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4-3-1, Oi, Shinagawa-ku, Tokyo, 140-0014, Tokyo, Japan

Review Score

Based on 1072 reviews

heart

8.3

Location

9.7

538 reviews

Amenities

8.9

195 reviews

Service

8.3

328 reviews

Vibe

8.2

93 reviews

Cleanliness

7.6

162 reviews

Room

7.5

496 reviews

Breakfast

5.7

43 reviews

WiFi

3.3

18 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location, close to the train station. Near downtown with great sightseeing and shopping. Fairly accessible by car with easy parking.

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8.9

"Great amenities"

New facilities with a great entrance area. Well-suited elevator. Pleasant hotel grounds. Smoking area is not nice.

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8.3

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Booking process is sufficient. Great hotel security. Recreation staff is nice.

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8.2

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Modern Hotel. Pleasant entrance area. Luxurious Hotel. Stylish hotel. Suitable for solo travelers.

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7.6

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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7.5

"Great room"

Picturesque views, cozy beds and standard TV's in clean rooms. Furnishings and room sizes are standard. Bathrooms are large but with substandard cleaning. Well-maintained rooms with great A/C. Shower can be a problem. Minibar can be a problem.

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5.7

"Breakfast is average"

Breakfast is average.

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3.3

"Complaints about WiFi"

Wifi quality could be improved.

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9.6

"Great location"

Great location near lots of shopping. Train station is close.

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8.7

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.6

"Great amenities"

Nice building.

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8.6

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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8.2

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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7.9

"Great room"

Rooms are clean, but bathrooms are not. Great beds with excellent views in acceptably sized and badly-maintained. Well-maintained rooms with great A/C.

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7.4

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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9.8

"Great location"

Great location near lots of shopping. Train station is close.

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9.0

"Great amenities"

Nice building.

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8.7

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.3

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Modern Hotel.

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8.2

"Fantastic service"

Nice reception with friendly service and standard housekeeping. Booking process is sufficient.

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8.0

"Clean"

Clean hotel facilities. Clean rooms.

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7.9

"Great room"

Great beds in clean and decently sized rooms. The bathrooms are large but otherwise not very highly rated. Well-maintained rooms with great A/C.

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6.7

"Comfortable"

Rooms are of average size, not too noisy, and comfortable enough. Great A/C, comfortable beds, and large bathrooms.

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5.7

"Breakfast is average"

Breakfast is average.

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9.6

"Great location"

Great location near lots of shopping. Train station is close.

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9.0

"Great amenities"

Nice building.

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8.1

"Fantastic service"

Great service, especially at reception.

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7.3

"Clean"

Relatively clean rooms. Bathroom needs cleaning.

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7.1

"Great room"

Great rooms, with comfortable beds and lovely views. Average sized rooms which are decently clean, but with cleanliness problems in the bathrooms.

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9.7

"Great location"

Great location near lots of shopping. Train station is close.

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9.1

"Great amenities"

Nice building.

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8.6

"Fantastic service"

Great service, especially at reception.

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7.3

"Clean"

Relatively clean rooms.

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7.1

"Great room"

Small but good rooms. Room cleanliness is acceptable.

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