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165, Jalan Sultan Abdul Samad , 5470, Kuala Lumpur, Malaysia

Review Score

Based on 1876 reviews

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8.0

Location

9.2

621 reviews

Value for money

8.9

208 reviews

Service

8.8

455 reviews

Cleanliness

7.9

230 reviews

WiFi

7.2

65 reviews

Room

6.3

537 reviews

Breakfast

6.3

297 reviews

Comfort

6.0

220 reviews

Vibe

3.3

154 reviews

Pool

2.0

5 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location. Near the city centre with nearby dining and shopping, and okay sightseeing. Easy car access but inadequate parking. Close to the train station and the airport.

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8.9

"Best value for money"

Best value for money.

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8.8

"Fantastic service"

Professional, friendly service, and great reception and management. Great hotel security. Housekeeping is satisfactory.

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7.9

"Clean"

Clean hotel facilities. Clean rooms. The bathrooms and dining area need some cleaning.

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7.2

"Good internet service"

Good internet service. Wifi quality could be improved.

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6.3

"Room is all right"

Medium sized, clean rooms with lovely views and comfortable beds. Mediocre sized, poorly cleaned bathrooms. Inadequate minibars in older, poorly-maintained rooms. People dislike the TVs, A/C, and furniture. Shower can be a problem.

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6.3

"Breakfast is average"

Breakfast is average.

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6.0

"Comfortable"

Room size and comfort are OK, but beds are great. Decent-sized bathrooms, but noisy rooms and insufficient A/C.

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3.3

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel is relatively luxurious. Entrance area is ok. Fine for a budget trip. Suitable for solo travelers. Good choice for a city trip.

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2.0

"Pool should be renewed"

Pool should be renewed.

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8.8

"Great location"

Great location, close to the train station.

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8.6

"Fantastic service"

Friendly service.

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7.5

"Clean"

Clean hotel facilities. Clean rooms.

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6.2

"Comfortable"

Room size and comfort are OK, but beds are great.

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5.9

"Breakfast is average"

Breakfast is average.

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5.8

"Room is all right"

Rooms are clean but old, with a moderate size and comfortable beds. Guests complained about minibars and bathrooms.

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5.6

"Regular internet service"

Regular internet service.

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2.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.2

"Great location"

Great location near lots of shopping.

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8.8

"Fantastic service"

Friendly service.

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8.0

"Clean"

Clean rooms.

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7.3

"Delicious food"

Delicious food.

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6.2

"Comfortable"

Room size and comfort are OK, but beds are great.

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6.0

"Room is all right"

Great beds in clean and decently sized rooms.

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5.8

"Breakfast is average"

Breakfast is average.

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9.2

"Great location"

Great location.

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8.9

"Fantastic service"

Friendly service.

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8.1

"Clean"

Clean rooms.

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6.2

"Breakfast is average"

Breakfast is average.

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5.9

"Room is all right"

Tidy rooms with excellent beds.

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5.9

"Comfortable"

Relatively comfortable, with good beds.

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2.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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