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Hotel Terrace Yokohama (BBH Hotel Group)

  • hotel stars
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3-95, Hanasaki-cho, Naka-ku, Yokohama-shi, Kanagawa , 231-0063, Yokohama-shi, Japan

Review score

Based on 852 hotel review

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7.6

Service

8.9

343 reviews

Breakfast

8.8

226 reviews

Location

8.3

283 reviews

WiFi

6.8

9 reviews

Room

6.3

406 reviews

Cleanliness

4.4

101 reviews

Vibe

2.9

146 reviews

100% Verified Real Reviews

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8.9

"Fantastic service"

Reception and housekeeping are great and service is attentive. Smooth booking process.

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8.8

"Tasty breakfast"

Great and affordable breakfast.

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8.3

"Great location"

Great location, close to the train station. Central location with great sightseeing, dining out and shopping. Not great access by car, with poorly rated parking.

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6.8

"Regular internet service"

Average wifi quality.

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6.3

"Room is all right"

Outdated rooms and furniture, with an okay view. Small rooms and poorly cleaned bathrooms. Poorly cleaned, outdated rooms with subpar TV's. Great beds and decent A/C. Shower was ok.

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4.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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2.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel. Suitable for solo travelers.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.7

"Great location"

Great location, close to the train station. Near downtown with great sightseeing and shopping.

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8.6

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Smooth booking process.

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6.6

"Room is all right"

Poorly cleaned, maintained, and updated rooms of average size. Great beds and decent A/C. Small rooms and poorly cleaned bathrooms.

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6.4

"Comfortable"

Average comfort, noise, and size, but wonderful beds. Small bathrooms and okay A/C.

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4.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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4.2

"Amenities are not the best"

Facilities in need of refurbishment.

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2.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.1

"Tasty breakfast"

Tasty breakfast.

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9.0

"Fantastic service"

Friendly service and great reception. Smooth booking process.

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8.3

"Great location"

Great location, close to the train station. Good shopping and sightseeing. Parking is rare.

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8.2

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.2

"Great room"

Excellent rooms with wonderful beds. Small rooms and poorly cleaned bathrooms. Acceptably sized but not well cleaned rooms.

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6.7

"Comfortable"

Rooms are of average size, not too noisy, and comfortable enough. Excellent beds but small bathrooms.

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3.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.9

"Tasty breakfast"

Tasty breakfast.

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8.8

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Smooth booking process.

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7.7

"Great location"

Great location near lots of shopping. Close to the train station, but difficult to park.

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6.1

"Room is all right"

Average-sized rooms with great beds. Acceptable rooms with small bathrooms. Dated, poorly cleaned rooms.

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3.1

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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9.2

"Fantastic service"

Friendly service and great reception.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.3

"Great location"

Great location near lots of shopping. Train station is close.

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6.7

"Comfortable"

Rooms are of average size, not too noisy, and comfortable enough. Excellent beds but small bathrooms.

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6.4

"Room is all right"

Average-sized rooms with great beds. Small rooms and poorly cleaned bathrooms. Dated, poorly cleaned rooms.

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4.2

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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4.0

"Amenities are not the best"

Facilities in need of refurbishment.

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2.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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