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25 Pinghai Road, 310006, Hangzhou, China

Review Score

Based on 6924 reviews

heart

8.8

Location

9.8

3086 reviews

Food

9.1

569 reviews

Breakfast

8.8

758 reviews

Cleanliness

8.6

673 reviews

Service

8.6

1861 reviews

Room

6.5

2497 reviews

Comfort

4.3

1076 reviews

WiFi

3.2

92 reviews

100% Verified Real Reviews

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9.8

"Great location"

Great location. Great accessibility by car with affordable parking. Central location with great sightseeing, dining out and shopping. Near public transport, airport, and train station.

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9.1

"Delicious food"

Great dining experience, with good snacks, desserts, and fruits. Restaurant is well-priced with a great menu.

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8.8

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.6

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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8.6

"Fantastic service"

Friendly and professional staff, and great laundry service. Great management, housekeeping, reception, and restaurant service. Great concierge service.

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6.5

"Room is all right"

Kitchenettes and rooms, generally, are OK, although could use some maintenance. Clean rooms, with standard beds, but impressive views and balconies. Old, cramped rooms with poor minibars. Small but relatively clean bathrooms. People dislike the TVs, A/C, and furniture. Shower was ok.

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4.3

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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3.2

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.7

"Great location"

Great location. Convenient car access and well-priced parking. Great sightseeing, restaurants and shopping nearby. Near to public transport and the airport. Average parking.

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9.0

"Delicious food"

Great, affordable restaurant with delicious desserts and fruits.

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9.0

"Tasty breakfast"

Tasty breakfast.

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8.4

"Fantastic service"

Friendly and professional staff, and great laundry service. Good reception and housekeeping.

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5.9

"Room is all right"

Decent rooms with passable beds, but badly kept up. Small, old rooms with poor A/C and TV's. Views are great and rooms are clean. Small but relatively clean bathrooms. Shower can be a problem.

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5.1

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Entrance area is not particularly attractive.

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4.1

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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2.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.8

"Great location"

Great location. Great accessibility by car with affordable parking. Central location with great sightseeing, dining out and shopping. Near to public transport and the airport.

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9.5

"Delicious food"

Food is great, especially the desserts.

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9.3

"Clean"

Clean hotel facilities. Clean rooms.

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9.1

"Tasty breakfast"

Tasty breakfast.

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8.9

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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8.7

"Best value for money"

Best value for money. Free internet.

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7.3

"Great room"

Clean rooms with great views and decent beds. Poorly-maintained, small, old rooms with inadequate A/C. Acceptable rooms with small bathrooms. Shower was ok.

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4.3

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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3.6

"Complaints about WiFi"

WiFi's cheap, but of subpar quality.

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9.6

"Great location"

Good location, close to public transport. Excellent parking and car access. Central location with great sightseeing, dining out and shopping.

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8.9

"Delicious food"

Food is great, especially the desserts.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.2

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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7.7

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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5.2

"Room is all right"

Rooms are clean with great views and decent beds, but overall just okay. Small, old rooms with poor A/C and TV's. Bathrooms are not great, but moderately clean. Poorly maintained rooms with low quality furniture. Shower can be a problem.

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3.3

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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9.8

"Great location"

Great location. Great accessibility by car with affordable parking. Great sightseeing, restaurants and shopping nearby. Near to public transport and the airport.

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9.1

"Fantastic service"

Efficient, friendly service with a nice reception.

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9.0

"Delicious food"

Food is great, especially the desserts.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.2

"Best value for money"

Best value for money.

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7.0

"Great room"

Rooms are clean with great views and decent beds, but overall just okay. Poorly-maintained, small, old rooms with inadequate A/C. Bathroom is ok. Shower was ok.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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