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Caupolican , 4920508, Pucón, Chile

Review Score

Based on 740 reviews

heart

7.5

Location

8.3

147 reviews

Service

6.8

123 reviews

Breakfast

6.2

101 reviews

Room

4.0

280 reviews

Cleanliness

3.4

24 reviews

WiFi

3.4

28 reviews

Food

2.8

23 reviews

Amenities

2.7

46 reviews

100% Verified Real Reviews

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8.3

"Great location"

Awesome location near city centre, but inconvenient parking.

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6.8

"Service is adequate"

Friendly but unprofessional service, with complaints about reception and housekeeping staff.

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6.2

"Breakfast is average"

Breakfast is average.

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4.0

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Small rooms and poorly cleaned bathrooms. Small rooms with poor furniture, A/C, and TV's. Lovely views and decent beds. Shower can be a problem.

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3.4

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.4

"Complaints about WiFi"

Wifi quality could be improved.

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2.8

"Food could be better"

Dining experience could be nicer.

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2.7

"Amenities are not the best"

Hotel buildings could use some improvement. Architecture not so nice.

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8.4

"Great location"

Great location.

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7.1

"Fantastic service"

Friendly service.

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6.0

"Breakfast is average"

Breakfast is average.

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4.0

"Value for money could be better"

Value for money could be better.

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4.0

"Room needs to be improved"

Poorly maintained, old, small rooms with poor bathrooms. Shower can be a problem. Average beds.

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3.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.2

"Pool should be renewed"

Pool should be renewed.

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2.2

"Complaints about WiFi"

Wifi quality could be improved.

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8.3

"Great location"

Great location.

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6.4

"Breakfast is average"

Breakfast is average.

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5.9

"Service is adequate"

Service is average, but very friendly.

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3.5

"Room needs to be improved"

Poor maintenance in rooms and bathrooms.

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2.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.3

"Complaints about WiFi"

Wifi quality could be improved.

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6.6

"Service is adequate"

Service is adequate.

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4.7

"More comfort would be nice"

More comfort would be nice.

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3.6

"Room needs to be improved"

Room needs to be improved.

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