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Zara

  • hotel stars
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Via Firenze 81, 80142, Napoli, Italy

Review score

Based on 907 hotel review

heart

7.3

Value for money

9.6

61 reviews

WiFi

8.9

23 reviews

Service

8.5

246 reviews

Breakfast

7.8

160 reviews

Location

7.6

283 reviews

Room

4.7

227 reviews

Vibe

3.0

49 reviews

Amenities

2.5

54 reviews

100% Verified Real Reviews

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9.6

"Best value for money"

Best value for money.

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8.9

"Good internet service"

Good wifi quality.

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8.5

"Fantastic service"

Service is friendly with great housekeeping and management, though reception is only decent.

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7.8

"Tasty breakfast"

Tasty breakfast.

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7.6

"Great location"

Great location with good access by car. Close to public transport and the train. Near to downtown with good options for sightseeing.

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4.7

"Room needs to be improved"

Old, poorly-maintained rooms with poor furnishing and TVs. Clean, typically sized rooms with standard beds. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Standard air conditioning.

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3.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is fairly plain. Suitable for solo travelers. Good for traveling with friends. Good choice for a city trip.

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2.5

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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8.6

"Good internet service"

Good wifi quality.

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8.1

"Fantastic service"

Staff are kind and fairly professional, but reception was lacking.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.5

"Great location"

Great location, close to the train station.

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4.7

"Room needs to be improved"

Beds are average but bathrooms could use better maintenance. Clean, decent-sized rooms with adequate A/C. Shower can be a problem.

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3.9

"More comfort would be nice"

Fair sized rooms, though noisy and uncomfortable. Decent beds and A/C.

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9.6

"Best value for money"

Best value for money.

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9.0

"Good internet service"

Good internet service.

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8.8

"Fantastic service"

Friendly service.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.8

"Great location"

Great location. Close to public transport and the train.

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4.6

"Room needs to be improved"

Small rooms with low rated bathrooms. Rooms are quite clean and beds are standard.

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4.2

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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2.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.7

"Best value for money"

Best value for money.

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8.7

"Fantastic service"

Friendly service, and excellent management.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.6

"Great location"

Great location, close to the train station.

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4.7

"Room needs to be improved"

Clean but overall poor rooms.

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