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Haspelgasse 2, 69117, Heidelberg, Germany

Review Score

Based on 1542 reviews

heart

7.4

Service

9.0

366 reviews

Location

8.9

559 reviews

Value for money

5.3

76 reviews

Room

4.9

464 reviews

Breakfast

4.2

283 reviews

Cleanliness

3.8

122 reviews

Food

3.7

52 reviews

Vibe

3.0

125 reviews

WiFi

2.6

34 reviews

Amenities

1.5

179 reviews

100% Verified Real Reviews

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9.0

"Fantastic service"

Reception is great with very friendly, helpful service, although restaurant service was only OK.

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8.9

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Not great access by car, with poorly rated parking. Parking should be cheaper.

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5.3

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Free internet.

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4.9

"Room needs to be improved"

Complaints about age, cleanliness, and furnishing of the rooms. Excellent views from decently sized rooms with okay beds. Small rooms and poorly cleaned bathrooms. Room need better maintenance, and minibars are not great. Shower can be a problem.

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4.2

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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3.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.7

"Food could be better"

Food and menu are not highly reviewed. Side dishes are all right. Guests disliked the pork dishes, desserts, and fruits.

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3.0

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel is relatively stylish. Good choice for a city trip. Suitable for solo travelers.

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2.6

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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1.5

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating. Unspectacular architecture.

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8.9

"Great location"

Well-located, although unfortunately the parking isn't easy. Near to downtown with good options for sightseeing.

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8.8

"Fantastic service"

Friendly service and great reception.

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5.3

"Fairly good value for money"

Fairly good value for money.

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4.5

"Room needs to be improved"

Rooms are outdated, untidy, badly-maintained with substandard furniture. Small rooms and poorly cleaned bathrooms. Great view. Shower can be a problem.

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3.8

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.7

"Breakfast can be improved"

Breakfast can be improved.

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3.3

"Food could be better"

Food could be better. Bad side dishes.

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2.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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1.6

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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8.9

"Great location"

Well-located, although unfortunately the parking isn't easy. Near to downtown with good options for sightseeing.

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8.7

"Fantastic service"

Friendly service.

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5.2

"Fairly good value for money"

Fairly good value for money.

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4.8

"Room needs to be improved"

Average sized but unclean rooms with unpopular beds. Views are great, but rooms are outdated and poorly-maintained.

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4.5

"Breakfast can be improved"

Breakfast can be improved.

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3.9

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.7

"Food could be better"

Food could be better.

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2.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.4

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.1

"Fantastic service"

Friendly service.

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9.0

"Great location"

Well-located, although unfortunately the parking isn't easy.

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5.3

"Fairly good value for money"

Fairly good value for money.

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5.1

"Room is all right"

Okay-sized rooms with good views. Older, poorly cleaned and maintained rooms and bathrooms.

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4.0

"Could use a good cleaning"

Rooms could be cleaner.

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3.9

"Breakfast can be improved"

Breakfast can be improved.

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3.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.2

"Complaints about WiFi"

Wifi quality could be improved.

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1.6

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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