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Billwerder Steindamm 18, 20537, Hamburg, Germany

Review Score

Based on 355 reviews

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6.3

Comfort

7.1

51 reviews

Breakfast

6.2

39 reviews

Service

6.1

56 reviews

Location

5.1

48 reviews

Room

4.8

108 reviews

Cleanliness

4.5

53 reviews

Amenities

3.4

31 reviews

WiFi

3.3

6 reviews

Food

3.0

10 reviews

100% Verified Real Reviews

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7.1

"Rather comfortable"

Very comfortable stay with great beds, and acceptable rooms.

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6.2

"Breakfast is average"

Breakfast is average.

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6.1

"Service is adequate"

Great service, but bad reception.

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5.1

"Location is ok"

Decent location, but problems with parking. Medium distance to city centre. Close to public transport.

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4.8

"Room needs to be improved"

Rooms could be cleaner. Bathrooms are not great, but moderately clean. Decently rooms of alright size, but not well maintained. Comfortable beds. Shower can be a problem.

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4.5

"Could use a good cleaning"

Bathrooms are relatively clean, but rooms are less well cleaned. Hotel facilities could use a good clean.

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3.4

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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3.3

"Complaints about WiFi"

Complaints about WiFi.

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3.0

"Food could be better"

Food could be better.

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7.0

"Rather comfortable"

Rooms are of average size, not too noisy, and comfortable enough.

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6.6

"Service is adequate"

Service is average, but very friendly.

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6.5

"Breakfast is average"

Breakfast is average.

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5.5

"Location is ok"

Location is ok.

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4.8

"Room needs to be improved"

Average sized, poorly cleaned rooms and bathrooms.

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4.0

"Could use a good cleaning"

Rooms could be cleaner.

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3.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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7.0

"Rather comfortable"

Rather comfortable.

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6.1

"Service is adequate"

Service is adequate.

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4.8

"Room needs to be improved"

Poor rooms and bathrooms.

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7.2

"Rather comfortable"

Rather comfortable.

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6.5

"Service is adequate"

Service is average, but very friendly.

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4.9

"Room needs to be improved"

Poor rooms and bathrooms.

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4.1

"Room needs to be improved"

Rooms could be cleaner.

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4.0

"Could use a good cleaning"

Rooms could be cleaner.

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3.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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