

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7.3

"Great room"

Great room.

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