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Caupolican , 4920508, Pucón, Chile

Review Score

Based on 632 reviews

heart

7.2

Location

8.1

123 reviews

Service

6.5

108 reviews

Breakfast

6.0

85 reviews

Cleanliness

3.3

21 reviews

Value for money

3.1

27 reviews

Room

3.1

226 reviews

Amenities

2.7

38 reviews

Wellness Area

2.2

7 reviews

Vibe

1.9

34 reviews

Food

1.1

13 reviews

WiFi

1.0

27 reviews

100% Verified Real Reviews

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8.1

"Great location"

Awesome location near city centre, but inconvenient parking.

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6.5

"Service is adequate"

Guests complain about reception and service professionalism. Service is friendly, but so-so housekeeping.

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6.0

"Breakfast is average"

Breakfast is average.

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3.3

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.1

"Value for money could be better"

Value for money could be better.

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3.1

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Small rooms and poorly cleaned bathrooms. Small rooms with poor furniture, A/C, and TV's. Lovely views and decent beds. Shower can be a problem.

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2.7

"Amenities are not the best"

Facilities in need of refurbishment. Architecture not so nice.

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2.2

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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1.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish.

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1.1

"Food could be better"

Food could be better.

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1.0

"Complaints about WiFi"

Wifi quality could be improved.

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8.2

"Great location"

Well-located, although unfortunately the parking isn't easy.

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6.9

"Service is adequate"

Service is average, but very friendly.

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5.8

"Breakfast is average"

Breakfast is average.

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4.0

"Could use a good cleaning"

Could use a good cleaning.

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3.7

"Room needs to be improved"

Small rooms with below average bathrooms and poor maintenance. Old rooms with poor furniture and TV's. Lovely views and decent beds. Shower can be a problem.

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3.0

"Value for money could be better"

Value for money could be better.

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2.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.5

"Pool should be renewed"

Pool should be renewed.

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1.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.1

"Complaints about WiFi"

Wifi quality could be improved.

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8.2

"Great location"

Great location.

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6.2

"Breakfast is average"

Breakfast is average.

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6.0

"Service is adequate"

Service is average, but very friendly.

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4.2

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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3.2

"Room needs to be improved"

Poorly-maintained, small rooms with mediocre bathrooms and beds.

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3.0

"Value for money could be better"

Value for money could be better.

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2.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.8

"Vibe is not too good"

Vibe is not too good.

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1.1

"Complaints about WiFi"

Wifi quality could be improved.

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7.8

"Great location"

Great location.

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6.4

"Service is adequate"

Service is average, but very friendly.

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4.6

"More comfort would be nice"

More comfort would be nice.

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3.5

"Room needs to be improved"

Room needs to be improved.

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