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1-20-3, Higashi Gotanda, Shinagawa-ku, Tokyo , 141-0022, Tokyo, Japan

Review Score

Based on 342 reviews

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7.2

Location

8.8

144 reviews

Service

7.5

76 reviews

Breakfast

6.3

8 reviews

Room

6.2

113 reviews

Amenities

4.7

30 reviews

Cleanliness

4.1

32 reviews

Vibe

3.3

36 reviews

WiFi

2.0

18 reviews

100% Verified Real Reviews

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8.8

"Great location"

Great location near lots of shopping. Train station is close.

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7.5

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping. Booking process is sufficient.

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6.3

"Breakfast is average"

Breakfast is average.

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6.2

"Room is all right"

Rooms are standard overall, but very spacious with comfortable beds. Poorly cleaned rooms with uncomfortable furniture. Bathrooms are large but with substandard cleaning. Shower can be a problem.

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4.7

"Amenities are not the best"

Facilities in need of refurbishment.

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4.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.3

"Vibe is not too good"

Vibe is not too good. Atmosphere could be friendlier. Hotel could use some updating.

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2.0

"Complaints about WiFi"

Wifi quality could be improved.

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9.0

"Great location"

Great location near lots of shopping. Train station is close.

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7.7

"Fantastic service"

Professional service and good reception.

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6.8

"Comfortable"

Spacious, moderately comfortable rooms with excellent beds, but noise problems.

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6.0

"Room is all right"

Rooms are acceptable but need cleaning. Comfortable beds in spacious rooms.

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4.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.2

"Could use a good cleaning"

Rooms could be cleaner.

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3.4

"Vibe is not too good"

Vibe is not too good. Atmosphere could be friendlier.

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1.9

"Complaints about WiFi"

Wifi quality could be improved.

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8.6

"Great location"

Great location, close to the train station.

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7.1

"Fantastic service"

Great service, especially at reception.

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6.1

"Room is all right"

Rooms and bathrooms are alright. Big rooms, although there are complaints about cleanliness.

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4.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.7

"Vibe is not too good"

Vibe is not too good.

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3.6

"Could use a good cleaning"

Rooms could be cleaner.

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2.4

"Complaints about WiFi"

Wifi quality could be improved.

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