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78 Gaohe Road, 215021, Suzhou, China

Review Score

Based on 2590 reviews

heart

8.6

Comfort

8.6

642 reviews

Value for money

8.3

409 reviews

Wellness Area

8.0

8 reviews

Location

7.2

488 reviews

Room

7.0

1120 reviews

Service

6.9

463 reviews

Breakfast

5.5

191 reviews

Food

4.8

105 reviews

Vibe

4.0

597 reviews

WiFi

3.9

20 reviews

Amenities

3.1

434 reviews

100% Verified Real Reviews

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8.6

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Air conditioning is poor, but bathroom size and noise level are acceptable.

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8.3

"Best value for money"

Best value for money. Food is a bit overpriced.

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8.0

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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7.2

"Great location"

Great location. Great accessibility by car with affordable parking. Decent shopping and great sightseeing. Adequate access to public transport. Limited choice of restaurants & bars in the area.

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7.0

"Great room"

Big rooms with great beds and views, acceptably clean. Bathrooms aren't perfect, but okay size and clean enough. Outdated, badly maintained rooms with poor furniture. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

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6.9

"Service is adequate"

Standard service overall, though very professional, and OK reception. Management seems lacking, with badly rated housekeeping, but friendly service.

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5.5

"Breakfast is average"

Breakfast is average.

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4.8

"Food could be better"

Dining disappointed some guests in quality and price.

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4.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel. Entrance area is not particularly attractive. Nice lake hotel. Good for traveling with friends.

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3.9

"Complaints about WiFi"

Complaints about WiFi.

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3.1

"Amenities are not the best"

Subpar entrance area and older facilities, but wonderful grounds. Elevator in need of updating.

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8.5

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Air conditioning is poor, but bathroom size and noise level are acceptable.

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7.4

"Great room"

Big rooms with great beds and views, acceptably clean. Bathrooms are moderately-sized, but substandard. Poor quality, old rooms with low rated A/C and furniture.

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7.1

"Great location"

Great location with excellent sightseeing. Excellent parking and car access.

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6.2

"Service is adequate"

The service was acceptably friendly and professional, with decent reception staff. Management should be more attentive.

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5.7

"Breakfast is average"

Breakfast is average.

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4.9

"Food could be better"

Food could be better.

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4.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel. Entrance area is not particularly attractive.

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3.5

"Complaints about WiFi"

Wifi quality could be improved.

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3.0

"Amenities are not the best"

Older facilities and unpleasant entrance area.

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9.2

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Decent bathroom size but bad A/C.

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8.1

"Best value for money"

Best value for money.

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7.3

"Great room"

Amply-sized rooms with excellent beds and superb views. Bathrooms are moderately-sized, but substandard. Old, poorly maintained, but acceptably clean rooms. People dislike the TVs, A/C, and furniture.

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7.0

"Great location"

Great location. Excellent parking and car access. Great for sightseeing, but not shopping.

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6.5

"Service is adequate"

Reception and service are alright. Service is professional and friendly.

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5.4

"Breakfast is average"

Breakfast is average.

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4.8

"Food could be better"

Food could be better.

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3.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel. Entrance area is not particularly attractive.

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3.0

"Amenities are not the best"

Older facilities and unpleasant entrance area.

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8.5

"Rather comfortable"

Large, comfortable rooms. Bathroom could be bigger.

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7.1

"Fantastic service"

Average reception, but good overall service.

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7.1

"Great location"

Great location with excellent sightseeing. Good accessibility by car.

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6.4

"Room is all right"

Rooms spacious and relatively tidy. Smaller bathrooms and outdated rooms.

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5.7

"Breakfast is average"

Breakfast is average.

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4.7

"Food could be better"

Food could be better.

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3.7

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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2.9

"Amenities are not the best"

Facilities in need of refurbishment.

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8.5

"Rather comfortable"

Large, comfortable rooms.

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8.4

"Best value for money"

Best value for money.

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7.4

"Fantastic service"

Fantastic service.

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7.3

"Great room"

Spacious rooms.

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7.1

"Great location"

Great location.

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4.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.0

"Amenities are not the best"

Facilities in need of refurbishment.

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