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Caupolican , 4920508, Pucón, Chile

Review Score

Based on 565 reviews

heart

7.2

Location

7.8

118 reviews

Service

7.5

111 reviews

Breakfast

6.9

79 reviews

Room

4.1

219 reviews

Value for money

3.8

24 reviews

WiFi

3.5

28 reviews

Vibe

3.1

43 reviews

Food

2.9

12 reviews

100% Verified Real Reviews

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7.8

"Great location"

Awesome location near city centre, but inconvenient parking.

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7.5

"Fantastic service"

Staff are kind and fairly professional, but reception was lacking.

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6.9

"Breakfast is average"

Breakfast is average.

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4.1

"Room needs to be improved"

Rooms need more cleaning and maintenance, with poorly rated minibars. Old, small rooms and bathrooms, but great views. Decent beds and A/C. TV's and furniture not great. Shower can be a problem.

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3.8

"Value for money could be better"

Value for money could be better.

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3.5

"Complaints about WiFi"

Wifi quality could be improved.

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3.1

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel could be more stylish. Hotel is fairly plain. Pleasant entrance area.

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2.9

"Food could be better"

Food could be better.

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8.0

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.7

"Fantastic service"

Generally good service, though professionalism is only so-so.

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6.3

"Breakfast is average"

Breakfast is average.

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5.0

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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4.3

"Room needs to be improved"

Rooms need more cleaning and maintenance, with poorly rated minibars. Small, old rooms with great views but subpar bathrooms. Decent beds and A/C. TV's and furniture not great. Shower can be a problem.

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3.7

"Pool should be renewed"

Pool should be renewed.

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3.6

"Value for money could be better"

Value for money could be better.

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3.2

"Complaints about WiFi"

Wifi quality could be improved.

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2.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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7.8

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.1

"Fantastic service"

Friendly, acceptably professional service.

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7.0

"Tasty breakfast"

Breakfast is average.

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4.6

"More comfort would be nice"

Small suites with problems of comfort and noise. Average beds.

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4.1

"Room needs to be improved"

Poorly maintained, small rooms with small bathrooms and complaints about the beds.

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3.7

"Value for money could be better"

Value for money could be better.

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3.6

"Complaints about WiFi"

Wifi quality could be improved.

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7.7

"Great location"

Great location.

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7.5

"Fantastic service"

Friendly service.

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6.2

"Breakfast is average"

Breakfast is average.

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5.2

"Comfortable"

Comfortable.

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4.3

"Room needs to be improved"

Room needs to be improved.

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