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165, Jalan Sultan Abdul Samad , 5470, Kuala Lumpur, Malaysia

Review Score

Based on 1702 reviews

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8.0

Location

9.3

615 reviews

Service

9.1

446 reviews

Value for money

8.7

211 reviews

Cleanliness

8.0

224 reviews

Breakfast

6.2

255 reviews

Comfort

6.0

207 reviews

Room

5.6

507 reviews

WiFi

4.8

77 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking. Close to the train station and the airport.

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9.1

"Fantastic service"

Great, friendly housekeeping. Professional service, management and reception. Great hotel security.

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8.7

"Best value for money"

Best value for money. Fair breakfast prices.

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8.0

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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6.2

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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6.0

"Comfortable"

Room size and comfort are OK, but beds are great. Decent-sized bathrooms, but noisy rooms and insufficient A/C.

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5.6

"Room is all right"

Medium sized, clean rooms with lovely views and comfortable beds. Bathrooms aren't perfect, but okay size and clean enough. Old rooms with substandard TV's, furniture and air conditioning. Room need better maintenance, and minibars are not great. Shower can be a problem.

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4.8

"Complaints about WiFi"

Complaints about WiFi.

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9.1

"Fantastic service"

Efficient, friendly service with a nice reception.

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9.1

"Great location"

Great location with good access by car. Close to shopping and the train.

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7.7

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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6.3

"Comfortable"

Room size and comfort are OK, but beds are great. Deficient A/C and too noisy rooms.

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6.1

"Breakfast is average"

Breakfast is average.

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5.5

"Room is all right"

Great beds in clean and decently sized rooms. Old, inaqequately maintained rooms with poor minibars and A/C. Bathrooms are not great, but moderately clean.

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4.8

"Complaints about WiFi"

Complaints about WiFi.

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9.4

"Great location"

Great location, with good shopping nearby and easy access by car. Close to public transport and the train.

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9.0

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.0

"Clean"

Clean rooms.

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6.1

"Comfortable"

Comfortable, reasonably large rooms with excellent beds, but noisy.

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5.7

"Room is all right"

Great beds in clean and decently sized rooms. Old, rooms with deficient maintenance and poor bathrooms and televisions.

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5.6

"Breakfast is average"

Breakfast is average.

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4.5

"Complaints about WiFi"

Wifi quality could be improved.

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9.4

"Great location"

Great location.

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9.2

"Fantastic service"

Friendly service.

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8.1

"Clean"

Clean rooms.

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7.4

"Delicious food"

Delicious food.

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6.1

"Breakfast is average"

Breakfast is average.

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6.0

"Comfortable"

Relatively comfortable, with good beds.

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5.9

"Room is all right"

Clean, decent rooms with great beds but lacking bathrooms.

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3.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.4

"Great location"

Great location.

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5.8

"Room is all right"

Room is all right.

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