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420 Superior Ave , 44114, Cleveland, United States of America

Review Score

Based on 2655 reviews

heart

8.6

Location

8.8

744 reviews

Service

8.5

573 reviews

Amenities

8.0

336 reviews

Breakfast

7.4

83 reviews

Room

7.1

772 reviews

WiFi

5.9

21 reviews

100% Verified Real Reviews

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8.8

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking.

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8.5

"Fantastic service"

Friendly, professional service, especially in the restaurant, but lower quality housekeeping. Decent reception, but less impressive bar service. Valet service is ok. Room service is average. Great hotel security. Recreation staff is nice.

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8.0

"Great amenities"

Great hotel grounds and buildings. Beautiful architecture. Outdated facilities with a decent entrance area. Elevator in need of updating. Meeting & event facilities should be improved.

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7.4

"Tasty breakfast"

Great and affordable breakfast.

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7.1

"Great room"

Generally mediocre rooms, although spacious with good views. Room cleanliness, beds and minibars are as expected. Mediocre sized, poorly cleaned bathrooms. Poorly maintained rooms with low quality furniture. Substandard bathrooms, televisions, and air conditioning. Shower can be a problem.

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5.9

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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8.8

"Great location"

Well-located, although unfortunately the parking isn't easy. Great sightseeing, restaurants and shopping nearby.

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8.3

"Fantastic service"

Friendly service, and reception was okay. Valet service is ok.

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7.4

"Tasty breakfast"

Tasty breakfast.

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6.4

"Room is all right"

Rooms spacious and relatively clean, but bathrooms are below average. Decent rooms with okay views and beds.

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9.0

"Great location"

Great location. Shopping, restaurants and bars in the area are great.

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8.4

"Fantastic service"

Friendly service.

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7.9

"Awesome vibe"

Awesome vibe. Stylish hotel.

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6.2

"Room is all right"

Rooms spacious and relatively tidy.

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5.9

"Quite clean"

Room cleanliness is acceptable.

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9.0

"Great location"

Great location.

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8.6

"Fantastic service"

Fantastic service.

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6.2

"Room is all right"

Room is all right.

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