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Am Heumarkt 35-37 , 1030, Wien, Austria

Review Score

Based on 4488 reviews

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8.3

Location

9.6

933 reviews

Service

8.6

1360 reviews

Breakfast

7.5

805 reviews

Room

7.1

1183 reviews

WiFi

6.5

85 reviews

Food

5.0

302 reviews

Amenities

4.9

184 reviews

Wellness Area

0.0

8 reviews

100% Verified Real Reviews

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9.6

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Excellent parking and car access.

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8.6

"Fantastic service"

Friendly, professional service, and good reception, but some complaints with restaurant service. Management and housekeeping are decent. Room service is perfect. Bar service is acceptable. Concierge service is average.

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7.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.1

"Great room"

Large, clean rooms with excellent beds. Small rooms and poorly cleaned bathrooms. Outdated rooms with substandard TVs, kitchenettes and furnishings. Poorly-maintained rooms with inadequate A/C and bad minibars. Shower can be a problem.

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6.5

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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5.0

"Food is all right"

Poor dining experience, with dining area needing more cleaning and so-so desserts. Menu is adequate. Food is relatively good value, and side dishes are of average quality. Good snacks. Delicious beef dishes & steak.

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4.9

"Amenities are not the best"

Old facilities and poor entrance area, but okay hotel grounds. Unspectacular architecture. Elevator is ok. Good meeting & event facilities.

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0.0

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.7

"Great location"

Great location. Near downtown with great sightseeing and shopping. Good parking, close to public transport.

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8.5

"Fantastic service"

Efficient, friendly service with a nice reception. Decent housekeeping, but poor restaurant service. Room service is perfect.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.4

"Great room"

Rooms are large and mostly clean, with great beds. Outdated, badly maintained rooms with poor furniture. Small rooms and poorly cleaned bathrooms.

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5.4

"Decent vibe"

Decent vibe. Hotel could use some updating. Stylish hotel. Entrance area is not particularly attractive.

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5.1

"Food is all right"

Poor dining with a standard menu.

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4.6

"Complaints about WiFi"

Complaints about WiFi.

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9.5

"Great location"

Great location.

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8.6

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.5

"Tasty breakfast"

Tasty breakfast.

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6.7

"Fairly good value for money"

Fairly good value for money.

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6.4

"Room is all right"

Rooms are standard overall, but very spacious with comfortable beds. Rooms in need of maintenance, with poorly rated bathrooms and furniture.

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5.3

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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5.1

"Ordinary amenities"

Average hotel building.

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4.6

"Food could be better"

Food could be better. Menu is adequate.

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4.4

"Complaints about WiFi"

Wifi quality could be improved.

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9.7

"Great location"

Near city centre in a great location.

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8.4

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.0

"Clean"

Clean rooms.

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7.0

"Tasty breakfast"

Breakfast is average.

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6.6

"Room is all right"

Great beds in clean and decently sized rooms. Poor maintenance in rooms and bathrooms.

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5.2

"Food is all right"

Food is all right.

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5.0

"Decent vibe"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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9.5

"Great location"

Great location. Near to downtown with good options for sightseeing.

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8.7

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.6

"Tasty breakfast"

Tasty breakfast.

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6.9

"Quite clean"

Room cleanliness is acceptable.

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6.2

"Room is all right"

Fairly clean, spacious rooms with great beds, but poorly rated bathrooms.

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5.2

"Decent vibe"

OK vibe and a friendly atmosphere.

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5.2

"Food is all right"

Decent food and menu.

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4.5

"Complaints about WiFi"

Wifi quality could be improved.

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