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Hotel - Review and Rate

Review Score
Based on 616 hotel reviews

heart_hoteldetailed

7.0

Location

7.5

Room

6.9

Service

6.8

Breakfast

6.5

WiFi

6.5

Food

5.2

Cleanliness

4.5

Amenities

3.9

Bar

3.0

Pool

2.3

Hyatt Place Des Moines Downtown

Hyatt Place Des Moines Downtown

418 6th Ave. , 50309, Des Moines, United States of America

Rating: 7.0 out of 10 (616 Reviews)

100% Verified Real Reviews

7.5

Great location

  • Great location.
  • Pricey, inconvenient parking.

6.9

Room is all right

  • Average but big rooms with wonderful views, and okay beds.
  • Outdated, rooms with poor cleanliness and maintenance.
  • Bathrooms are large but with substandard cleaning.
  • TV's and furniture not great.
  • Shower can be a problem.

6.8

Service is adequate

  • Guests complain about the professionalism of the staff and management.
  • Friendly service, and reception was okay.
  • Good shuttle service.

6.5

Breakfast is average

  • Breakfast is average.

6.5

Regular internet service

  • Regular internet service.

5.2

Food is all right

  • Food is all right.

4.5

Could use a good cleaning

  • Bathrooms and rooms are untidy.
  • Hotel facilities could use a good clean.

3.9

Amenities are not the best

  • Poorly reviewed buildings and an uninspiring entrance area.
  • Elevator in need of updating.

3.0

Bar could improve

  • Bar could improve.

2.3

Pool should be renewed

  • Pool should be renewed.

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Hotel:

Hyatt Place Des Moines Downtown