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Billwerder Steindamm 18, 20537, Hamburg, Germany

Review Score

Based on 327 reviews

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6.2

Breakfast

7.9

34 reviews

Service

7.9

57 reviews

Comfort

6.5

52 reviews

Location

6.0

47 reviews

Room

4.7

99 reviews

Cleanliness

4.3

49 reviews

Amenities

3.8

29 reviews

Food

3.2

9 reviews

100% Verified Real Reviews

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.9

"Fantastic service"

Friendly but unprofessional service.

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6.5

"Comfortable"

Smaller, noisy rooms but comfortable beds.

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6.0

"Location is ok"

Location is ok. Good parking, close to public transport. Medium distance to city centre.

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4.7

"Room needs to be improved"

Older, poorly cleaned and maintained rooms with especially untidy bathrooms. Rooms are small, but beds are great. Shower can be a problem.

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4.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.8

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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3.2

"Food could be better"

Food could be better.

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8.1

"Tasty breakfast"

Tasty breakfast.

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8.0

"Fantastic service"

Friendly service.

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6.4

"Comfortable"

Smaller, noisy rooms but comfortable beds.

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6.2

"Location is ok"

Location is ok.

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4.8

"Room needs to be improved"

Small rooms with complaints about cleanliness. Comfortable beds.

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4.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.0

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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7.7

"Fantastic service"

Friendly service.

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7.5

"Tasty breakfast"

Tasty breakfast.

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6.4

"Comfortable"

Comfortable.

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4.8

"Room needs to be improved"

Guests complained about bathrooms and general cleanliness of the rooms.

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4.8

"Could use a good cleaning"

Rooms could be cleaner.

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8.1

"Fantastic service"

Friendly service.

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6.6

"Comfortable"

Comfortable.

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5.4

"Location is ok"

Location is ok.

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4.7

"Room needs to be improved"

Poor maintenance in rooms and bathrooms.

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4.5

"Could use a good cleaning"

Could use a good cleaning.

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5.9

"Location is ok"

Location is ok.

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3.8

"Room needs to be improved"

Guests complained about bathrooms and general cleanliness of the rooms.

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3.8

"Could use a good cleaning"

Rooms could be cleaner.

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3.7

"Amenities are not the best"

Amenities are not the best.

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