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7 27 9, Shinjuku, Shinjuku ku, Tokyo 160 0022, Japan. , 1600022, Tokyo, Japan

Review Score

Based on 3286 reviews

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8.4

Location

9.4

1333 reviews

Service

8.6

712 reviews

Cleanliness

8.3

348 reviews

Vibe

8.2

152 reviews

Breakfast

7.2

103 reviews

Room

5.6

1190 reviews

WiFi

4.6

67 reviews

Comfort

4.0

757 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location. Close to public transport and the train. Central location with great sightseeing, dining out and shopping. Excellent parking and car access.

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8.6

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Great hotel security. Laundry service can be improved. Smooth booking process.

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8.3

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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8.2

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Modern Hotel. Pleasant entrance area. Luxurious Hotel. Hotel is relatively stylish. Suitable for solo travelers. Good for traveling with friends. Good choice for a city trip.

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7.2

"Tasty breakfast"

Tasty breakfast.

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5.6

"Room is all right"

Clean, new, decent rooms and great views. Small rooms and badly rated minibars. Bathrooms clean enough and adequately sized. Decent beds and A/C. Guests didn't love the furnishing or kitchenettes. Great shower.

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4.6

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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4.0

"More comfort would be nice"

Small room but A/C is sufficient. Okay beds and quiet enough rooms. Medium sized bathroom.

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9.5

"Great location"

Great location with good access by car. Close to public transport and the train. Shopping, restaurants and bars in the area are great.

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8.5

"Clean"

Clean hotel facilities. Clean rooms.

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8.5

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.1

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Modern Hotel.

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7.2

"Tasty breakfast"

Tasty breakfast.

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4.7

"Room needs to be improved"

Rooms are relatively new, with acceptable beds, but less ideal size and furnishings. Clean rooms with great views and standard bathrooms. Great shower. Standard air conditioning.

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4.2

"Complaints about WiFi"

Wifi quality could be improved.

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2.9

"More comfort would be nice"

Less comfortable and small, but quiet, rooms. Decent beds and A/C.

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9.6

"Great location"

Great location, with good shopping nearby and easy access by car. Close to public transport and the train.

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8.5

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.3

"Clean"

Clean rooms.

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8.1

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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6.9

"Room is all right"

Small, but clean, rooms with so-so bathrooms.

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6.3

"Breakfast is average"

Breakfast is average.

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4.8

"More comfort would be nice"

Small, uncomfortable, but not too noisy rooms.

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9.3

"Great location"

Great location with good access by car. Close to public transport and the train. Good shopping and sightseeing.

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8.5

"Fantastic service"

Reception and housekeeping are great and service is attentive.

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8.3

"Clean"

Clean hotel facilities. Clean rooms.

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7.2

"Tasty breakfast"

Tasty breakfast.

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4.8

"Room needs to be improved"

Small but clean rooms. Bathrooms and beds are acceptable.

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3.4

"More comfort would be nice"

Noise is as expected, as are the beds, although rooms are small and generally uncomfortable.

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9.1

"Great location"

Great location, with good shopping nearby and easy access by car. Close to public transport and the train.

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8.7

"Fantastic service"

Professional service and good reception.

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8.2

"Clean"

Clean rooms.

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7.9

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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6.7

"Room is all right"

Rooms, bathrooms and beds are decent. Small but clean rooms.

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4.4

"More comfort would be nice"

Noise is as expected, as are the beds, although rooms are small and generally uncomfortable.

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