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3 1 20 ARIAKE KOTO-KU , 135 0063, Tokyo, Japan

Review Score

Based on 3169 reviews

heart

8.0

Location

9.0

1109 reviews

Wellness Area

8.9

138 reviews

Amenities

8.1

526 reviews

Food

7.9

290 reviews

Breakfast

7.7

238 reviews

Comfort

7.6

687 reviews

Room

7.3

1329 reviews

Service

7.2

947 reviews

Cleanliness

6.3

393 reviews

WiFi

6.3

33 reviews

100% Verified Real Reviews

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9.0

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby. Near public transport, airport, and train station. Good car access, but so-so parking. Close to business sites. City centre is hard to reach.

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8.9

"Great wellness & sports facilities"

Awesome wellness and fitness areas. Wellness staff could be friendlier.

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8.1

"Great amenities"

Great outdoor sports facilities and impressive hotel buildings. Decent hotel grounds and entrance area. Elevator is ok. Smoking area is not nice. Good handicap accessible facilities. Relatively new facilities.

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7.9

"Delicious food"

Great dining experience, with a good menu, side dishes, desserts, and fruits. Normally priced food.

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7.7

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.6

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms. Quiet rooms with comfortable beds and standard air conditioning.

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7.3

"Great room"

Big rooms with great beds and views, acceptably clean. Bathrooms are large but with substandard cleaning. Rooms relatively well-maintained but rooms outdated. Air conditioning and TV's are decent. Complaints about minibars and kitchenettes.

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7.2

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Good shuttle service. Booking process is sufficient. Recreation staff is nice. Hotel security is ok. Standard laundry service. Wellness staff could be friendlier.

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6.3

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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6.3

"Regular internet service"

WiFi is good value.

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9.1

"Great location"

Great location, close to the train station. Good shopping and sightseeing. Reasonably accessible by car. Close to business sites.

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9.0

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.1

"Great amenities"

Good handicap accessible facilities. Pleasant surroundings and charming hotel buildings. Elevator is ok. Smoking area is not nice.

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7.8

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms. Quiet rooms with comfortable beds and standard air conditioning.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.2

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Booking process is sufficient. Recreation staff is nice. Good shuttle service.

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7.2

"Great room"

Fantastic beds and views in big, decently maintained rooms. Bathrooms are large but with substandard cleaning. Moderately tidy rooms, with average A/C. Shower can be a problem.

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6.1

"Regular internet service"

Average wifi quality.

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5.7

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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8.9

"Great location"

Great location, close to the train station. Good shopping and sightseeing. Good car access, but so-so parking.

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8.7

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.1

"Great amenities"

Nice building. Decent hotel grounds and entrance area. Elevator is ok.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.2

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Good shuttle service. Booking process is sufficient.

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7.2

"Great room"

Amply-sized rooms with excellent beds and superb views. Bathrooms are large but with substandard cleaning. Moderately tidy rooms, with average A/C. Shower was ok.

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7.1

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms. Quiet rooms with comfortable beds and standard air conditioning.

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9.0

"Great location"

Great location. Good shopping and sightseeing. Close to public transport and the train. Good car access, but so-so parking.

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8.9

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.1

"Great amenities"

Pleasant surroundings and charming hotel buildings.

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7.8

"Tasty breakfast"

Tasty breakfast.

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7.6

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Good shuttle service. Booking process is sufficient.

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7.0

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms. Quiet rooms with comfortable beds and standard air conditioning.

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6.6

"Room is all right"

Big rooms with great beds and views, acceptably clean. Bathrooms are large but with substandard cleaning. Rooms are reasonably maintained and have okay A/C.

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5.9

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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9.3

"Great location"

Great location with good access by car. Close to shopping and the train. Close to business sites.

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9.1

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.7

"Rather comfortable"

Large, comfortable rooms. Tranquil room with excellent beds and sizable bathrooms.

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8.6

"Great room"

Amply-sized rooms with excellent beds and superb views. Bathrooms are large but with substandard cleaning. Relatively clean and well-maintained rooms.

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8.5

"Great amenities"

Nice building. Elevator is ok.

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7.5

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Booking process is sufficient. Recreation staff is nice.

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7.3

"Tasty breakfast"

Tasty breakfast.

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7.1

"Clean"

Clean hotel facilities. Cleanliness is lacking in rooms and bathrooms.

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