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Caupolican , 4920508, Pucón, Chile

Review Score

Based on 721 reviews

heart

7.2

Location

8.1

145 reviews

Service

6.0

119 reviews

Breakfast

5.8

94 reviews

Cleanliness

3.5

23 reviews

Room

3.1

255 reviews

Vibe

2.8

40 reviews

Amenities

2.8

45 reviews

WiFi

1.1

30 reviews

Food

1.0

15 reviews

100% Verified Real Reviews

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8.1

"Great location"

Awesome location near city centre, but inconvenient parking.

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6.0

"Service is adequate"

Guests complain about reception and service professionalism. Service is friendly, but so-so housekeeping.

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5.8

"Breakfast is average"

Breakfast is average.

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3.5

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.1

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Small rooms and poorly cleaned bathrooms. Small rooms with poor furniture, A/C, and TV's. Lovely views and decent beds. Shower can be a problem.

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2.8

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel is relatively stylish. Hotel is fairly plain.

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2.8

"Amenities are not the best"

Facilities in need of refurbishment. Architecture not so nice.

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1.1

"Complaints about WiFi"

Wifi quality could be improved.

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1.0

"Food could be better"

Dining experience could be nicer.

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8.2

"Great location"

Well-located, although unfortunately the parking isn't easy.

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6.6

"Service is adequate"

Service is average, but very friendly.

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5.6

"Breakfast is average"

Breakfast is average.

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4.0

"Value for money could be better"

Value for money could be better.

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3.6

"Room needs to be improved"

Small, outdated rooms in need of better maintenance. Disappointing TV's, furnishings, air conditioning and bathrooms. Lovely views and decent beds. Shower can be a problem.

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2.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.8

"Pool should be renewed"

Pool should be renewed.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.1

"Complaints about WiFi"

Wifi quality could be improved.

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8.1

"Great location"

Great location.

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6.0

"Breakfast is average"

Breakfast is average.

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5.7

"Service is adequate"

Service is average, but very friendly.

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4.2

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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4.0

"Value for money could be better"

Value for money could be better.

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3.1

"Room needs to be improved"

Poorly-maintained, small rooms with mediocre bathrooms and beds.

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2.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.6

"Vibe is not too good"

Vibe is not too good.

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1.2

"Complaints about WiFi"

Wifi quality could be improved.

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7.8

"Great location"

Great location.

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6.2

"Service is adequate"

Service is average, but very friendly.

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4.6

"More comfort would be nice"

More comfort would be nice.

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3.4

"Room needs to be improved"

Room needs to be improved.

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