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5905 VICTORIA AVE , L2G 3L8, Niagara Falls, Canada

Review Score

Based on 4621 reviews

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8.2

Location

8.6

1022 reviews

Service

7.8

830 reviews

Wellness Area

7.6

200 reviews

Cleanliness

7.4

591 reviews

Room

7.3

1405 reviews

Pool

6.9

326 reviews

Value for money

6.0

403 reviews

Food

5.5

72 reviews

Amenities

4.5

244 reviews

WiFi

3.9

176 reviews

Breakfast

2.2

149 reviews

100% Verified Real Reviews

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8.6

"Great location"

Good location, close to public transport. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping. Reasonably accessible by car.

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7.8

"Fantastic service"

Service is professional and friendly. Decent reception but complaints about management. Recreation staff is nice. Booking process should be better organized. Room service is average.

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7.6

"Great wellness & sports facilities"

Great wellness and sauna facilities. Moderately clean wellness & sports facilities.

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7.4

"Clean"

Clean hotel facilities. Very clean rooms and decently clean pool. Bathroom needs cleaning. Moderately clean wellness & sports facilities.

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7.3

"Great room"

Outdated, but clean, rooms with good views and nice beds. Small rooms and poorly cleaned bathrooms. Poorly-maintained rooms with subpar furniture and TVs. Kitchenettes and minibars are as expected. Shower can be a problem.

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6.9

"Ordinary pool"

Moderately clean pool area.

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6.0

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Free internet.

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5.5

"Food is all right"

Bad overall dining experience with a bad menu.

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4.5

"Amenities are not the best"

Old facilities and poor entrance area, but okay hotel grounds. Beautiful architecture. Elevator in need of updating.

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3.9

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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2.2

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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8.4

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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8.3

"Great location"

Great location. Pricey, inconvenient parking. Great sightseeing, restaurants and shopping nearby.

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7.6

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Small rooms and poorly cleaned bathrooms. Rooms are older and poorly maintained, but kitchenettes are OK. TV's and furniture not great. Shower can be a problem.

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7.5

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. A bit too noisy and some complaints about the size of the bathrooms.

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7.5

"Great wellness & sports facilities"

Great wellness & sports facilities.

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6.1

"Fairly good value for money"

Fairly good value for money.

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5.7

"Food is all right"

Food is all right.

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4.2

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating. Unspectacular architecture.

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3.3

"Complaints about WiFi"

Wifi quality could be improved.

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2.1

"Breakfast can be improved"

Breakfast can be improved.

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8.8

"Great location"

Good location, close to public transport. Pricey, inconvenient parking. Great sightseeing, restaurants and shopping nearby.

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7.3

"Great pool"

Good pool, acceptably clean.

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7.3

"Fantastic service"

Friendly service, but poorly rated management. Service, housekeeping and reception are all fine.

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6.9

"Room is all right"

Tidy rooms with excellent beds. Outdated, badly maintained rooms with poor furniture. Small rooms and poorly cleaned bathrooms. Acceptable minibar.

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5.8

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices.

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5.6

"Food is all right"

Food is all right. Snacks are ok.

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4.3

"Amenities are not the best"

Older facilities and unpleasant entrance area.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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2.2

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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8.7

"Great location"

Great location.

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7.7

"Fantastic service"

Friendly service.

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6.8

"Comfortable"

Room size and comfort are OK, but beds are great.

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6.7

"Room is all right"

Average-sized rooms with great beds.

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5.8

"Fairly good value for money"

Fairly good value for money.

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2.3

"Breakfast can be improved"

Breakfast can be improved.

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