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25 Pinghai Road, 310006, Hangzhou, China

Review Score

Based on 7046 reviews

heart

8.7

Location

9.7

2712 reviews

Breakfast

8.8

680 reviews

Food

8.7

505 reviews

Service

8.5

1649 reviews

Cleanliness

8.4

645 reviews

Room

6.5

2240 reviews

Comfort

4.5

933 reviews

WiFi

3.1

92 reviews

Bar and Beverages

3.0

5 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location. Convenient car access and well-priced parking. Central location with great sightseeing, dining out and shopping. Near public transport, airport, and train station. Average parking.

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8.8

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.7

"Delicious food"

Affordable restaurant with great food, especially the desserts and snacks. Adequate menu with an alright dining experience.

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8.5

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Great concierge service. Standard laundry service.

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8.4

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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6.5

"Room is all right"

Kitchenettes and rooms, generally, are OK, although could use some maintenance. Clean rooms with nice beds, lovely balconies and beautiful views. Old, cramped rooms with poor minibars. Small but relatively clean bathrooms. People dislike the TVs, A/C, and furniture. Shower was ok.

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4.5

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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3.1

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.0

"Bar could improve"

Bar could improve.

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9.7

"Great location"

Good location, close to public transport. Convenient car access and well-priced parking. Great sightseeing, restaurants and shopping nearby.

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9.3

"Tasty breakfast"

Tasty breakfast.

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8.7

"Delicious food"

Dining is good value, with good food - especially desserts and fruits.

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8.5

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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6.1

"Room is all right"

Rooms are clean with great views and decent beds, but overall just okay. Older, smaller rooms with poor maintenance and televisions. Small but relatively clean bathrooms. Shower was ok.

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4.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel. Entrance area is not particularly attractive.

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4.1

"More comfort would be nice"

Small suites with problems of comfort and noise. Average beds.

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2.6

"Complaints about WiFi"

Wifi quality could be improved.

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9.8

"Great location"

Great location. Convenient car access and well-priced parking. Central location with great sightseeing, dining out and shopping. Near to public transport and the airport. Average parking.

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9.2

"Delicious food"

Food is great, especially the desserts.

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9.0

"Clean"

Clean rooms.

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9.0

"Tasty breakfast"

Tasty breakfast.

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8.7

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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8.4

"Best value for money"

Best value for money. Free internet.

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7.0

"Great room"

Clean rooms with great views and decent beds. Small, old rooms. Acceptable rooms with small bathrooms. Shower was ok.

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4.1

"More comfort would be nice"

Small suites with problems of comfort and noise. Average beds.

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3.7

"Complaints about WiFi"

WiFi's cheap, but of subpar quality.

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9.6

"Great location"

Great location. Good car accessibility, and close to public transport. Central location with great sightseeing, dining out and shopping.

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8.6

"Delicious food"

Food is great, especially the desserts.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.2

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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7.7

"Fantastic service"

Efficient, friendly service with a nice reception.

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5.5

"Room is all right"

Decent rooms with passable beds, but badly kept up. Small, outdated rooms with poorly rated A/C and furniture. Views are great and rooms are clean. Bathrooms are not great, but moderately clean. Shower can be a problem.

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3.8

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

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2.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.8

"Great location"

Great location with good access by car. Shopping, restaurants and bars in the area are great. Near to public transport and the airport.

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8.7

"Delicious food"

Food is great, especially the desserts.

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8.7

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.5

"Clean"

Clean hotel facilities. Clean rooms.

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8.3

"Best value for money"

Best value for money.

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7.0

"Great room"

Great views, clean rooms, and decent bathrooms and beds. Small, outdated rooms in need of better maintenance.

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