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25 Pinghai Road, 310006, Hangzhou, China

Review Score

Based on 6859 reviews

heart

8.8

Location

9.8

2783 reviews

Breakfast

8.9

720 reviews

Food

8.9

527 reviews

Cleanliness

8.7

648 reviews

Service

8.7

1739 reviews

Room

7.4

2177 reviews

WiFi

6.1

99 reviews

Comfort

4.9

916 reviews

100% Verified Real Reviews

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9.8

"Great location"

Great location. Great accessibility by car with affordable parking. Central location with great sightseeing, dining out and shopping. Near to public transport and the airport.

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8.9

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.9

"Delicious food"

Great food and quite good dining experience. Affordable restaurant with great snacks and desserts.

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8.7

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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8.7

"Fantastic service"

Professional and friendly service and restaurant service. Management, housekeeping and reception are great. Great concierge service. Standard laundry service.

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7.4

"Great room"

Great views from excellent balconies in clean rooms with great kitchenettes. Guests don't like the TVs, minibars, or A/C in the small rooms. Rooms are badly-kept, and old, with poor furniture, but nice beds. Small but relatively clean bathrooms. Shower was ok.

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6.1

"Regular internet service"

WiFi is good value.

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4.9

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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9.8

"Great location"

Good location, close to public transport. Great accessibility by car with affordable parking. Great sightseeing, restaurants and shopping nearby.

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9.2

"Delicious food"

Dining is good value, with good food - especially desserts and fruits.

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9.2

"Tasty breakfast"

Tasty breakfast.

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8.8

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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7.1

"Great room"

Poorly-maintained but clean rooms, awesome beds, and great views. Outdated, small rooms with poor furniture and TVs. Small but relatively clean bathrooms. Shower can be a problem.

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4.4

"More comfort would be nice"

Small suites with problems of comfort and noise. Comfortable beds.

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3.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.8

"Great location"

Great location. Great accessibility by car with affordable parking. Central location with great sightseeing, dining out and shopping. Near to public transport and the airport.

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9.3

"Clean"

Clean hotel facilities. Clean rooms.

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9.3

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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9.3

"Delicious food"

Well-priced and good food with great desserts.

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9.1

"Tasty breakfast"

Tasty breakfast.

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8.3

"Great room"

Clean rooms with wonderful beds and stunning views. Older, small rooms with inadequate A/C. Acceptable rooms with small bathrooms.

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4.6

"Complaints about WiFi"

Wifi quality could be improved.

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9.8

"Great location"

Great location. Good car accessibility, and close to public transport. Central location with great sightseeing, dining out and shopping.

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8.9

"Delicious food"

Food is great, especially the desserts.

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8.7

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.7

"Tasty breakfast"

Tasty breakfast.

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7.0

"Great room"

Rooms are clean with great views and decent beds, but overall just okay. Old, small rooms with poor quality bathrooms and A/C.

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4.1

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

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3.9

"Complaints about WiFi"

Wifi quality could be improved.

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9.9

"Great location"

Great location with good access by car. Shopping, restaurants and bars in the area are great. Near to public transport and the airport.

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8.9

"Delicious food"

Food is great, especially the desserts.

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8.9

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.7

"Tasty breakfast"

Tasty breakfast.

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7.9

"Great room"

Very good beds, views, and room cleanliness, and okay bathrooms. Small, old rooms.

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3.9

"Complaints about WiFi"

Wifi quality could be improved.

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