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2 3 1 YOYOGI SHIBUYA KU , 1510053, Tokyo, Japan

Review Score

Based on 9259 reviews

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8.4

Location

9.8

3972 reviews

Service

8.3

1972 reviews

Cleanliness

8.0

780 reviews

Breakfast

6.8

359 reviews

Room

4.6

2812 reviews

WiFi

4.1

161 reviews

Comfort

3.1

1779 reviews

Wellness Area

2.5

51 reviews

100% Verified Real Reviews

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9.8

"Great location"

Great location. Near public transport, airport, and train station. Central location with great sightseeing, dining out and shopping. Excellent parking and car access.

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8.3

"Fantastic service"

Friendly, professional service, and good reception, but some complaints with restaurant service. Management and housekeeping are decent. Laundry service can be improved. Great hotel security. Concierge service is average. Room service is perfect. Recreation staff is nice.

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8.0

"Clean"

Rooms are clean, but bathrooms are not. Clean hotel facilities. Dining area is relatively clean.

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6.8

"Breakfast is average"

Breakfast is decent but expensive.

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4.6

"Room needs to be improved"

Small, old, poorly-maintained rooms with no view. Rooms are tidy, with decent beds. Small rooms and poorly cleaned bathrooms. Poor quality TV's, furniture, and kitchenettes. A/C and minibars are so-so.

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4.1

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.1

"More comfort would be nice"

Quiet, small, and uncomfortable rooms. Decent beds and A/C.

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2.5

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.8

"Great location"

Great location with good access by car. Near public transport, airport, and train station. Great sightseeing, restaurants and shopping nearby.

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9.0

"Fantastic service"

Nice reception with friendly service and standard housekeeping. Booking process is sufficient. Laundry service can be improved.

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8.1

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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6.8

"Breakfast is average"

Breakfast is decent but expensive.

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4.9

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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4.4

"Room needs to be improved"

Clean but small and poorly-maintained rooms with subpar furniture. Small rooms and poorly cleaned bathrooms. Decent beds and A/C. Old rooms with poor TVs and no views.

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2.8

"More comfort would be nice"

Quiet, small, and uncomfortable rooms. Decent beds and A/C.

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2.5

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.8

"Great location"

Great location with good access by car. Near public transport, airport, and train station. Great sightseeing, restaurants and shopping nearby.

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7.8

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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7.8

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Laundry service can be improved.

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6.7

"Breakfast is average"

Breakfast is average.

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4.4

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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4.0

"Room needs to be improved"

No views, poor furnishings and substandard room maintenance. Tidy rooms, but outdated and small with uncomfortable beds. Small rooms and poorly cleaned bathrooms. Standard air conditioning.

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2.8

"More comfort would be nice"

Bathrooms and rooms are small, lacking in comfort with below-average beds. Quiet rooms with decent A/C.

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2.3

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.8

"Great location"

Great location with good access by car. Near public transport, airport, and train station. Shopping, restaurants and bars in the area are great.

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8.3

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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7.9

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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6.6

"Breakfast is average"

Breakfast is decent but expensive.

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6.1

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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5.4

"Room is all right"

Clean, adequate rooms with okay beds and A/C. Small, inadequately maintained rooms with no views and poor furniture. Small rooms and poorly cleaned bathrooms.

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4.5

"Complaints about WiFi"

Wifi quality could be improved.

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3.8

"More comfort would be nice"

Quiet, small, and uncomfortable rooms. Decent beds and A/C.

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2.5

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.9

"Great location"

Great location, with good shopping nearby and easy access by car. Close to public transport and the train.

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8.5

"Fantastic service"

Friendly service.

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8.2

"Clean"

Clean rooms.

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6.7

"Breakfast is average"

Breakfast is average.

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5.4

"Room is all right"

Average, small but clean rooms with decent beds.

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3.6

"More comfort would be nice"

Small and uncomfortable rooms. Quiet rooms and beds are alright.

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