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4-3-1, Oi, Shinagawa-ku, Tokyo, 140-0014, Tokyo, Japan

Review Score

Based on 1151 reviews

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8.3

Location

9.7

573 reviews

Amenities

8.7

207 reviews

Service

8.3

340 reviews

Room

7.5

518 reviews

Comfort

6.5

228 reviews

Breakfast

5.1

47 reviews

WiFi

4.7

21 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location. Near downtown with great sightseeing and shopping. Good parking, close to the train station.

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8.7

"Great amenities"

Hotel buildings are impressive, particularly the entrance area, and surroundings are beautiful. Well-suited elevator. Smoking area is not nice.

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8.3

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Booking process is sufficient. Great hotel security. Recreation staff is nice.

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7.5

"Great room"

Tidy, well-kept rooms with great A/C. Reasonably sized rooms but poor furniture. Well-maintained rooms with wonderful beds and views. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem. Minibar can be a problem.

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6.5

"Comfortable"

Comfortable enough with an average noise level. Room and bathroom sized adequately. Great beds and good A/C.

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5.1

"Breakfast is average"

Breakfast is average.

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4.7

"Complaints about WiFi"

Complaints about WiFi. Average wifi quality.

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9.9

"Great location"

Great location near lots of shopping. Train station is close.

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8.8

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.8

"Great amenities"

Nice building.

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8.5

"Fantastic service"

Efficient, friendly service with a nice reception. Booking process is sufficient.

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8.3

"Clean"

Clean hotel facilities. Clean rooms.

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8.1

"Great room"

Great beds in clean and decently sized rooms. Bathrooms are moderately-sized, but substandard. Well-maintained rooms with great A/C.

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7.2

"Rather comfortable"

Very comfortable with above average beds and A/C. Average sized rooms. Average noise level with mediocre sized bathrooms.

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6.5

"Food is all right"

Decent food and menu.

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4.9

"Breakfast can be improved"

Breakfast can be improved.

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9.5

"Great location"

Great location near lots of shopping. Train station is close.

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8.6

"Great amenities"

Nice building.

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8.5

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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7.7

"Great room"

Tidy, well-kept rooms, of average size, with nice beds. Poor furniture and complaints about bathroom cleanliness. Great views and excellent A/C.

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7.5

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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6.8

"Comfortable"

Rooms are of average size, not too noisy, and comfortable enough. Great beds and good A/C.

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9.7

"Great location"

Great location near lots of shopping. Train station is close.

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8.4

"Great amenities"

Nice building.

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8.1

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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7.7

"Clean"

Clean rooms.

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7.0

"Great room"

Rooms are an okay size but the bathrooms are poorly reviewed. Clean rooms with wonderful beds and stunning views.

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9.6

"Great location"

Great location near lots of shopping. Train station is close.

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8.8

"Great amenities"

Nice building.

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8.6

"Fantastic service"

Fantastic service.

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8.5

"Best value for money"

Best value for money.

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7.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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7.4

"Clean"

Relatively clean rooms.

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7.1

"Great room"

Nice, reasonably clean rooms.

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