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Haspelgasse 2, 69117, Heidelberg, Germany

Review Score

Based on 1519 reviews

heart

7.5

Location

9.1

542 reviews

Service

9.0

341 reviews

Breakfast

4.9

255 reviews

Room

4.8

479 reviews

Cleanliness

4.3

110 reviews

Food

4.0

52 reviews

Amenities

3.8

193 reviews

Vibe

2.5

141 reviews

WiFi

2.2

37 reviews

100% Verified Real Reviews

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9.1

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Not great access by car, with poorly rated parking. Parking should be cheaper.

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9.0

"Fantastic service"

Great reception and management with friendly service. Restaurant could offer better service.

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4.9

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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4.8

"Room needs to be improved"

Guests complain about the age and cleanliness of the rooms, the minibars, and the TVs. Poorly-maintained rooms, small bathrooms, and substandard furniture and A/C. Okay-sized rooms with good views. Shower can be a problem.

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4.3

"Could use a good cleaning"

Rooms could be cleaner. Moderately clean hotel facilities.

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4.0

"Food could be better"

Food and menu are not highly reviewed. Desserts, fruits and sides are poorly reviewed. Pork dishes are not good.

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3.8

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

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2.5

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Good choice for a city trip. Suitable for solo travelers.

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2.2

"Complaints about WiFi"

Wifi quality could be improved.

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8.8

"Fantastic service"

Great service, especially at reception.

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8.8

"Great location"

Well-located, although unfortunately the parking isn't easy. Near to downtown with good options for sightseeing.

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5.9

"Fairly good value for money"

Fairly good value for money.

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4.7

"Room needs to be improved"

Rooms need more cleaning and maintenance, with poorly rated minibars. Older rooms with small bathrooms, poor furniture and A/C problems. Excellent views from decently sized rooms with okay beds. Shower can be a problem.

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4.3

"Could use a good cleaning"

Rooms could be cleaner.

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4.3

"Breakfast can be improved"

Breakfast can be improved.

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4.0

"Food could be better"

Food and menu are not highly reviewed. Desserts, fruits and sides are poorly reviewed.

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3.6

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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2.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish.

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2.6

"Complaints about WiFi"

Wifi quality could be improved.

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9.1

"Great location"

Great location with good parking availability. Near to downtown with good options for sightseeing.

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8.9

"Fantastic service"

Fantastic service.

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5.9

"Fairly good value for money"

Fairly good value for money.

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5.2

"Breakfast is average"

Breakfast is average.

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4.6

"Room needs to be improved"

Older, poorly cleaned and maintained rooms and bathrooms. Excellent views from decently sized rooms with okay beds.

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4.4

"Food could be better"

Food could be better.

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4.0

"Could use a good cleaning"

Rooms could be cleaner.

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2.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.2

"Complaints about WiFi"

Complaints about WiFi.

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9.2

"Fantastic service"

Efficient, friendly service with a nice reception.

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9.2

"Great location"

Great location, reasonable parking, and good sightseeing.

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4.9

"Room needs to be improved"

Older, poorly cleaned and maintained rooms and bathrooms. Excellent views from decently sized rooms with okay beds.

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4.7

"Breakfast can be improved"

Breakfast can be improved.

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4.1

"Could use a good cleaning"

Rooms could be cleaner.

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4.0

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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3.9

"Food could be better"

Food could be better.

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3.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.9

"Complaints about WiFi"

Wifi quality could be improved.

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