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1-4-20, Ironai, Otaru-shi , Hokkaido , 047-0031, Otaru-shi, Japan

Review Score

Based on 2681 reviews

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8.1

Location

8.7

743 reviews

WiFi

8.7

12 reviews

Room

7.9

955 reviews

Breakfast

7.6

222 reviews

Service

7.3

452 reviews

Value for money

6.5

160 reviews

Comfort

6.4

455 reviews

Wellness Area

3.3

12 reviews

100% Verified Real Reviews

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8.7

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby. Accessible by car, but parking is costly.

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8.7

"Good internet service"

Good internet service. Average wifi quality.

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7.9

"Great room"

Moderately-sized rooms with great beds. Balconies are nice with lovely views, although rooms are outdated. Reasonably clean rooms with standard furniture, although maintenance levels and air conditioning are poor. Bathrooms are large but with substandard cleaning. Shower can be a problem.

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7.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.3

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping. Booking process should be better organized. Recreation staff is nice. Laundry service can be improved.

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6.5

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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6.4

"Comfortable"

Rooms adequately-sized but noisy with poor A/C. Comfortable beds and spacious bathrooms.

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3.3

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.0

"Great location"

Well-located, although unfortunately the parking isn't easy. Good shopping and sightseeing.

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8.2

"Great room"

Great rooms, with comfortable beds and lovely views. Furnishings and room sizes are standard. Bathrooms are large but with substandard cleaning. Old, poorly maintained, but acceptably clean rooms.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.7

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

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7.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Hotel could use some updating. Luxurious Hotel.

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8.5

"Great location"

Great location. Good shopping and sightseeing. Easy car access but inadequate parking.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.6

"Great room"

Great rooms, with comfortable beds and lovely views. Fine room size and cleanliness. The bathrooms are large but otherwise not very highly rated. Average furniture, but rooms need better maintenance.

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7.0

"Fantastic service"

Service is okay, but housekeeping is poorly reviewed. Efficient, friendly service with a nice reception.

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8.6

"Great location"

Great location.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.8

"Great room"

Lovely rooms with pleasant views. Fine room size and cleanliness.

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7.5

"Fantastic service"

Efficient, friendly service with a nice reception.

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6.4

"Comfortable"

Somewhat comfortable and acceptably sized rooms.

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