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1-4-20, Ironai, Otaru-shi , Hokkaido , 047-0031, Otaru-shi, Japan

Review Score

Based on 1984 reviews

heart

7.9

Location

8.8

567 reviews

Breakfast

7.7

177 reviews

Room

7.4

747 reviews

Comfort

6.9

342 reviews

Service

6.9

338 reviews

Vibe

6.3

323 reviews

WiFi

5.3

10 reviews

Wellness Area

2.8

11 reviews

100% Verified Real Reviews

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8.8

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby. Accessible by car, but parking is costly. Close to public transport and the train.

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7.7

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.4

"Great room"

Large, reasonably clean rooms and comfortable beds. Great balconies with beautiful views and excellent furniture. Bathrooms are large but with substandard cleaning. Outdated, poorly maintained rooms with insufficient A/C. Shower can be a problem.

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6.9

"Comfortable"

Passably comfortable with mediocre beds and A/C. Spacious rooms and bathrooms.

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6.9

"Service is adequate"

Reception and service are alright. Friendly, professional service, however housekeeping is less well rated. Booking process should be better organized. Laundry service can be improved.

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6.3

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel. Luxurious Hotel. Entrance area is not particularly attractive. Good for traveling with friends. Good choice for a city trip. Suitable for solo travelers.

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5.3

"Regular internet service"

Average wifi quality.

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2.8

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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8.8

"Great location"

Great location. Good shopping and sightseeing. Easy car access but inadequate parking.

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7.8

"Tasty breakfast"

Tasty breakfast.

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7.6

"Great room"

Spacious rooms with lovely furniture and beautiful views. Beds are OK, but rooms are old, poorly cleaned, and inadequately maintained. Bathrooms are large but with substandard cleaning.

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7.0

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping.

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6.4

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel.

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8.6

"Great location"

Great location. Good shopping and sightseeing. Easy car access but inadequate parking.

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8.0

"Tasty breakfast"

Tasty breakfast.

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6.4

"Room is all right"

Great views, with average beds, relatively well-sized and tidy enough. Large, so-so bathroom. Outdated rooms needing maintenance, but the furniture is alright.

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6.1

"Service is adequate"

Reception and service are alright. Friendly, professional service, however housekeeping is less well rated.

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5.9

"Comfortable"

Rooms adequately-sized and relatively comfortable but too noisy. Spacious bathroom.

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5.9

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Luxurious Hotel. Stylish hotel.

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8.8

"Great location"

Great location with excellent sightseeing.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.7

"Great room"

Large rooms and bathrooms, excellent views, and nice furniture. Old rooms, yet somewhat clean with nice beds.

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7.3

"Fantastic service"

Friendly and professional service with decent reception and housekeeping.

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7.1

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms. Average beds and loud rooms.

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6.4

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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8.7

"Great location"

Great location.

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7.3

"Great room"

Great room.

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7.2

"Fantastic service"

Fantastic service.

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