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HOTEL UNIVERSEL QUEBEC

  • hotel stars
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2300 CHEMIN SAINTE-FOY , G1V 1S5, Notre-Dame-des-Anges, Canada

Review Score

Based on 2099 reviews

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7.3

Location

7.6

286 reviews

Pool

6.9

284 reviews

Wellness Area

6.6

159 reviews

Service

5.7

357 reviews

Cleanliness

5.6

189 reviews

Breakfast

4.0

38 reviews

Room

3.9

699 reviews

Comfort

3.7

401 reviews

WiFi

3.4

40 reviews

100% Verified Real Reviews

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7.6

"Great location"

Great location. Parking is rare. Near enough to the city centre, with great sightseeing, shopping, and dining. Convenient car access and well-priced parking.

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6.9

"Ordinary pool"

Ordinary pool. Clean pool area.

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6.6

"Sufficient wellness & sports facilities"

Fitness area is subpar but wellness area/options are acceptable. Sauna not so nice. Clean wellness & sports facilities.

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5.7

"Service is adequate"

Okay reception, poor housekeeping, and friendly but unprofessional service. Recreation staff could be nicer.

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5.6

"Quite clean"

Rooms and pool area moderately clean but bathrooms are poorly cleaned. Hotel facilities could use a good clean. Clean wellness & sports facilities.

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4.0

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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3.9

"Room needs to be improved"

Old, badly-maintained rooms with poor views. Small, decently clean rooms with poorly rated furnishing. Small rooms and poorly cleaned bathrooms. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

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3.7

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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3.4

"WiFi system needs upgrading"

Wifi quality could be improved.

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7.5

"Great location"

Great location. Parking is rare. Reasonably central, close to sightseeing and shopping. Affordable parking.

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6.6

"Ordinary pool"

Ordinary pool.

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6.5

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities. Sauna not so nice.

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5.7

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

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5.7

"Service is adequate"

Okay reception, poor housekeeping, and friendly but unprofessional service.

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4.2

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Stylish hotel. Entrance area is not particularly attractive.

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4.1

"Breakfast can be improved"

Breakfast can be improved.

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3.6

"Room needs to be improved"

Rooms are large enough and clean enough, but with flawed maintenance and subpar beds. Small rooms and poorly cleaned bathrooms. Old rooms with complaints about the furniture, minibars, and A/C. Shower can be a problem.

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3.5

"WiFi system needs upgrading"

Wifi quality could be improved.

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3.4

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Small bathrooms, okay room size, but complaints about bed comfort.

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7.3

"Great location"

Well-located hotel, although unfortunately the parking isn't easy. Medium distance to city centre.

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6.5

"Ordinary pool"

Ordinary pool.

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6.5

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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5.3

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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5.2

"Service is adequate"

Decent reception, with friendly but unprofessional staff.

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4.2

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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4.2

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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4.0

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Small bathrooms, okay room size, but complaints about bed comfort.

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3.9

"Room needs to be improved"

Inadequate minibars in older, poorly-maintained rooms. Guests complain about the beds, A/C, furnishings, and views. Fine room size and cleanliness. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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3.2

"WiFi system needs upgrading"

Wifi quality could be improved.

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7.3

"Great pool"

Great pool.

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7.3

"Great location"

Great location.

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7.2

"Best value for money"

Best value for money.

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6.0

"Service is adequate"

Service is adequate.

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5.1

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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3.5

"Room needs to be improved"

Rooms are poorly maintained and cleaned, with poorly rated beds.

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3.2

"More comfort would be nice"

Not very comfortable, with poor beds.

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7.9

"Great location"

Great location.

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6.9

"Ordinary pool"

Ordinary pool.

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6.9

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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6.0

"Service is adequate"

Service is adequate.

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4.1

"More comfort would be nice"

Room sizes are okay, but below average comfort and beds.

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4.0

"Room needs to be improved"

Rooms are outdated and have beds described by guests as uncomfortable.

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