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Am Heumarkt 35-37 , 1030, Wien, Austria

Review Score

Based on 4911 reviews

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8.4

Location

9.6

979 reviews

Service

8.5

1543 reviews

Breakfast

7.4

883 reviews

Room

6.5

1316 reviews

Food

5.1

312 reviews

WiFi

4.3

89 reviews

Wellness Area

1.0

10 reviews

100% Verified Real Reviews

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9.6

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Good car access, but so-so parking. Parking should be cheaper.

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8.5

"Fantastic service"

Friendly, professional service, and good reception, but some complaints with restaurant service. Management and housekeeping are decent. Room service is perfect. Pool bar needs better service. Great concierge service. Booking process is sufficient.

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7.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.5

"Room is all right"

Great beds in adequately sized, clean rooms with okay views. Small rooms and poorly cleaned bathrooms. Old, poorly maintained rooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

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5.1

"Food is all right"

Poor dining experience, largely due to dirty a dining area and poor sides. Restaurant menu and prices are okay. Okay dessert, fruits, and snacks. Delicious beef dishes & steak.

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4.3

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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1.0

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.6

"Great location"

Great location. Near downtown with great sightseeing and shopping. Good parking, close to public transport.

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8.2

"Fantastic service"

Efficient, friendly service with a nice reception. Decent housekeeping, but poor restaurant service. Room service is perfect.

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7.7

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.3

"Room is all right"

Rooms are of average size, and moderately well-maintained, with nice beds. Outdated, badly maintained rooms with poor furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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5.1

"Food is all right"

Poor dining with a standard menu.

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4.4

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Great location"

Great location.

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8.4

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.4

"Tasty breakfast"

Tasty breakfast.

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6.2

"Room is all right"

Rooms are standard overall, but very spacious with comfortable beds. Rooms in need of maintenance, with poorly rated bathrooms and furniture.

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4.7

"Food could be better"

Food and menu are not highly reviewed.

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4.0

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Great location"

Great location. Near to downtown with good options for sightseeing.

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8.4

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.4

"Tasty breakfast"

Tasty breakfast.

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6.0

"Room is all right"

Clean, moderately-sized rooms with great beds but poor bathrooms.

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5.4

"Food is all right"

Decent food and menu.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

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9.7

"Great location"

Near city centre in a great location.

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8.1

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.1

"Clean"

Clean rooms.

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6.7

"Breakfast is average"

Breakfast is average.

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6.3

"Room is all right"

Great beds in clean and decently sized rooms. Outdated, insufficiently maintained rooms with poorly rated bathrooms.

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5.3

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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4.9

"Food could be better"

Food could be better.

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