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1-4-20, Ironai, Otaru-shi , Hokkaido , 047-0031, Otaru-shi, Japan

Review Score

Based on 2291 reviews

heart

8.2

Bar and Beverages

10.0

5 reviews

Location

8.9

625 reviews

Room

8.1

828 reviews

Breakfast

7.4

185 reviews

Service

7.3

348 reviews

Vibe

7.2

331 reviews

Comfort

7.0

392 reviews

WiFi

6.9

12 reviews

Wellness Area

1.8

11 reviews

100% Verified Real Reviews

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10.0

"Bar is awesome"

Bar is awesome.

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8.9

"Great location"

Great location, close to the train station. Great sightseeing, restaurants and shopping nearby. Accessible by car, but parking is costly.

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8.1

"Great room"

Wonderful beds and views in big but old rooms. Bathrooms are large but with substandard cleaning. Reasonably clean rooms with standard furniture, although maintenance levels and air conditioning are poor. Shower can be a problem.

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7.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.3

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping. Smooth booking process. Laundry service can be improved.

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7.2

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Stylish hotel. Luxurious Hotel. Entrance area is not particularly attractive. Good for traveling with friends. Good choice for a city trip.

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7.0

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Deficient A/C and too noisy rooms.

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6.9

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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1.8

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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8.8

"Great location"

Great location, close to the train station. Good shopping and sightseeing. Easy car access but inadequate parking.

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8.4

"Great room"

Large rooms, great views, comfortable beds, and nice furniture. Bathrooms are large but with substandard cleaning. Old, poorly maintained, but acceptably clean rooms.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.5

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

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7.1

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Hotel could use some updating. Luxurious Hotel.

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8.7

"Great location"

Great location. Good shopping and sightseeing. Easy car access but inadequate parking.

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7.8

"Great room"

Amply-sized rooms with excellent beds and superb views. Large, so-so bathroom. Old, poorly maintained, but acceptably clean rooms.

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7.6

"Tasty breakfast"

Tasty breakfast.

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6.7

"Service is adequate"

Standard service overall, though very professional, and OK reception.

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6.6

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Luxurious Hotel.

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6.5

"Comfortable"

Decently comfortable but somewhat noisy. Spacious rooms and bathrooms, and comfortable beds.

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8.9

"Great location"

Great location with excellent sightseeing.

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7.8

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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7.7

"Great room"

Large rooms and bathrooms, and great views. Room cleanliness is acceptable.

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7.5

"Tasty breakfast"

Tasty breakfast.

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7.0

"Rather comfortable"

Decently comfortable but somewhat noisy. Spacious rooms and bathrooms.

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6.6

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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