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SUNROUTE PLAZA SHINJUKU

  • hotel stars
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2 3 1 YOYOGI SHIBUYA KU , 1510053, Tokyo, Japan

Review score

Based on 8842 hotel review

heart

8.4

Location

9.9

4074 reviews

Service

8.6

2214 reviews

Food

8.3

326 reviews

Breakfast

7.1

314 reviews

Value for money

6.6

595 reviews

WiFi

6.5

147 reviews

Room

5.1

2788 reviews

Comfort

3.3

1753 reviews

100% Verified Real Reviews

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9.9

"Great location"

Great location. Near public transport, airport, and train station. Central location with great sightseeing, dining out and shopping. Excellent parking and car access.

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8.6

"Fantastic service"

Friendly, professional service, and good reception, but some complaints with restaurant service. Management and housekeeping are decent. Booking process is sufficient. Laundry service can be improved. Great concierge service. Great hotel security. Room service is perfect. Good shuttle service. Recreation staff is nice.

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8.3

"Delicious food"

Great dining experience with an excellent menu, great desserts, and excellent snacks. Food is a bit overpriced.

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7.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.6

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining.

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6.5

"Regular internet service"

Average wifi quality.

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5.1

"Room is all right"

Decent, but small and outdated, rooms, and badly reviewed minibars. Clean, well air conditioned rooms. Small rooms and poorly cleaned bathrooms. Beds and kitchenettes are so-so. Guests complain about maintenance, furnishing, TV's, and views. Shower was ok.

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3.3

"More comfort would be nice"

Less comfortable, small bathrooms and rooms with average beds. Great A/C in quiet rooms.

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9.8

"Great location"

Great location with good access by car. Near public transport, airport, and train station. Great sightseeing, restaurants and shopping nearby.

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9.0

"Fantastic service"

Efficient, friendly service with a nice reception. Laundry service can be improved.

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8.4

"Delicious food"

Great dining experience; menu is good but expensive.

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7.5

"Bar is awesome"

Bar is awesome.

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6.8

"Regular internet service"

Average wifi quality.

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6.8

"Breakfast is average"

Breakfast is decent but expensive.

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6.4

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining.

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4.7

"Room needs to be improved"

Clean but small and poorly-maintained rooms with subpar furniture. Decent beds and A/C. Small rooms and poorly cleaned bathrooms. Old rooms with poor TVs and no views. Shower was ok.

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3.0

"More comfort would be nice"

Quiet, small, and uncomfortable rooms. Decent beds and A/C.

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9.9

"Great location"

Great location with good access by car. Near public transport, airport, and train station. Central location with great sightseeing, dining out and shopping.

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8.3

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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8.3

"Delicious food"

Delicious food.

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8.1

"Fantastic service"

Professional and warm service and acceptable housekeeping. Laundry service can be improved.

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6.8

"Breakfast is average"

Breakfast is decent but expensive.

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6.7

"Regular internet service"

Average wifi quality. Free internet.

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4.5

"Room needs to be improved"

Rooms not well-kept, with poor beds and furniture. Old and small but clean rooms. Small rooms and poorly cleaned bathrooms. Average views and good A/C is adequate.

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2.9

"More comfort would be nice"

Bathrooms and rooms are small, lacking in comfort with below-average beds. Quiet rooms with decent A/C.

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9.8

"Great location"

Great location with good access by car. Near public transport, airport, and train station. Great sightseeing, restaurants and shopping nearby.

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8.6

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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8.5

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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7.8

"Great amenities"

Great buildings with exceptional entrance area, but outdated facilities.

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6.8

"Breakfast is average"

Breakfast is decent but expensive.

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6.5

"Fairly good value for money"

Fairly good value for money. High priced breakfast. Free internet.

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6.4

"Regular internet service"

Average wifi quality. Free internet.

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6.0

"Room is all right"

Rooms are clean and decent overall with okay beds. Small, poorly-maintained rooms with subpar furniture. Small rooms and poorly cleaned bathrooms. Good air conditioning. Shower was ok.

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9.9

"Great location"

Great location, with good shopping nearby and easy access by car. Close to public transport and the train.

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8.9

"Fantastic service"

Friendly service.

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8.7

"Clean"

Clean hotel facilities. Clean rooms.

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8.0

"Great amenities"

Nice building.

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7.4

"Tasty breakfast"

Tasty breakfast.

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6.6

"Fairly good value for money"

Fairly good value for money.

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5.5

"Room is all right"

Average rooms with standard beds. Small, clean rooms with poor bathrooms.

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3.6

"More comfort would be nice"

Uncomfortable, small rooms, with decent beds.

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