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165, Jalan Sultan Abdul Samad , 5470, Kuala Lumpur, Malaysia

Review Score

Based on 1690 reviews

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8.0

Location

9.4

629 reviews

Service

9.2

462 reviews

Value for money

8.7

199 reviews

Cleanliness

8.0

213 reviews

Comfort

6.0

202 reviews

Breakfast

5.9

248 reviews

Amenities

5.6

100 reviews

Room

5.4

494 reviews

WiFi

4.7

78 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location. Near public transport, airport, and train station. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking.

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9.2

"Fantastic service"

Great, friendly housekeeping. Professional service, management and reception. Great hotel security.

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8.7

"Best value for money"

Best value for money. Acceptable breakfast prices. Affordable food.

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8.0

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so. Dining area could have been cleaner.

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6.0

"Comfortable"

Rooms are of average size, not too noisy, and comfortable enough. Beds are great, but A/C is lacking.

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5.9

"Breakfast is average"

Decent and moderately priced breakfast.

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5.6

"Ordinary amenities"

Mediocre building with old facilities. Great hotel grounds with a beautiful entrance area. Well-suited elevator.

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5.4

"Room is all right"

Medium sized, clean rooms with lovely views and comfortable beds. Substandard furniture, A/C, minibar and TV's. Clean enough rooms, but old and poorly-maintained.

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4.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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9.2

"Great location"

Great location with good access by car. Close to shopping and the train.

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7.8

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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6.2

"Comfortable"

Rooms are of average size, not too noisy, and comfortable enough. Beds are great, but A/C is lacking.

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5.8

"Breakfast is average"

Breakfast is average.

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5.8

"Ordinary amenities"

Average hotel building.

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5.3

"Room is all right"

Great beds in clean and decently sized rooms. Old, inaqequately maintained rooms with poor minibars and A/C. Bathrooms are not great, but moderately clean.

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4.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.4

"Great location"

Great location with good access by car. Close to public transport and the train. Good shopping and sightseeing.

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9.1

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.0

"Clean"

Clean rooms.

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6.1

"Comfortable"

Room size and comfort are OK, but beds are great. Deficient A/C and too noisy rooms.

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5.8

"Room is all right"

Great beds in clean and decently sized rooms. Outdated badly kept up rooms with inadequate televisions and air conditioners.

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5.5

"Breakfast is average"

Breakfast is average.

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4.6

"Complaints about WiFi"

Complaints about WiFi.

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9.3

"Fantastic service"

Friendly service.

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9.3

"Great location"

Great location.

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8.3

"Clean"

Clean rooms.

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7.3

"Delicious food"

Delicious food.

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6.1

"Comfortable"

Room size and comfort are OK, but beds are great.

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5.8

"Room is all right"

Great beds in clean and decently sized rooms.

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5.7

"Breakfast is average"

Breakfast is average.

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3.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.5

"Great location"

Great location.

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9.4

"Fantastic service"

Fantastic service.

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5.7

"Room is all right"

Room is all right.

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