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1-20-3, Higashi Gotanda, Shinagawa-ku, Tokyo , 141-0022, Tokyo, Japan

Review Score

Based on 352 reviews

heart

7.2

Location

8.8

151 reviews

Service

7.8

74 reviews

Comfort

7.1

64 reviews

Room

6.5

121 reviews

Breakfast

4.3

11 reviews

Amenities

4.0

27 reviews

Cleanliness

3.7

28 reviews

Vibe

3.0

33 reviews

WiFi

2.2

17 reviews

100% Verified Real Reviews

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8.8

"Great location"

Great location near lots of shopping. Train station is close.

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7.8

"Fantastic service"

Professional service and good reception, but so-so housekeeping. Booking process is sufficient.

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7.1

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise level is acceptable.

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6.5

"Room is all right"

Rooms are standard overall, but very spacious with comfortable beds. Decently-clean rooms with spacious bathrooms. Complaints about age, cleanliness, and furnishing of the rooms. Shower can be a problem.

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4.3

"Breakfast can be improved"

Breakfast can be improved.

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4.0

"Amenities are not the best"

Uninspiring buildings and a so-so entrance area.

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3.7

"Could use a good cleaning"

Bathrooms are relatively clean, but rooms are less well cleaned. Moderately clean hotel facilities.

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3.0

"Vibe is not too good"

Vibe is not too good. Atmosphere could be friendlier. Hotel could use some updating. Entrance area is ok.

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2.2

"Complaints about WiFi"

Wifi quality could be improved.

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9.0

"Great location"

Great location near lots of shopping. Train station is close.

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7.8

"Fantastic service"

Great service, especially at reception.

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7.3

"Rather comfortable"

Large, comfortable rooms, reasonably quiet with great beds.

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6.0

"Room is all right"

Rooms are acceptable but need cleaning. Large rooms, great bathrooms, and comfortable beds.

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4.0

"Could use a good cleaning"

Rooms could be cleaner.

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3.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.9

"Vibe is not too good"

Vibe is not too good.

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2.4

"Complaints about WiFi"

Wifi quality could be improved.

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8.7

"Great location"

Great location, close to the train station.

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7.6

"Fantastic service"

Great service, especially at reception.

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6.3

"Room is all right"

Rooms are acceptable but need cleaning. Huge rooms with great bathrooms.

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4.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.2

"Could use a good cleaning"

Rooms could be cleaner.

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2.8

"Vibe is not too good"

Vibe is not too good.

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2.0

"Complaints about WiFi"

Wifi quality could be improved.

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