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Via Roma 72, 90133, Palermo, Italy

Review Score

Based on 1054 reviews

heart

8.0

Service

9.5

338 reviews

Location

9.3

312 reviews

Breakfast

7.8

253 reviews

Cleanliness

5.6

61 reviews

Comfort

5.3

163 reviews

Room

4.5

268 reviews

Vibe

4.1

95 reviews

WiFi

3.9

21 reviews

100% Verified Real Reviews

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9.5

"Fantastic service"

Great, friendly housekeeping. Professional service, management and reception. Great concierge service.

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9.3

"Great location"

Great location. Close to public transport and the train. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking.

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7.8

"Tasty breakfast"

Tasty breakfast.

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5.6

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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5.3

"Comfortable"

Rooms are of average size, not too noisy, and comfortable enough. Small bathrooms, uncomfortable beds, and inadequate A/C.

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4.5

"Room needs to be improved"

Poorly-maintained rooms with inadequate A/C and bad minibars. Rooms are average size, although old with poor beds and furniture. Small rooms and poorly cleaned bathrooms. Decent balconies and reasonably clean rooms. Shower can be a problem.

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4.1

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Stylish hotel. Entrance area is not particularly attractive. Good for traveling with friends. Good choice for a city trip.

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3.9

"Complaints about WiFi"

Wifi quality could be improved.

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9.4

"Fantastic service"

Friendly service and great reception.

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9.2

"Great location"

Great location, close to the train station. Good shopping and sightseeing. Parking is rare.

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7.9

"Tasty breakfast"

Tasty breakfast.

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6.0

"Quite clean"

Room cleanliness is acceptable.

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5.3

"Comfortable"

Decent noise level, comfort, and room size, with subpar beds.

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4.5

"Room needs to be improved"

Older rooms with substandard bathrooms and beds. Fine room size and cleanliness.

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3.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.3

"Fantastic service"

Friendly service and great reception.

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9.2

"Great location"

Great location, close to the train station. Parking is rare.

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7.6

"Tasty breakfast"

Tasty breakfast.

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5.6

"Quite clean"

Quite clean.

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5.0

"Comfortable"

Comfortable enough, average sized rooms but subpar beds.

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4.3

"Room needs to be improved"

Okay sized but subpar rooms with poor beds. Guests complained about minibars and bathrooms.

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4.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.5

"Fantastic service"

Friendly service.

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9.5

"Great location"

Great location.

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7.4

"Tasty breakfast"

Tasty breakfast.

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5.7

"Quite clean"

Quite clean.

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5.6

"Comfortable"

Comfortable enough, average sized rooms but subpar beds.

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4.6

"Room needs to be improved"

Okay sized but subpar rooms with poor beds.

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