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Billwerder Steindamm 18, 20537, Hamburg, Germany

Review Score

Based on 337 reviews

heart

6.3

Service

7.2

52 reviews

Comfort

6.8

52 reviews

Breakfast

6.5

37 reviews

Location

6.1

45 reviews

Room

5.1

105 reviews

Cleanliness

4.5

54 reviews

WiFi

4.0

5 reviews

Food

2.5

10 reviews

Amenities

1.6

29 reviews

100% Verified Real Reviews

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7.2

"Fantastic service"

Service is welcoming but the reception is subpar.

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6.8

"Comfortable"

Small rooms with great beds and good noise levels.

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6.5

"Breakfast is average"

Breakfast is average.

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6.1

"Location is ok"

Decent location, but problems with parking. Medium distance to city centre. Close to public transport.

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5.1

"Room is all right"

The relatively modern rooms are clean enough and the beds are excellent. Small, poorly maintained rooms with bathroom cleanliness issues. Shower can be a problem.

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4.5

"Could use a good cleaning"

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

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4.0

"Complaints about WiFi"

Complaints about WiFi.

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2.5

"Food could be better"

Food could be better.

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1.6

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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7.5

"Fantastic service"

Friendly service.

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6.8

"Comfortable"

Small rooms with great beds and good noise levels.

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6.5

"Breakfast is average"

Breakfast is average.

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6.3

"Location is ok"

Location is ok.

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5.2

"Room is all right"

Great beds in okay rooms. Small, poorly cleaned rooms and subpar bathrooms.

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4.0

"Could use a good cleaning"

Rooms could be cleaner.

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2.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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6.9

"Service is adequate"

Service is adequate.

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6.7

"Comfortable"

Comfortable.

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6.2

"Breakfast is average"

Breakfast is average.

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5.0

"Room is all right"

Fairly clean rooms, but inadequate bathrooms.

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4.9

"Could use a good cleaning"

Room cleanliness is OK, but overall cleanliness is lacking.

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7.4

"Fantastic service"

Friendly service.

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7.0

"Rather comfortable"

Rather comfortable.

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5.2

"Room is all right"

Rooms are alright, but bathrooms are not great.

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4.3

"Room needs to be improved"

Room needs to be improved.

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1.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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