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2 3 1 YOYOGI SHIBUYA KU , 1510053, Tokyo, Japan

Review Score

Based on 8930 reviews

heart

8.4

Location

9.9

4041 reviews

Food

8.6

334 reviews

Service

8.5

2079 reviews

Amenities

7.8

327 reviews

Breakfast

6.8

336 reviews

Value for money

6.6

589 reviews

WiFi

5.7

146 reviews

Room

4.8

2785 reviews

Comfort

3.1

1758 reviews

Wellness Area

2.5

47 reviews

100% Verified Real Reviews

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9.9

"Great location"

Great location. Near public transport, airport, and train station. Central location with great sightseeing, dining out and shopping. Excellent parking and car access.

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8.6

"Delicious food"

Great dining with a well-priced, excellent menu and adequately clean restaurant. Great fruits and vegetables. Good sushi.

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8.5

"Fantastic service"

Friendly, professional service, and good reception, but some complaints with restaurant service. Management and housekeeping are decent. Laundry service can be improved. Great hotel security. Booking process is sufficient. Concierge service is average. Good shuttle service. Room service is average. Recreation staff is nice.

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7.8

"Great amenities"

Hotel buildings are impressive, particularly the entrance area, and surroundings are beautiful. Facilities in need of refurbishment. Elevator is ok. Unspectacular architecture. Smoking area is not nice.

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6.8

"Breakfast is average"

Breakfast is decent but expensive.

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6.6

"Fairly good value for money"

Fairly good value for money. High priced breakfast. Affordable food. Free internet.

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5.7

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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4.8

"Room needs to be improved"

Small, badly maintained rooms with poor minibars. Decent beds and views, poor furniture, and old rooms. Clean rooms, and nice kitchenettes. Small rooms and poorly cleaned bathrooms. Standard air conditioning. Shower was ok.

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3.1

"More comfort would be nice"

Quiet, small, and uncomfortable rooms. Decent beds and A/C.

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2.5

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.8

"Great location"

Great location with good access by car. Near public transport, airport, and train station. Great sightseeing, restaurants and shopping nearby.

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8.9

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Booking process is sufficient. Laundry service can be improved.

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8.6

"Delicious food"

Superior menu with average prices makes for great dining.

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7.0

"Bar is awesome"

Standard bar.

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6.9

"Breakfast is average"

Breakfast is decent but expensive.

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6.4

"Fairly good value for money"

Fairly good value for money. High priced breakfast. Normally priced food. Free internet.

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6.1

"Regular internet service"

Average wifi quality. Free internet.

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4.5

"Room needs to be improved"

Poorly maintained rooms with average A/C. Outdated, small rooms with poor furniture and TVs. Clean rooms, adequate beds, and okay views. Small rooms and poorly cleaned bathrooms. Shower was ok.

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2.7

"More comfort would be nice"

Quiet, small, and uncomfortable rooms. Decent beds and A/C.

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2.7

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.8

"Great location"

Great location with good access by car. Near public transport, airport, and train station. Great sightseeing, restaurants and shopping nearby.

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8.7

"Delicious food"

Menu is excellent with tasty food.

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7.9

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Standard laundry service.

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6.8

"Breakfast is average"

Breakfast is average.

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6.5

"Fairly good value for money"

Fairly good value for money. Free internet.

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5.6

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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4.1

"Room needs to be improved"

Guests complain about maintenance, age, furnishing, and size of rooms. Clean rooms, adequate beds, and okay views. Small rooms and poorly cleaned bathrooms. Standard air conditioning.

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2.7

"More comfort would be nice"

Quiet, small, and uncomfortable rooms. Decent beds and A/C.

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2.3

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.8

"Great location"

Great location with good access by car. Near public transport, airport, and train station. Shopping, restaurants and bars in the area are great.

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8.5

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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8.2

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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7.9

"Great amenities"

Great buildings with exceptional entrance area, but outdated facilities.

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6.7

"Breakfast is average"

Breakfast is decent but expensive.

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6.2

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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5.7

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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5.6

"Room is all right"

Clean, adequate rooms with okay beds and A/C. Small, poorly-maintained rooms with subpar furniture. Small rooms and poorly cleaned bathrooms.

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3.9

"More comfort would be nice"

Quiet, small, and uncomfortable rooms. Decent beds and A/C.

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2.5

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.9

"Great location"

Great location, with good shopping nearby and easy access by car. Close to public transport and the train.

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8.4

"Fantastic service"

Fantastic service.

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7.9

"Great amenities"

Nice building.

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6.7

"Breakfast is average"

Breakfast is average.

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6.4

"Fairly good value for money"

Fairly good value for money.

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5.5

"Room is all right"

Average, small but clean rooms with decent beds.

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3.7

"More comfort would be nice"

Uncomfortable, small rooms, with decent beds.

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